Zoup! Info
Amenities
From the business
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Identifies as women-owned
Service options
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Outdoor seating
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Curbside pickup
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No-contact delivery
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Delivery
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Takeout
Highlights
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Fast service
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Live music
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible seating
Offerings
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Comfort food
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Happy hour food
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Vegan options
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Crowd
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Family-friendly
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LGBTQ+ friendly
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Other
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LGBTQ+ friendly
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Identifies as women-owned
Best WLM Reviews
I ate here for the first time last week and I LOVED it (went in person). Then I ordered it from the app for delivery yesterday and I ordered the same sandwich (pesto grilled cheese or something like that) and the sandwich that was delivered was not the same one at all - it was literally a singular slice of some kind of cheese between the bread LOL I got this as part of the get two combo thing and the salad I got with it was good but for $12 ish bucks-ish I would hope that the quality would match the cost but I mean…just look at the photos attached. I’m gonna try this place again because now it’s a 1:1 ratio of good:bad so maybe third times a charm ????????
Even if you think you're not a soup fan, you should try Zoup! They have hefty portions (including sandwiches and wraps) of soup that will leave you feeling satisfied and happy that you're eating healthier options. They even have vegetarian and vegan options. In fact, I tried the Lemon Roasted Vegetable Broth Bowl and it was not only SO good, but SO satisfying and filling. Polite staff, well laid out with attention to detail. 5 full stars.
The woman working the counter was incredible! Friendly, kind, and accurate.
I got a 32 oz lobster bisque. It's a lil pricey, but worth it. The broth is delightful! The lobster (and shellfish, according to their website) is a little bit chewy, but there's a LOT of it. Awesome! A lot of places have, like, no meat in their bisque. Not the case at Zoup!
The other item I ordered was their 1/2 Cali Chicken Sandwich. It was kinda disappointing. It was virtually all bread (see photos). The first two bites were bread and bread only (not an exaggeration). I don't think I've ever been served a sandwich so skimpy. It was also missing the white cheddar, and that was one of the deciding factors when I choose my meal.
The nearest Zoup! is 30 minutes away in good traffic, and I'm a single mom on a budget, so it's kind of a treat to myself when I'm nearby this location. Today was definitely disappointing.
Ultimately, will I be back? Yes. The bisque and staff (ESPECIALLY the staff!) will get me back in the door. However, if my sandwich is a representation of the rest of the Zoup! menu, I can NOT recommend it.
Final note, while my friend and I were eating outdoors (it's great, because the tables are covered), an older woman in a wheelchair approached the door. My friend quickly went over and opened and held the door for her. Had my friend (or anyone else) not helped her, she couldnt not entered the Zoup! location. It's a heavy door. And she couldn't reach the handle.
STOP THE PRESSES!!! The soup (Zoup) is sooo delicious… you’ll think you’re in an episode of Seinfeld!!! Amazing trendy vibe that Millennials, Gen X’ers. AND BOOMERS alike will appreciate. Price is moderate to pricey but when you’re food is THIS GOOD… customers are happy to acquiesce. The General Manager was all too happy to answer questions about the menu as well as provide a sample taste of the “Zoup” I was contemplating. I’ll DEFINITELY BE BACK!!!
Good soup, great sandwich, a little pricey but not terrible. This was our 1st time there so we got confused over the ordering process but the staff was quick to help. All in all a good experience.
Time ago a coworker ordered. a salad, which came with bacon. My coworker don’t eat pork. They didn’t refund her money, even though the bacon wasn’t listed as ingredient. Today I have one of the worst experience. Me and my husband both ordered a bread bowl soup. The persons who was in line before us, have their meals. Ate them and leave. The 2 other customers after us also had their food before us. After about 40 minutes waiting, I asked was going out with our order. Until then they started to prepare it. Two people. Another 10 or 15 minutes passed. The second order after us was a family. They all got their food. Thus, my husband asked them for a refund. The cashier, who was nice apologized because she didn’t know how to make the bread bowls. She couldn’t figure it out how to do the refund. She asked to a manager who said the food was ready and sent to the kitchen, so they couldn’t do the refund. 20 minutes before I saw the same person, Kaylah pouring my soup in a container, which was 3/4. Then Kaylah tried to do the refund and at the end gave us cash. They never even tried to gave us the food, which continued at their prep counter. I am not sure if Kaylah was a manager, but she seemed lost and also said that she didn’t know how to make the bread bowl. Sadly, I cannot put a 1/4 of a star here. My suggestion is that they train all the employees on how to prepare ALL the food they offer.
Soups were good, loved being able to sample. The pesto grilled cheese was such a tiny portion and the bread was not crunchy, spent $11 on a bad grilled cheese.
Tonight was our first time trying Zoup and we were impressed. The staff was very friendly and helpful in explaining the menu and options to us. Samples of soup is always a bonus. And both of the sandwiches we got were absolutely delicious. We will definitely be back!
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