Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The food was pretty decent for the price. I got a chicken sandwich, (box) of fries which I ate a few before I took the photo (box was a bit fuller) and a refillable drink for just under $10. The food was super hot. It took several minutes but chicken was made fresh. Not much in the way of toppings, but didn't investigate the menu to see if there was a more loaded version or not. Restaurant was clean and the order taker (Malique) was pleasant and even brought our food to the table since it was taking several minutes (not a big wait at all). This location also has a drive thru and a parking lot. It is 25 minutes from our house, but would consider visiting again when in the area.
We have never been to a Zaxby's before. We had seen locations before, but honestly didn't know anything about them. We recently found out that they were about chicken. We like to try different places that we have never been before. So we decided to try this Zaxby's for lunch.
I was impressed with a lot about this Zaxby's. When we first walked in, it appeared clean, from what I had seen. There was an issue with the soft drink machine that had a huge pile of ice. When you pressed the the ice bar, it dumped a lot of ice. Way too much ice with one push. As such, the machine was full of ice where you want to fill your cup with ice and drink. Not just a full cup of ice and then some. I'm sure this was just a glitch and was probably rectified already.
Zaxby's has a small menu on the wall behind the counter. We found it quite hard to read. We also didn't have a clear understanding of what they were saying on the menu either. Then the third issue: We both had a difficult time understanding the women behind the counter. She spoke very softly, along with trying to understand the menu, made our ordering fairly difficult. That in itself led to us getting something different than we wanted and thought we were ordering.
Ok, that's the somewhat negatives. The positives: Zaxby's does chicken. That's it. But they do it very good. They do not seem to play around with burgers or hot dogs and what ever else. They just concentrate on what they do good, chicken. Our lunch was quite good. The fries could be crispier and could use some or more seasoning. But the chicken, fries and toast, that I ordered was better than I had expected. The chicken fingers were very good.
The wife ordered something that turned out to be different than she thought. But we didn't say anything. Her sandwich was good, according to her. She didn't like the pickle on the sandwich, while at the same wondered why there wasn't some other greens or such on the sandwich. I guess that's where personal taste comes into play. Personally, I don't care for any greens or such on a chicken sandwich. Again, personal preference.
The dining area had a nice mix of tables and booths. But more importantly, was roomy and not crowded like a lot of these types of restaurants. So navigating the dining room to a seat, didn't have you brushing up against people, or running a maze to get to your seat.
When they didn't have folks ordering lunch, at least one employee was in the dining room wiping down tables and such. And the whole place did appear quite clean. We both went to the restrooms to wash our hands after the chicken. And we both noticed that the restrooms appeared clean as well. So other than the ice situation and a hard to see and clearly understand menu. This Zaxby's was kept nice. Well done to the employees who make this happen.
Again, I will say that I was impressed with this Zaxby's. I'm sure not every Zaxby's franchise will be up to these standards. But this Zaxby's was a nice clean place with very good chicken. Other than a couple of minor issues, they surprised us. And it's funny how we put off finding out what they were about or trying them for quite a while. They were a nice surprise. Well done.
I just hope the next Zaby''s we will definitely visit will be this good.
This location is a staple in our household. The drive thru is always super efficient and the food is always hot and fresh. Thanks to the young man Bill in the drive thru for being so great!
Dear Zaxby’s Customer Service,
I am writing to express my disappointment regarding an incident that occurred at one of your locations on 11/9/24 I visited the store at approximately 10pm to enjoy a meal, but upon arrival, I was informed that the restaurant had closed one hour earlier than the posted closing time of 11pm
When I inquired with the staff about why they closed early, I was met with an unhelpful and dismissive response. The employees seemed uninterested in providing any clear explanation or offering assistance, which I found both frustrating and unprofessional. It was particularly upsetting given that I had made the effort to visit based on the advertised hours, only to be turned away without a valid reason.
As a loyal customer, I expect better communication and service from Zaxby’s. I understand that unforeseen circumstances may sometimes lead to schedule changes, but I believe it is essential for customers to be informed when such changes occur, either in advance or through proper signage at the location.
I would appreciate a response to this matter, as well as clarification on why the restaurant closed early and what actions will be taken to ensure this situation does not happen again. Additionally, I hope that Zaxby’s will provide better training to staff on handling such situations with courtesy and professionalism.
Thank you for your attention to this issue. I look forward to your prompt response.
BEST Zaxby’s experience.
Decided to try the Carribean Jerk chicken wings this time and they were awesome. Full of flavor and delicious.
Staff was very friendly here and helpful.
Seating is well laid out with lots of space.
Modern feeling Zaxby’s with a new layout.
Highly recommend trying them out.
Every time I come here it’s always a 10/10. They never disappoint me. I always get the chicken bacon ranch loaded fries, but add buffalo garlic blaze. And they go above and beyond with the sauce . Perfect for me. Only thing I ever miss is a fork but they’re human what do you expect .
My favorite fast food spot since I moved to Florida! I go at least a couple times a month and always get the same thing - NUCLEAR chicken fingers! Yes, the Nuke sauce is what's up, I cannot get enough and I'm making myself hungry just thinking about it. The picture actually doesn't do them justice, they went light on the sauce this time but STILL five stars. A 4-fingerz plate is totally filling for the average person. If you really want to feel stuffed, go for 5. Let's go deeper - make the fries a large. Make the drink a CHERRY MELLO-YELLO. Now you're a superstar. This is as good as it gets, literally the pinnacle of modern Western cuisine. Texas toast, boom, delicious. Coleslaw, delicious. Sloshing fries through nuke sauce and into the ranch, boom, delicious. Even better, the service rocks! I've been through probably 100 times now and never had to sit and wait long, they keep the line moving and always have it ready for me at the window. Can't wait to go back!
9 dollars for what you guys seen this is unbelievable not to mention all employees playing in the kitchen having a blast of fun
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:30 AM - 10:00 PM |
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| Monday | 10:30 AM - 10:00 PM |
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 11:00 PM |
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