Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
-
Curbside pickup
-
No-contact delivery
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Comfort food
-
Quick bite
-
Small plates
Dining options
-
Lunch
-
Dinner
-
Catering
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
College students
-
Groups
-
Tourists
Planning
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
Mobile ordered. Double check order. Long wait times. Ended up dining inside. Poor wifi connection. Food was hot and tasty.
This is a Zaxby’s location in Seffner, FL on MLK Boulevard. The decor of the location is updated, and was in a dimly lit atmosphere. The service was slow, but were pretty nice.
The food at this place is okay. I got the Chicken Sandwich, and my other party member got a Nibbler, which was a mini version of my sandwich. The sandwich was alright, and had a high temperature. Wasn’t satisfactory. Overall, not the best chicken place around.
For the first time in my entire life, I was completely and knowingly ignored by a restaurant worker. After receiving our food in drive thru, we noticed we did not receive our ranch sauce that we had asked for. My wife rolled down the window and asked the worker who was taking other orders around the parking lot and the employee rolled her eyes and completely ignored my wife so I got out of the vehicle face to face with the employee who turned and walked away while I asked for the ranch. I then walked inside the restaurant, and the worker yelled across the restaurant to another employee to grab a ranch. We were unable to drink our sodas because they were completely flat or something else, making them gross, but wasn't going back in to deal with that after how rudely we were treated over a simple ranch sauce. Absolutely the rudest employee I have ever dealt with.
I ordered curbside pick up from here for a set time. I arrived at the right time and put in the parking spot I was in. I waited 20 minutes and finally walked in (I understand being understaffed so I waited). I asked where my food was and was rudely told it was sitting and waiting for me. I told the staff that it was curbside and the girl at the counter proceeded to argue that it was not. I presented the email and she didn’t acknowledge it. I asked for my watered down drinks to be remade (not even to remake my now 30 minute old cold food) and she then gave me an attitude and said “well it was made for when you needed to pick it up” THIRTY MINUTES AGO. Then she told the staff to make them to get me out of there. I will definitely not be back to this location.
I was craving that delicious grilled chicken salad from Hungry Harry's down the street, but they're closed on Mondays and Tuesdays unfortunately. And I know Zaxby's has salads, and Zaxby's is a decent chain in the context of what it is, so I HOPED that maybe this would get the job done. The inside is nicely decorated, reminds one of a nice modern Sonny's BBQ, I like the decor. I waited a couple minutes to be helped by Mandy, but no worries, they were a little busy in the drive-thru, and Mandy was nice. But when you pay over $14 for a salad and iced tea, you expect the quality to be a bit better. This Asian "Zensation" salad is a romaine, crunchy noodles, cabbage type salad with teriyaki and a citrus vinaigrette. They even through in a egg roll for good measure. The egg roll tastes good, but it was too crunchy / overcooked. And the salad was 'swimming' in teriyaki, instead of drizzled over it as a nice, little accent. There was no citrus vinaigrette with it. A nice young man handed me my dine-in order and asked if I wanted dressing. I told him I thought it came with a citrus vinaigrette, and he said he thought it was on there. They called to the back, and the kitchen guy said he put it in the to-go container. But there was no souffle cup with dressing as the picture on the display showed. So they ended up giving me 2 packets. I only used half of one since it was already drowning in teriyaki (photo attached). The quality of the food tasted good. And the potion of salad, chicken, and tea was great for the money. But I could not have snuck over to my table as my sneakers stuck to the floor each step I took across the wood-look tile floors. When I saw that same young man out in the dining area wiping down tables (a good sign), I told him about the sticky floors. He seemed surprised (though he just walked across them himself), though he was kind and agreeable in his response and said he'd take care of it. There seemed to be at least 6 employees there, maybe more, so I'd hope in the future they'd be a bit more on top of some of these things, especially on a non-holiday Monday. I may come back again, but I'll have much higher expectations. Good luck to you guys.
Incredible flavor for the money! They have BOTH grilled and fried chicken (AND SOOOOOO DELICIOUS) you get a lot of food with the order and they have crinkle cut french fries and there's nothing better than fresh crinkle cut french fries! I was there today and the manager Jessica was very on things. She checked on me and other guests, while she handled a few things and kept a smile on her face the whole time. This location always makes me feel very special and they always get the order right!
Customer service at this location is terrible!!!!!! and this is the second time I experienced it here. I just left the drive thru after ordering a mobile order in which I explained at the intercom at the drive-thru. I was told by a young gentleman to pull up to the window, when i arrived at the window a young lady by the name of Alyanna stated my total was $10.00. I told her i ordered and paid on the app, and she stated, name?? I told her my name and she retrieved my order. She attempted to hand me a milk, which I don't remember ordering, and she stated yea you did look at your ticket. I looked at my app on my phone to clarify the order. she precedes to CLOSE the drive thru window in my face and WALK away. I was in the drive thru for 3min until she came back to the window. She looked at me and stated "what?" I stated is there anyway i can change the drink into another drink and the charge of the change. She shrugged her shoulders and said I don't know and just looked at me. At the point I told her i don't appreciate or have time for the attitude and i requested her manager on duty. At that time she voiced of changing the drink and asked what I wanted. I understand fast food service can be busy and frustrating at times. I myself use to work in fast food, but there's no reason for ANYBODY to be rude to customers especially if they are paying their Hard-earned money to receive quality food and GOOD customer service. If they want to run a business and retain customers they should have good quality staff, with positive attitude dealing with customers. I also tried to call to speak with the manager on duty and was on hold for 5 minutes!!! Anyways they lost a customer!! I WILL NOT BE GOING BACK!!
WORST LOCATION!!!!!!!
This location Has to be the worst zaxbys I've ever been to. The employees and management are awful. I've been a server in a restaurant for over 20 years and you just don't have customer service like this. The girl was rude through the drive-through and the manager wasn't any better. They forgot all of my sauces, including ketchup, ranch for our fried pickles, and to top it off caramel for my sons. funnel cake. The funnel cake looks awful. It's hard and crispy. He tried to act like he was doing something nice by giving me an extra one because the girl I guess was rude but the reason they gave me an extra one is because the first one is hard as a rock. Don't even look like a funnel cake has no powdered sugar on it and neither one of the funnel cakes has Carmel. This location definitely needs better employees and better quality of food. The cost of food here you definitely don't wanna go there and get bad quality food and have to deal with rude employees. I won't return ever to this Zaxby's. I'll go out of my way to go to a better location. I don't know how you keep customers at this location
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
How to go there