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Zaxby's Chicken Fingers & Buffalo Wings

+1 334-420-3500
2923 Eastern Blvd, Montgomery, AL 36116 United States of America
Open Today: 10:30 AM - 09:00 PM

Amenities

Service options
  • Curbside pickup
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Fast service
  • Great tea selection
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Healthy options
  • Quick bite
  • Small plates
  • Vegetarian options
Dining options
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
  • Cozy
  • Trendy
Crowd
  • College students
  • Family-friendly
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

This is my go to Zaxby's always good service. However today went only for large cup of ice!! Poured half in my water cup and other half stayed in cup. As I poured my juice in saw something black floating to top. It was a fly ????!!! So very disappointed and grossed out because had eaten some ice and drank some water after pouring it in water cup!!
My boneless sweet and spicy wings were fresh and amazing! As well as the chicken tenders. I had a rewards, and the cashier had no problem helping me out. Thank you. This zaxbys location is quick and efficient. I got out of the line within a few minutes, they are very quick. Also pretty friendly.
I don't usually leave restaurant reviews but I gotta leave one for this!!! I ordered a salad and the chicken tacos, they had me waiting 15 minutes for my order, just for me to get home and realize they did NOT put my tacos in my bag!! I went back and still had to wait 30 minutes for 3 tacos that looked threw together !!!
Never knew about this restaurant before but when I first trued it I loved it, the food, cleanness customer service and all!
Would definitely recommend it.
I have had too many terrible experiences with this particular zaxbys; however, today was absurd. The lack of customer service and plain rudeness of the staff is unbelievable. When I arrived I ordered a traditional wings and things with a bottle of water. They stated they did not have bottled water, so I asked for a cup of water in its place. I further specified that I would like water in place of a drink because last time I came and asked for water the order taker listed no drink and when I got to the window the girl gave me a problem with getting a cup of water.
On this occasion when I pull to the window they hand me a baby cup of water I simply hand it back and inform them that I would like a regular size cup but with water in place of a drink. CJ the alleged manager proceeds to tell me that he not what I asked for I asked for a cup of water that’s the size etc etc. I then ask him If I c a just have a regular size cup of water since there was confusion when placing my order. He states he will not be remaking the cup I can’t get a regular size cup for water etc. I then ask to speak with a manager, he claims he is the Manager and I would not be getting water in a regular size cup. I asked him for his information and to speak with the gm and he refused to provide the information. I will be returning to speak to an authority everyday until I can express my concerns with management because the actions of CJ AND his staff were completely inappropriate and unprofessional. He then threatened to call the police because I asked to speak to an authority higher than him. I. Then called to speak with a gm and he had a female worker answer the phone and lie that a manger was not present when I heard him telling coaching her in the background. Overall, this could have been avoided if CJ used his managerial skills to diffuse the situation instead of causing a large scene and laughing with his staff at my request for a regular size water cup.
I give two stars literally only for management answering the phone and rectifying my main issues.
They forgot a portion of our meal and all the extra sauces we ordered. I had to travel back and pick up my food, and at the window I asked for nothing more than a cup of ice for my friend who is pregnant. They refused due to rush hour. I would understand if I was asking for an extra order that would come at a cost, but a cup of ice? These people don’t care about yall.
I order on the mobile app for the first time, it was really fast, the food was good and made in a timely manner with quality service
I have visited this location several times between 8:00 - 8:30pm. Anytime I order traditional wings that always say we are out for today. This is the only location that I have visited that does this. Then she thought it was funny and just started laughing, very disrespectful but I don’t know if they even know what that means. If they don’t want to work then go home but I guess places are desperate for a warm body. I would rather have shorter hours and respectful, pleasant service than what I received today. Needless to say, I purchased nothing and went to Chick Fil A which is where I should have gone at first. I visit Zaxby’s because it is convenient but I’ll rather not have the convenience.

Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings



Today

Opening Hours

Sunday 10:30 AM - 09:00 PM
Monday 10:30 AM - 09:00 PM
Tuesday 10:30 AM - 09:00 PM
Wednesday 10:30 AM - 09:00 PM
Thursday 10:30 AM - 09:00 PM
Friday 10:30 AM - 10:00 PM
Saturday 10:30 AM - 09:00 PM

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