Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The food was hard and disgusting, so was this bug on my fries. I understand things happen but a once over of the food you're packing up would take an extra second. Unacceptable. Hard, super old boneless wings, fries were okay minus the bug. If I wasn't so busy with work, I'd drive back over there.
I had high hopes, the location failed me. Overall the quality of the chicken and value as taken a sharp decline. You used to get pretty decent size chicken fingerz, that is not the case anymore. Blame inflation I guess. However this is not the only complaint. I ordered online through the app. and as we all know there is that delicate dance you have when placing a future order. Will my food be fresh or will they fill my order as they get it and then let it sit and get cold. ???? Well it was the latter. When I arrived the dining area was empty (around 6pm). I was surprised but delighted, no line. However when I told the young person at the register I was there for a pick up, she graciously gave me my order. She was nice and friendly. I then proceeded to check my order. I ordered a 3 piece snack pax, a kids meal, a 6 piece tossed in nuclear sauce, and 2 4 piece meals, double fries.
I was missing a 4 piece. I addressed it to the same young person and quickly gave me my missing meal. I said thank you. To me, it no problem, it was caught and fixed.
When I got home my husband noticed on his 6 piece meal, they only gave him 4 strip. Not only do you have the check your order before leaving, you have to count too. I was really disappointed, we do not frequent Zaxby's often because buying for 5 people is expensive.
Zaxby's you have to do better.
After posting this review I noticed other bad reviews. I should have looked first.
Absolutely perfect! Service was quick and food was outstanding, just as you'd expect from Zaxbys! In fact, ate too fast to remember to take a picture (hence the salad pic). Well done to the whole team.
The workers were rude. My cashier had an attitude problem he should not be a cashier. His name was Aiden T. The manager was also rude. They all seemed like they did now want to work there, anything you asked was an inconvenience to them and they rolled those eyes. Never have I had an experience like this before.
I sat in the drive through for 30 min at 730pm. The staff should be trained to speak to customers without using the word "huh" every third word. They were out of half of the items I requested and I found a giant portion of plastic along with my lettuce on a sorry excuse for a chicken club sandwich. This place needs some supervision.
$30 for the Family flavor by the pound meal. Seriously? 10 small chicken strips and 4 nuggets? Some stale tasting fries, absolute worst. We are done with this Zaxby’s. You will have less than a 50/50 chance you will be satisfied with the service or meal.
Quick drive thru, nice people, burnt toast
One of our sons loves to eat here but even he said the food was not as good this time. The chicken wings were well sauced. They had a good flavor and good coverage but it was not as spicy as expected based on the rating scale on the lobby sign. The soda machine was having problems dispensing the drinks. Maybe it needed to be refilled or cleaned? The coke came out very dark and textured. ???? The cream soda was watery and another customer had sputtering as her drink dispensed. Somehow, the funnel cake was both soggy and dry while also being too high priced for the amount served. It seemed like the temp may have started too high or too low and was adjusted during cooking as the cake seemed to have been overcooked while also taking in too much oil during cooking. Our son said the texture was like swallowing 2 Tbsp of peanut butter. On a better note, the counter and cook staff were all friendly and helpful. Our order was correct and they had reasonably fast service. The Zaxby's sauce on the crinkle fries is still a tasty choice! ???? We had a good time overall but, as it is, this would not be my pick for future dining.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:30 AM - 10:00 PM |
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| Monday | 10:30 AM - 10:00 PM |
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 11:00 PM |
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