Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I ordered the 3 piece big zax snack and asked for ketchup, zax sauce, and extra seasoning on the fries. The person taking my order repeated it back to me correctly, but I received no ketchup and about 10 of the most naked, unseasoned fries I’ve ever seen. They literally did not even have salt on them. This Zaxbys is always slow, so I wasn’t totally surprised that it took 20+ minutes to get my food when there were a total of three cars including mine in the drive through. I’m just confused how they left things out of my order and prepared the things they did include improperly when they were clearly taking their time and literally only had 3 orders to fulfill.
So you’re not even gonna believe this. We got to this Zaxbys over 30 minutes before closing and for some godforsaken reason the inside is closed. Okay what that’s not that big of a deal. We hop in the drive through line and place our mobile orders. There are 5 of use in the car also and we all have separate orders. We get to the microphone and they tell me that they can’t make my signature club. Okay whatever I ask for a kickin chicken to replace it. Perfect then they tell us just to pull all the way up so they can make our orders. For some reason they're out of sweet tea so two my friends need to get a substitution okay whatever. We have to wait for about 20 minutes for them to bring out our orders. They forget to give us straws and forget one of our orders. We then have to reverse to the window and tell them they forgot and order and this lady has the nerve to have to unlock the window so we tell her we don't have straws and they forgot an order. We pull back up, wait another five minutes, and when we finally get the final order it's the wrong thing. Unbelievable right!!! Then we drive up. The food was lowkey buss but customer service was subpar.
horrible speed and service, cashier didn’t listen and was rude. Took over an hour to get a wings and things. yes it was busy, but i have been in busier establishments and got my food three times as fast. I needed in ring late to an event and had to pay a fine due to it. Yall should reimburse the $20 you cost me
I had to drive all the way back to the restaurant after realizing they had left out all my sauces. tell me why there was zero apology, and on top of it all I HAD TO PAY for the sauces THEY left out. I had my receipt in hand, but that didn’t matter I guess. The worker just looked at it and told me to pay up. Having my order mixed up/items left out occurs often, but this was absurd. The quality of food & service has been in steady decline. Do better.
This is my last time here.
I typically love the Zenzation Zalad. So when It comes back, (LTO item)I am there with bells on.
The last three times I ordered it, this I have had the same issue.
Greens had obviously been frozen, thawed and were wilted and slimy as a result.
I came to the store after my first situaton and was told, "Wow! I'm so sorry that happened to you" then glared at me and said nothing more.
Today I got another (and my last ever). Same thing.
I just want a refund. No remake, no store credit. Just a refund, thanks.
I had not visited this Zaxby’s since they remodeled and reopened, a while back.
I am so glad that I stopped in! This is one of the best Zaxby’s that I have visited in a long time. I stopped in Friday AND Saturday. I don’t eat fast food, that often, ever!
For a while, the location next to Athens Tech was the best around...now this is location is just as good!
The restaurant was spotless. The staff was friendly. I had trouble with the app, and it wasn’t allowing my payment to go through. They made sure to help out, until they were able to resolve the issue.
The lady making the drinks in the dining room was extremely pleasant. She was friendly and welcoming. She kept conversation going, and made you feel like she has known you all of her life.
The food was fresh and crispy!
Well done, Zaxby’s!
We ate BIG ZAX SNAK MEAL, the amount of food was enough and even more for us. The quality of the food was good, but it was a little salty. The hall space and privacy were very well respected. The price of food for each person was almost reasonable.
Worst food quality that I’ve had at a Zaxby’s ever. I was so excited to try this location for their 4.5 stars on here, but it was such a disappointment. My house salad that I always get was just straight lettuce. Four pieces of tomatoes and then barely any cucumber, cheese, fried onion, and chicken. Chicken was cold and super dry. Toast was only toasted on one side. I’ve always raved and loved the house salad, but paying nearly $9 for this salad to just get lettuce is such a ripoff. I also ordered a boneless wing meal for my husband, got a few sauces on the side, and the nuclear sauce was completely missing. Thankfully, I’ve learned from previous Zaxby’s experience to never leave the drive-thru until the bag is checked and all items are accounted for - as we always have something missing. The boneless wings were also cold and stale. Never coming to this location again.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:00 AM - 11:00 PM |
|---|---|
| Monday | 10:00 AM - 11:00 PM |
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 12:00 AM |
| Saturday | 10:00 AM - 12:00 AM |
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