Zaxby's Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Healthy options
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
We ordered thru door dash. And what they gave us all and all was what we ordered.( The person whom placed the order told me he did the order correctly - but I don't think he did) . We are NOT Happy about The gal. Of tea that was non sweet and had NO lid or labels. ( The driver of door dash said for us to report it to door dash, which I will do). No receipt came in my bag only the kitchen receipt stuck to the bag. The rest of the meal was to our liking. Although I thought the Cobb chicken salad had more chicken on it than one strip.
This was my first time at Zaxby's and I am really impressed. The drive-thru staff member Justin was kind and he recommended a meal to me that I enjoyed. The food was hot, fresh, and reasonably priced. I will definitely be back.
Not sure why some are complaining. 1st time I've EVER been at a Zackbys(I'm 53) and I thought it was great. People were super nice food was really good, got decent amount in everything. No complaints here at all. Keep up the good work.
We were heading to Inverness from Tampa and stopped at this Zaxby's to grab a quick bite to eat Monday night. We stood at the counter for about 3 minutes while 2 girls behind the counter just talked with each other. Then a male worker came up and apologized for the wait and took our order. Then we waited 17 mins for our food to come out which would have been fine if the food was hot and fresh, but it wasn't. We get in the truck to leave and I checked the order and it was wrong. We ordered a 4 piece tender meal and 10 traditional wings. We received a 4 piece and 3 piece meal. When we went back inside to get the correct order the manager Bobi Nobles started very loudly telling the guy that took our order that he needed to be better at checking the orders and she didn't have time or the money to keep fixing issues. The guy she was yelling at wasn't the one that gave us the order. It was one of the female employees that was just hanging out talking when we first arrived. We tried to explain this to her but she didn't take to kindly to customers correcting her. She completely ignored us and would not speak to us. Then she hands the "corrected" meal to the guy to give us. I checked it again and again it was incorrect. This time we received 5 wings with fries. Which all she did was removed the tenders and put the wings in the box. I told the male employee that it was still wrong and the manager Bobi got more irritated. She then emptied all the food from the container and finally gave us the 10 traditional wings we ordered. Again none of the food was fresh, it was luke warm at best, and the fries were stale. The guy at the counter was trying to correct the issue and apologizd, but Bobi made the whole thing much worse. We understand mistakes are made, but when it takes so long for stale/luke warm food and then the manager has an attitude that's when the experience becomes a problem. She as the manager should have never spoke disrespectfully to the employees, especially in front of customers and she could have corrected the employee when customers weren't right there. She also should have found out who handed out the food instead of assuming she knew what was going on. She was not in the kitchen or the front when we placed our order
Ordered a salad and wasn’t told they didn’t have forks until I received order. Got to sit and watch my husband eat his food so it was hot. Then had to take mine home to eat after errands. How do you run out of forks other than poor management.
The food is good, on par with Chick Fil A but that's where the similarities end. The staff was very nice. My main issue was price as overall it was too high for a fast food place. They seem to charge sit down prices. And my biggest issue was them charging for extra Zaxby sauce. That was just crazy. They should be happy to have repeat customers but with high prices and a nickel and dime mentality, I won't be heading back anytime soon.
I hate that this is the closest location to me. How do I always ask for double fries but I NEVER get double fries. What am I paying extra for?! The only thing they have going for them is their customer service in the drive thru, the kids are usually nice.
This place is absolutely horrible. I have no idea what happened to them but we have waited 25 plus minutes in the drive through the last 3 times we went and it only has 2-3 cars in the line. Go somewhere else unless you have 30 minutes to wait for “fast food”
Quick Facts About Zaxby's
Today
Opening Hours
| Monday | 10:30 AM - 09:00 PM |
|---|---|
| Tuesday | 10:30 AM - 09:00 PM |
| Wednesday | 10:30 AM - 09:00 PM |
| Thursday | 10:30 AM - 09:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 09:00 PM |
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