Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
I don't post bad reviews, but I've had one two many bad visits here. Drive through is quick, but order through app for pickup is always missing something. This time they insisted they put the missing items in the order and insinuated that I was lying. The chicken looks over cooked and dry and now it's cold since I had to go back again and get missing food for my kids. Probably not going to come back to Hardin Valley location. They don't seem to really care if it's right.
I would give a decent rating but my bun to my chicken sandwich was totally burnt!!! It was gross! How can you burn a bun till it’s black on the inside?! It was a major disappointment. First time eating their sandwiches.
Worst location I’ve ever been too. If you walk in 40 minutes before closing you will be refused service because they “close soon” and they don’t want to have to cook fresh food! This has happened to us twice now!
Update: One bad experience is bad enough to update a review. Having someone on drive thru that isn't speaking clearly into a microphone, gets an order wrong after multiple clarifications, and then opening food at home to find I was underserved and sauces were left out. Consistency is important to retaining review ratings.
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Every time I go here all the staff are clear and kind, food is fast and good.
Definitely top tier among the many throngs of fast food. My only knock on them is why did they stop freely giving you Zax sauce? That's a big part of the appeal for their dipper style meals, and it was a negative for myself when I had to start checking my meals at the drive thru to make sure it was there. Why?
Bread for all the nibblers was burnt. Asked for extra spicy zax sauce, barely any on it. No fork for my loaded fries. They can't count change back without a calculator at the window and don't seem to want to be there.
I know it's corny, but if I could leave less than 1 star I would. I worked at this location years ago, and can say that it has definitely gone downhill. Yes, that's exactly what this box came out of the drive thru this way. No shaking or anything from the window. It was set in the seat, and I pulled into a spot to eat. 1 tender didn't even make it on the same side of the box. And the fries... the fries were Luke warm at best, and from my best guess had been sitting for over 30 minutes. No seasoning at all. I don't know if they forgot, or just said screw it.and the portion sizes. I think back when I was working there it was roughly 5.5oz measured ever time. I could be off, but that's what I remember. Measure it every time. I remember that being beat into us regardless. It would be enough to fill up both little pockets in the back, not whatever they had put in there. Meal wasn't the best at all. Also had an extra top bun, probably from where they put Zac sauce on a bottom and realized it was no zacs. Best part of the meal was the poorly mixed sprite, and largish pellet ice I got to crunch on as I drove home to wallow in the sadness... hell I'd recommend a trip to McDonald's first. 10 dollars for this is pitiful.
First time here... it was AWSOME!!????????
GREAT service, food, atmosphere, & location!!
Clean, no waiting, ample parking, inside or outside seating,handicap friendly!!
HIGHLY RECOMMEND!! ????
(5) STARS ☆☆☆☆☆ ????????
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
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