Zesto of West Columbia Info
Amenities
Service options
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Curbside pickup
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Takeout
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Dine-in
Highlights
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Fast service
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Great dessert
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Private dining room
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Cozy
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Historic
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Stopped by today for some great fried chicken (great fries and cole slaw too). 75 year anniversary this year! We even got to speak with longtime owner and operator, Gus Manos. A great visit!
8Jun2024: Just go somewhere else, its not worth the stress. $12.95 for a double cheeseburger with a small fry, small coleslaw and no drink?
NEXT ORDER! If this is your first visit to Zesto, this is the greeting they use to serve you. Its the kind of restaurant that treats you as a number, instead of a human being that is going to pay for food. I am going to explain why stars were taken away for each hit leading to the ratings.
Food: 1. Long hair embedded into my cheeseburger due to overstaffing and no hair nets being worn (see picture). 2. Coleslaw is gross, it was salty, why is there salt in it? 3. Beef patty is flavorless. 4. Fries were cold and wet. 5. Sweet tea tasted like the dishrag used to clean out the container. Food not worth the price.
Service: NEXT ORDER! This phrase is shouted to cue the next patron to step up and yell their order over the staff who is working behind the employees and shouting at each other. 1. My wife and i stood there for about 4mins deciding what to order for our family of five and it was continuously shouted towards us, as everyone else around us had already ordered. 2. No hair nets = hair in food sometimes. 3. The employee had an attitude because she was writing faster than i was talking, and had to keep erasing due to assuming what i was going to say next.
Atmosphere: 1. Uninviting- staff shout at you. 2. Unwelcoming- no greeting offered as you approach the counter. 3. The vibe that you're bothering the staff by giving them your order is really what pushed me into giving the most detail possible on this review.
We will not be returning here, I didn't even want to use the restroom at this place because I was so fed up with it. After returning the burger with hair, the picture of an open burger is to show how there's almost no ketchup on it after requesting the ingredient.
I have been eating at Zestos in West Columbia for about 20 years!
I had the best experience there today!
Marcy and Tiffany were so polite and kind to me! They took my order to perfection, and we had an excellent conversation!
I really appreciate great food and friendly, upbeat conversation. Zestos has pleasant workers and yummy food every day ????
Except on Sundays ❤️ ???????? ????????
I've been eating here for 66 years. After playing Little League Baseball it was a treat after the game. In high school it was a reward after "collecting" on Saturday for my "The State" paper route. Today we were in the area and waited 15 minutes on them to open @ 10:00. Gus was there and friendly as always. NEXT PLEASE! Six wing dinner for us.
Let me see where i start...i am from Florida and was taking my friends son to the USC and we wanted to try some burgers...we were looking into Google maps and this place showed up...then we decided to go...what a surprise...first of all the place was packed...and we said...it's gotta be really good...then we ordered some Zesto burgers and chicken strips basket...my God...everything was amazing...and i mean AMAZING!! The flavor of those burgers were delicious...the bread toasty on the outside but soft in the inside...the fries also were really good...then the breading on the strips were also on point...the we tried the ice cream because of the reviews on Google...and was the cherry on top...so soft and the strawberry syrup was was also so flavorful it was the right combination...congratulations for having this burger Heaven... the service...prices...restaurant clean...just a 10 out of 10...by any chance opening one in Florida? ????????????
Chicken is delicious. Service is fantastic! Restaurant is clean throughout. Burgers are delicious and the ice cream is wonderful. Server's are friendly and fast. Lots to choose from and you really can't go wrong in whatever you choose. It's all good food folk's. Great job!
Service was quick. Wait for food was reasonable. The burgers and fries left a lot to be desired. And the slaw tasted like just mayo covered lettuce, which was not appealing at all. Atmosphere was decent, reminiscent of a small town diner. Dessert was delicious. They know how to make a good dipped cone, at least. I'll be returning for ice cream, but not likely for anything else.
The food is always delicious! However, I must say I was very surprised by the service I received. For one, I ordered my food online in advanced and still had to wait a good bit of time. That wasn't a big deal. But the person that dealt with me was also rude. His entire demeanor was unwelcoming. When I received my order, which wasn't just one serving, I was given no bag like the rest of the customers. Even one customer who ordered less than me received a bag. Then when I asked for hot sauce, they gave me four packets, which was not enough for the amount of chicken we ordered. On top of that the worker even said to me "I don't think you need that much." I don't know if it was because I'm a different race. But regardless of the reason, as a professional, he should've practiced better customer service. I honestly almost lost my appetite to eat after this. Please work on your customer service. If you treat your customers badly, eventually that information spreads to everyone they know even if in a casual conversation. A bad reputation leads to bad business.
Quick Facts About Zesto of West Columbia
Today
Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 10:00 AM - 10:00 PM |
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
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