Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The young lady taking orders was rude and impatient when I asked for a minute. Instead of “how can i help you?” She states, “go ahead.” Very rude and extremely dry. Then I get my food. I get home and realize the food is old, stale and the presentation is unacceptable. I call the Zaxby’s and request to speak with a manager. A young lady who sounds no older than 18 goes “you’re speaking to one.” She hesitates to give me her name and says it’s “Larissa.” I tell her my issue and that I’d like a refund. she proceeds to tell me that I cannot get a refund until Sunday when the actual manager will be there. I ask her for his name and she says she does not have to give that information. I told her that doesn’t make sense. She then states that I can call tomorrow and speak with the assistant GM. I ask for her name and she says again that she doesn’t have to give me that information. I ask her to explain to me how I am going to call and speak with someone in management if she doesn’t give me a name and she repeats that she doesn’t have to give me that information. I’ve been eating at Zaxby’s for years and never have I ever had such a horrible, unprofessional experience in my life! Whoever is managing this location needs to get their employees in line. Do better!!
The food was fresh and tasty.
I asked for light ice in my drink, but it was full of ice.
I didn’t get a receipt back with my card so I thought it was in the bag. Nope no receipt given. I didn’t get an option for dipping sauce it was just placed inside my food, which I think is very unsanitary.
This is a typical Zaxbys. The drive thru can take quite a while and the prices are higher than most fast food.
Their food is better eaten in the restaurant because it will be soggy by the time you get hope due to the moisture in the containers.
Their Zaxbys sauce is awesome.
I honestly don’t know why I continue to think this place will improve each time I stop for lunch. The price goes up and the quality goes down continuously. Not only do they say “have your payment ready by the time you get to the window” but also basically throw your drink and cash back out the window in such a hurry. Then, after the rude and stressful human interaction at the window, they always demand you pull to the curb or a parking spot while you wait forever on your not-fresh/ lukewarm food. Im assuming corporate sees impeccable drive thru times for this location but reality is there are 4+ cars in parking spots and more lined down the curb, all waiting on food. The chicken tenders have gotten so tiny and come more like (and less than) nugget size, you hardly get any fries with any meal now, and they’ll likely always forget the extra sauce you paid an additional $0.25 each for. Really disappointed in the steady decline of quality of both food and service over the years at this location. As many times as I say “I’m never going back” I always make the mistake of thinking maybe they’ve improved since weeks have passed. Don’t recommend this location.
I'm trying to be patient as I know places are just reopening, but this was a terrible experience. First, while checking out I ordered a salad which is not a meal and asked for a small drink. The cashier did not include it in the order. So he charged us three times and refunded twice trying to figure out how to add the drink. My salad was a blue buffalo with no buffalo sauce. The fried pickles we ordered were half just breading and no pickles, and the coleslaw my son got smelled absolutely rotten!! I took it to the counter to let them know we were afraid to eat it! I've ate at Zaxby's all over the southeast and this was a bad experience over all! Thank goodness this is not my regular Zaxby's. I will not be returning!
Size of “chicken tenders” were smaller than the size of the wings. For nearly $25 for 2 orders we expected the size to be more appropriate. Bread was not toasted, fries were cold and not seasoned. Unfortunately, Unable to contact a Zaxby’s customer service email.
Every time I visit the price goes up and the quality goes down. Typical corporate American greed. Shame on these people for serving what they call chicken strips
This is a pretty nice location. It is easy to get in and out of. Located in keith bridge commons shopping center. The food here is usually pretty good. I has the new jerk chicken filet sandwich. The flavor was spot on it was delicious. The sandwhich did not look the best out of the box, but it was still very good.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:30 AM - 10:00 PM |
|---|---|
| Monday | 10:30 AM - 10:00 PM |
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
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