Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
We stopped here about 4:30 pm on a Monday. There was NO ONE in the dining room and the drive thru was not super busy. FIRST of all, they changed the menu so in order to get the Signature Club you have to pay EXTRA to get the Club toppings so now all the sandwiches are basically the same except for the sauces which is idiotic. On top of that, I feel like we were overcharged for our food as a "punishment" for the fact that Asheville has no water due to the hurricane...almost a form of price gouging. They charged us a dollar for a WARM canned drink even though a drink is INCLUDED in the meal price. If they are doing that they should have changed the menu to reflect that. The menu board showed $9.29 for the meals we got and we were charged $10.29. When we asked the "manager" why this happened since we already PAY for a drink in the meal price she said "The drinks are $1.00". I asked why when drinks are included in the price and she "Well we don't HAVE fountain drinks". I told her we felt overcharged because we PAID for a drink in the meal price and it's not our fault there's no water plus the drinks they CHARGED us for were warm and we couldn't even drink them. She said "It's not our fault either". She was very unprofessional. There were NO signs posted about the charge for a canned drink. Other fast food restaurants we visited since the hurricane GAVE a drink to replace to one included in their meal. Additionally, we ordered a Kickin Chicken meal that came out UNTOASTED with almost ZERO sauce on it. We will not be stopping at any Zaxby's in the future. We would have gotten better food at a better value in any number of REAL restaurants without shady practices like this. All I can say is watch your receipts and hope for a better manager if you stop in.
More corporate food chain robbery. Don't fall for this. Eat local! Tiny servings, engineered food made to look good without the quantity you'd expect, cooked in oil that's probably been calculated into the nutritional values and you're going to pay too much.
I have ordered several times from here and I have yet to see a time that the staff can differentiate from a regular Zax sandwich from a club sandwich. Several times I have paid for the club and have gotten a regular. When I talked to someone about it they asked why I didn’t check if it was right (why should you rely on me catching your mistakes?). My question to them: do you want people checking “their order for 5 min in your drive thru” or would you like to get it right in the first place because I have been chastised for doing both
Okay this one is crazy trying To charge me full price for a cup of water. I understand 25 cents 50 cents. But soft drink price for a cup of water. Got crazy that this is the only zax pies that's ever tried to do this
But now they could give me this little complimentary water. But I couldn't pay 2550 cents for a medium water. This is just absurd
Update went in this week was like a different store everyone had great attitudes they where smiling friendly was really nice
Zaxby's has had crispy chicken and fries the majority of times we've been. Always love the chicken's flavor though! Atmosphere always feels like it's modern and dark, like it's a nice and quiet place to eat, but I rarely see anyone eat in a Zaxby's. Except for the one West of Asheville in Waynesville or whatever W town it was called. It has a different and more southern atmosphere and I really liked it.
Sat in drive through for 30 min then got our food which is the wrong thing but the lady at the window sat and argued with us about it so pulled around to come inside and the lobby was closed. Awful service and didn’t get the food correct just make the drive to visit a different zaxbys. DO NOT GO HERE!
The location on 1650 Hendersonville Road, Asheville. Closes at 11pm online; I’m here at 9:15pm and they’re holding cars at the speaker. Making people think they’re closed causing multiple cars to leave the line. Which as you know is not good for business. Now I’m not sure why they’re holding cars whether it be to have a better drive thru time or to simply not have to work as hard. If you have record of drive thru times which you should; you can see that vehicles are sitting for extremely long periods of time. I am a General Manager for Bojangles, I know how this works.
And if you’re going to hold cars; how about not having them have 2 health violations visible from the window? Dirty tea urn lid sitting on top of your napkin dispenser in a hand washing station. Also having dirty paper towels sitting in a hand washing sink.
So much more can be done better at this location. And if you are doing service checks, possibly send someone out at night to see what is really going on in your location.
If I could rate 0 stars, that would be more accurate. We were the only ones inside & had waited over 30 minutes for them to call out our name. We’re a family of 4, so it wasn’t a big order. My husband went up to the counter just to find out that they were only making call in & drive through orders and hadn’t even started on ours. Unacceptable. Not professionally handled. No apologies were given. We got a refund. They should’ve closed down the dine in so we weren’t wasting our time. Wrong time to be starved.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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