Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Beer
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Coffee
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Why did the chicken cross the road, you say…well to get to Zaxby’s!
First-time customer, and I must say the original chicken sandwich was incredible! The chicken was very moist and cooked to perfection. Let’s not stop there because the seasoned fries were outstanding!
Come on by and check it out..
They have always been solid choice. However, the service has been slipping lately. For the past three visits through the drive-thru, they’ve missed something from my order entirely. It's also extremely inconsistent if they give you the proper drink with your meal.
Waited about 10 minutes just for a person to take my order. Then when they wanted to take my order they looked away as of there was something going on behind them (there was nothing going on). Awful. They people acted like they didn't know what they were doing. The workers asked one person the same question 4 times. At no point did the workers act like they wanted to help me. Like come on. I just want some chicken. I ended up leaving because of this. Took my business to Chick-fil-A.
We have always liked Zaxby’s and were excited to get one in Suntree, however we have not been happy with the service there at all. Each time we go, the order is incorrect and this past time there was an employee going off on 2 other employees at the entrance while she was smoking something. It was such an awful ghetto look and that is NOT what our area is about. Customers were trying to walk in the entrance while this was occurring, on top of it, there was a carline waiting in the drive thru. Not a professional look at all! We will not be going back to this location!
I make a mobile order to pick-up as I work close by and sometimes I’d just like to get something quick to eat. Every time I’ve done this, busy or not busy my order is not started until I show up and ask for it.
Today, it was moderately busy, I asked for my food and was told it was “being worked on and not ready” awesome, I figured since every other time it’s been the same way. Almost 30 minutes go by and they’re calling out other people’s names who are there for pickup. They never called our name, every 10 minutes we got up and looked behind the counter and on the receiving counter. Come 28 minutes they called more names, never called us and had it sitting behind the counter. Stupid me should have checked to make everything was correct. Get back to work, guess what? The main item which is a spicy signature club sandwich which has been made more than 100 times a day. It was grilled rubber and slimy. It wasn’t even a club, it was just a light amount of ranch and some shredded lettuce… not even a club. So I got gyped twice. Luckily I take however long of a lunch I need, but other people don’t so you’re actively wasting peoples time, the same way I’m just wasting my time writing this out.
It’s ridiculous that it takes this long to get orders out. It seems if the drive thru gets any sort of customers they immediately only cater to those people, once the line is done they work on other things. Mobile orders make nearly half your business, it’s been that way for more than a decade. In-house and drive-thru makes the rest. There’s no reason it should take this long.
Got a sandwich and fries and it was not good. Also tried the fried pickles, also not good. Very disappointed to the point if I didn't have to meet a client I would have gone back through the drive through and told them they can have the food back. Everything tastes like fried batter and suuuuuuuuuuuper salt to the point where my tongue is burning. Only go here if you want to torch your taste buds and / or if you need to raise your blood pressure. Sorry, this was my first, only, and last time visiting a Zaxby's.
Got food poisoning from their salad. I ate the fried cobb yesterday around lunch time. Skipped dinner due to stomach cramps and couldn't keep off the toilet all night. Next morning, still feeling sick to my stomach and cant keep anything in... and no I'm not pregnant LOL
I never tried any Zaxby's before last month
But the Chick-fil-a on Wickham road has been closed for remodeling so I thought I would give them a try
We have now come here 4 times. The first time everything was fantastic and I thought the fries were awesome. The seasoning they use has some spice to it. But is not so over the top that you can't taste the potato.
I thought it was a very good balance.
We did get some of their chicken finger sandwiches which they call Nibblerz. I wasn't too thrilled with the sauce that they put on them. But other than that, they were good.
On our second trip, the fries had no seasoning on them. They were just playing old crinkle cut french fries and I thought maybe I had a bad memory.
So we had to come back for a third time. And once again, the first experience repeated itself.
One thing that surprised me was that among their list of sauces there was teriyaki. It was a very good teriyaki at that
I thought the service was quick. Everybody enjoyed their food. And it will be on my list going forward.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
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