Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
It looks like a bite was taken out of my nibbler. I guess that’s why they’re called nibblers haha; bc the workers nibble on it when they make your food. Seriously though, I don’t like to complain often. But after pulling forward, away from the drive through window to wait only 30secs for my food to be ready, makes no sense as there was no line behind me! This requires the employee to walk far away from the kitchen to just hand me my food when I was already at the window, where the workers are and where the food is prepared. I just don’t understand why fast food places can’t seem to figure out how to efficiently get orders out. Nine times out of ten, I have no complaints from Zaxbys. And They are always very friendly. However, today I am rather upset with the quality of the food I received today. $15 for a meal that looks messed up. I won’t be ordering nibblers again.
The ONLY Zaxby's to ever get my gluten allergic mother's order correct, our cashier even made sure to personally ask the cook to make the salad on a seperate area. Amazing!!
VERY SLOW! We live in Boone and have been here several times over the past couple years and every single time they ask us to pull forward to wait for our food, and it’s not just a few minutes. It’s at least 15 min every time. We eat at zaxbys often when traveling and have never had this issue anywhere else. I don’t understand why this one can’t figure it out. Giving two stars because obviously the chicken is freshly cooked and is good but the wait gets very old.
Would give the Boone, NC Zaxby's zero stars if it were allowable in this app. Went there specifically to try the "Zaxville Hot Sandwich," arriving about 8 p.m. on Friday, March 15, 2019 to find only a handful of customers. In hindsight, maybe this should've told me something about this restaurant.
After placing my order, I filled my drink at the Coca-Cola Freestyle machine (the only positive part of this visit) and then sat and waited while watching for the order to be completed. After an extended wait, the counter crew finally called my order number. I retrieved the tray containing my order and returned to my table, only to find that the other member of my party was just about finished with his food, when he ordered immediately preceding me. Upon returning to the table, I looked at the sandwich I was given and found it only contained a minimal schmear of "Zaxville Hot sauce" on one side of the bun, unlike any of the promotional material for this item. I returned to the counter and explained to the counter crew that the sandwich needed more sauce, and they relayed the request to the kitchen crew who then wanted to argue that the sandwich had enough sauce on it. One of the counter staff then advised the kitchen staff that the sandwich was supposed to have sauce on both sides, to which they objected. The crew member that appeared to be in charge then asked if I'd like some sauce in a cup on the side, to which I replied "yes." A member of the kitchen crew then slowly walked to the rear of the kitchen and later returned with a small sample cup that was less than 1/3 filled with sauce and tossed it onto the tray.
I'm unsure what the kitchen crew's issue was in adding a little more sauce to this sandwich, or why it became such a big deal with them, but they definitely do not believe in the mantra that the customer is always right. They acted as if the cost of the Zaxville Hot sauce was deducted directly from their paychecks.
I will not be returning to the Boone, NC Zazby's and find it difficult to understand how they manage to stay in business in a town with so many choices of other places to eat.
I consider this place to be an average chicken place on par with KFC except you can't get real chicken pieces there. I hadn't been to a zaxby's in 10 years and decided to try it again. There are so many other places to visit that I probably will never go back to this one again.
Love this franchise. Great product, clean locations, very nice staff. Tonight, they were very slow, despite the light level of business that they were supporting tonight.
I only gave two stars because I’ve had no issues with the staff ever, but the food here Sucks now. Just came through for lunch and got the #4 combo. Only ate 1 of the boneless wings. Tasted like it came straight out a freezer bag, fries were both somehow overcooked and soggy. I love Zaxby’s and always have but this location kinda sucks now. Last time I went, same story on the wings, fries were better last time, but the drink machine was almost out of options and was completely out of ice. Won’t be returning to this Location. Went to the one in Lenoir a month ago and had really good food and it was much cleaner.
The tenders (fingers) were good. The boneless wings were all breading, hard as rocks and barely sauced. The southern fried shrimp were really good.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 09:00 PM |
|---|---|
| Tuesday | 10:30 AM - 09:00 PM |
| Wednesday | 10:30 AM - 09:00 PM |
| Thursday | 10:30 AM - 09:00 PM |
| Friday | 10:30 AM - 09:00 PM |
| Saturday | 10:30 AM - 09:00 PM |
| Sunday | 10:30 AM - 09:00 PM |
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