Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Love their salads! They actually give you lettuce instead of spinach and the grilled chicken has great flavor. Also the grilled chicken sandwich is better than Chic-fil-A's in my opinion.
They were pretty busy at this time and I had a door Dash delivery, which wasn't ready when I got there to pick it up. Which in turn made me run behind with my delivery. They were moving pretty slow today, but foods was good!
This Zaxby’s. I swear, they try to mess up your order every time.
Almost no lettuce or tomatoes, and not a care in the world.
I was less than impressed with this visit. I ordered my food on the app and I don't like the new app, it seemed very glitchy. I forgot something on my order and tried to add it after I had placed my order but it wouldn't let me add anything or place another order. I went inside to pick up my food and still had to place an order for the item. The size for the "shareables" is getting smaller, barely a shareable size anymore, and I was very disappointed about the lack of sauce for them. They don't have marinara for the cheese bites anymore and they had made little ramekin cups of ranch for the fried pickles and there was barely enough ranch to cover the bottom of the cup. Very stingy and for the price it shouldn't be that way. Makes me not want to come back. Plus they didn't have any drink holders so it's a good thing I brought my daughter in with me or I'd be trying to carry 3 bags of food and 4 drinks to the car by myself.
Update 6-25-23:
We had a great experience this time. We had a BOGO offer on the app so we ordered that before we left the house. When we got to Zaxby's the drive thru line was super long so we went inside. While in there we ordered another chicken finger combo, an order of fried pickles, an order of white cheddar bites and 3 cookies. The order we placed on the app was ready when we got there and everything was correct and it was hot and fresh. They did forget a piece of toast on my chicken finger combo but they fixed it right away. All of the employees seemed friendly and didn't get annoyed when I kept going up there asking for things. There was a guy walking around the restaurant making sure all the tables were cleaned off and the drink station was straightened up. He was doing a very good job.
Update 06/24/24
I tried the fried shrimp meal today. It was pretty good and the new sauce paired well with it. It came with fries, toast and a drink for $10.
The GM of the location called me today and cleared the air. She handled the situation very professionally. I was surprised at the quick response time from my initial review. She definitely handled that greatly. I am thankful they reached back out to me and helped resolve things.
Went in this weekend had a large order & they did great! The manager, Ty helped me out & another employee who greeted us outside when we walked in, helped bring all the food out. Thank you again for everything!!
Their food is usually pretty good. Service has always been slow, but they are always busy which is good for the corporate franchise.
Waiting on carry out food that was preordered via the app for a total of about 45-minutes, receiving cold food, and driving home 30 more minutes to eat cold food with food missing is thievery.
While I realize how busy this restaurant is after years of being their customer as well as how they are adapting to the stress of the pandemic and lack of people who actually want to work, I cannot not give them a great review.
The manager was gracious and working her a$$ off. She was doing everything she could to keep her customers served in a timely manner. This is no way lack of management skills. She offered to help rectify this situation; however, I am relocating & will not be able to return anytime soon. This is poor work ethic on the part of predominantly young staff. Clearly they are understaffed and dealing with heavy traffic.
We have to learn how to adapt to the current health crisis and change in the way that we serve the public.
Do better.
Went through drive-through ordered LG diet coke strawberry, frozen drink and cheddar bites, and received lemonade and cheddar bites that had no taste. We had no time to go back. Also, when someone orders two drinks, they need two straws, not one.
Need to train those boys at the window just saying!
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 11:00 AM - 10:00 PM |
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| Monday | 11:00 AM - 10:00 PM |
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
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