Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Cozy
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Trendy
Crowd
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I have placed online orders a few times at this location and the food always turns out good, no issues.
Staff always helpful and friendly.
The food at every Zaxby’s I have been to has been consistent and tasty. This location did not have good service. Asked three times if the Signature Sandwich was spicy. Three times there was no response. When we got to the window the two employees at the window were scrolling on their phones and not paying attention.
Got told they couldn’t take my order bc they was having a party. Yeah. That might as well stay closed
Ten people standing around and not one would come take our order. Stood there for 10 minutes then left.
Very clean! Everyone was nice! The restaurant was clean! Food was delicious!
So much enjoyed eating there. The service was excellent and the sandwich was great. The only fault was it was a bit pricey.
Showed up one Saturday evening 2 mins before closing because my family and I literally had zero food to prepare for dinner as we were in the middle of moving the staff still greeted me with a smile, took my order, and was more polite than I have ever been treated at most fast food restaurants. If I could give them 10 stars for kindness and professionalism I would. The food was fresh and hot. Great staff and experience overall.
My family and I stopped for dinner at the Covington, TN Zaxby's tonight, and I love Zaxby's, but this experience was awful. We went through the drive thru and when it was our turn at the window, a lady who I am assuming was the manager was asking about what we ordered, they didn't know, we explained to them what we ordered and they have us our drinks and asked us to pull around, they'd bring it out shortly. We aren't certain what happened but we believe they gave the vehicle in front of us our order, again not certain. So we pulled around to wait. We sat and waited 20 minutes and still no one had brought us out our order. So I took our receipt in to ask about our food. It took a minute for someone to come address me. I didn't see the woman we assumed to be the manager anywhere. So the young lady who addressed me asked me what I wanted to order, I informed her that we had already ordered and had not yet received our food. I was very polite and just wanted to check on it. The young lady goes back into the kitchen (to which is in my view and ear shot) and asks the woman who was cooking about our order. That woman proceeded to tell her co-worker " Well she is going to have to wait!" And the young lady came back to me and said it was being worked on. So I sat and waited and it was only like another two minutes after that, that the food was ready. But during those two minutes, the woman who was cooking our food continued to talk to her coworkers about me, calling me vuglar names and needless to say I can hear all of this. And when she goes to give the young lady our food, she is eyeballing me from behind the kitchenette. Unfortunately I did not get the cooks name who talked about me this way. And the manager throughout this whole time while I was inside was nowhere to be seen or to hear her employee talking that way in front customers. So the young lady brought me our food. And I thanked her and asked her to tell her friend God Bless her. And walked out without saying anything else. I get back to our vehicle and my husband informs me his drink was not even right. He asked for coke and got tea instead. After spending $32 dollars on our food and to be treated that way, I will not go back to Zaxby's location. Again, it was only the cook who I really did not appreciate her behavior, the rest of the staff was okay. So your experience may not be like this, but my family and I will not return there. I worked in fast food in my life and I know how stressful it can be, but there is still never any reason to treat people that way.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 09:00 AM - 10:00 PM |
|---|---|
| Tuesday | 09:00 AM - 10:00 PM |
| Wednesday | 09:00 AM - 10:00 PM |
| Thursday | 09:00 AM - 10:00 PM |
| Friday | 09:00 AM - 10:00 PM |
| Saturday | 09:00 AM - 10:00 PM |
| Sunday | 09:00 AM - 09:00 PM |
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