Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I made an online order, wasnt readu when I arrives, the lady on the counter just throw me the cups and 1 was medium size peach tea, so I have to ask for it, the drinks machine without "zero" flavors. The bag wasnt tied, just the sticker on it and if fell off all food.
I am a long standing customer of this location but there has been a decline in accuracy and customer service over the past year or so. I placed an order online and two items were left out and the wrong dressings were given. This is the third time in the past couple of months so I will not be wasting anymore time and money here. There needs to be improvement in management and quality made.
All of my bad experiences with Zaxbys have come at this particular restaurant. Do not waste your time. Tonight, I was one of several customers who had to wait more than 20 minutes after ordering to get our food. I don't mind waiting for food when a place is busy, however there were 5 people in the store and three cars in the drive-thru. The problem tonight was the kitchen crew was too busy hanging out and not doing their job...again. I have had that problem more than once with this store. The cashier and the others behind the counter were as pleasant as can be, though. I have no problems with them. I gave a 2 star for service only because there was no way to differentiate between kitchen and counter crew. Bottom line, when in Union, SC don't bother with Zaxbys. If Union's Zaxbys is the only place open and you are starving, I'm pretty sure there are some good tree bark recipes somewhere on the internet.
If I could give a zero I would. It was a young lady with pink in her hair that was probably the most disrespectful person that I’ve met in a very long time. She was disrespectful when she was taking the order and then she was disrespectful when I had to come back, we ordered our food spent over $60 in the drive-through got to the house all the Food wasn’t there had to come back to stand in line. Was then told that I needed to be more patient that they had stuff going on after I waited 30 minutes in the parking lot for the food for it to be wrong and had to turn around and come back 15 minutes to wait another 20 minutes for them to tell me that I needed to be more patient, I think giving you an hour to make four chicken tenders and fries was more than patient! It’s bad when one of the employees was taken out the orders with me to the cars in the parking lot stating that she had to work with them being disrespectful! I understand, but I also understand when people come through there spending their money to order food that is their hard earned money that supplies your hard earned money!
I don't know what's going on with this Zaxbys, but it has been horrible for a while now. I always get a salad and lately it's not much. Last night I had to cut up my own chicken, add cheese and eggs. There's hardly any lettuce. I miss the way they used to cut up the cucumbers, nice and small, now they don't peel them. My chicken sandwich was loaded with pickles and drowning in sauce. I went thru the drive-thru fairly quickly, yet it took about 20 minutes for my son to get his food from inside. We won't order the cheesecake bites because they won't give you the sauce and it tastes much better with it. Without, it tastes burnt. It's just not worth it the disappointment anymore.
Went in to buy a frozen lemonade, seen a worker fix a large cup of strawberry lemonade and when I went to place an order for the same thing was told i couldn't get that size. So it looks to me rhat the employees are just giving away any size to just who they want to give it to I guess. Please do better!!!!!!
It never fails, everytime I say I'll give Zaxbys in Union, SC a try they always mess up. I ordered 10 tongue torch wings extra crispy large fry. There was no tongue torch sauce of any kind. Although there was ranch sauce in the little packets. Yall are the worst, het it together.
Thank You
Please!!
I am so freaking tired of getting sub standard food at restaurants. Ordered boneless chicken wings with coleslaw, got cold wings and fries. Bread was cold and fries. Now days if u complain, all they do is microwave. Can't get good food anywhere.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:00 AM - 11:00 PM |
|---|---|
| Monday | 10:00 AM - 11:00 PM |
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
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