Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Paid for 20 wings only got 11. Asked for sauce got nothing. Go to the one in villa rica if you actually want your food and it to not be cold.
Zaxby's is a fast food joint that not many others enjoy eating at. Founded by the '90s, it's origin was based in Statesboro, Georgia. It later expanded their locations in the late 90's to the 2000s and at that time was its peak. This one opened up not too long ago in the 2000s, located off Bankhead Highway. Stepping into this location, the atmosphere was quiet and wasn't really busy. However they did get started with my order right away immediately after I arrived. It wasn't difficult to order at the front counter.
I got the #5; Kickin' Combo. The sandwich (or rather the Texas Toast Sandwich) included three chicken strips drenched with their signature sauce and with ranch if I can recall. I also got a side with fries and got a soft drink. The fries were delicious and well seasoned. While using the machine for soft drinks the order came in just a minute, it was hot, ready to eat. The employees were really amazing too. Can't complain about their convenience and their impressive service.
The soft drink wasn't watered down. It tasted exactly like a soda machine. Nothing really amazing about getting a soft drink but it still was great. After finishing my meal I decided to save some space for a milkshake that came back from the 2000s. I got the birthday milkshake. It was very delicious and tasted exactly like a milkshake. It had great flavor too. The bathrooms were old school and clean! Teriyaki sauce is great too. Yes you heard me they have teriyaki sauce in all locations. Their signature sauce was delicious too.
While in between baseball games, we placed a mobile order so we could grab food and get back to the park on time, thinking that would be a quick option. Mobile order was placed in the parking lot at 12:39PM (with a pickup time on the receipt of 12:53PM) and went in. We got to the restaurant and there was a big line of people waiting to order. We thought in that moment we made a wise decision to order ahead. By 1:06PM we noticed all those in the line had ordered and received their food. Since we still had not received our order, I went up and asked about it. I let her know we had already been waiting over 20 mins and the entire line had already been helped. She said they have to help everyone in line before mobile orders so they were just starting our order at that time. We finally received our food around 1:20PM. We ran to the car to get back to the ballfield. I checked our order in the car and it was short an entire meal and an order of fries. My husband ended up having to run our son back to the ballpark (without eating) and leave me there to get the order corrected. By the time things were said and done, and we are finally on the way back to the park, it's now 1:31PM. We spent almost an hour just trying to get our food. All this was without a single apology from the staff.
BOTH Carrollton locations are going down hill in quality. Fries are either undercooked or super overcooked and basically have so much cooking oil the US might invade. Staff today at 730pm said "ok we can start breaking down" like really, you have hours til close. No more tea being made, etc... you clean the store AFTER you close. If you are open customer service is the focus people. That is what they pay you to do, theft of time and dereliction of job duties has got to stop being the norm. You have pictograph step by step how to do your job. Why is my cheese on my club 75% outside my sandwich? Why is it missing ingredients? Corporate and management this falls on you also, reflection of your lack luster ability to maintain standards. Franchise or not it reflects poorly on you. Give good service, quality product, and a good price and customers will flock. Smaller profit margins make more overall if you have no one competing. Look at Chick-fil-A. Get your act together or go the way of Long John and Kmart.
Paid extra to have my tenders tossed in sauce. Tenders weren’t even fully covered and my boneless wings were dry like they were sitting under a heat lamp for hours. Felt like I was chewing on a piece of jerky.
Terrible experience. I ordered a Mr. Beast box online and it showed my order was ready at 1:29. I did not get my order filled, only because I complained, until 1:54. The Mr. Beast box did not have any white cheddar bites and when I went back in they informed me they were out. I paid over $12 for a box that was missing bites and the feastable bar. Not one of the workers apologized or offered to substitute. They were rude and very unprofessional. Never again will I go to this Zaxby’s.
Good food and super friendly service this visit. Acceptably clean but not pristine. However, the Coke Freestyle was out of a lot of product and we had to get the drive thru team to refill our drinks. Ketchup pump was also empty. Food was a bit slow to come out but was prepared as ordered and cooked just right. Wish that owners would replace high chairs with something more secure, better safety straps.
Couldn't really hear my total and didn't think much of it because I was only getting 20 wings so that's on me, but if I'm going to pay $33 for 20 wings they should be better than what I got. I love me some Zaxby's wings but these were lackluster, short one and overpriced.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
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| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 11:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
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