Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Not a very good Zaxby’s wait was 25 minutes and we were only one of 2 other people in there, and they already had their food. The drink machine was out of almost EVERY drink they had. 2 stars just because the food was good, everything else is 1 star worthy.
This was a disaster this visit. They ran out of all grilled chicken. 20 to thirty minutes wait. Communication was terrible. Cashiers not aware of chicken shortage. My $27.00 order had to be refunded only after a wait and they finally came up to inform guests. I drove 20 minutes to another Zaxby to get what was wanted. Just terrible here.
I do not like posting negative reviews, however, I feel compelled to post this after my experience yesterday.
The service is poor and the food is not good. I have realized this for some time now, but I always go back expecting a better outcome, which never happens.
After reading the reviews it’s apparent that management is not listening or doesn’t care. I will spend my hard earned money elsewhere.
What has happened to the quality of food here?!! Bread was stale, boneless chicken was rubbery and hard and fries were hard, only thing that was good was my soft drink. This is the third time my food was a disaster. I won’t be coming back.
I just left Zaxby’s and am very disappointed in the quality of my order. The fries are hard, cold, and old. Some were not fully cooked. The toast is burnt and the tenders are old and rubbery. Totally unacceptable as I work hard for my money. Called the store no answer.
The service, quality, and wait time were unacceptable. We were told to wait a minute at the drive thru even though we had an online order and they took too long so we just pulled up to the first window. The funny part was that they were eating and taking their time. When we arrived home we realized our order was incomplete. We were missing 2 tenders and toast. Do better.
It used to be that you'd wait a long time(20+ minutes) and at least get hot food, but now that's not even the case. Inside drink machine was just carbonated water for weeks. They are already priced higher than other places and you will wait twice as long. The owners honestly should shut down until they can get the current staff more help. They can only do so much.
Poor service, extremely backed up drive thru and only 4 employees there working on a Sunday for lunch when I was there. My spouse and I went inside to eat.
Waited on our order for two people 20minutes (Remember I’m at a fast food restaurant) and there was no one ahead of us in line but 2 customers were waiting on their food as well before we got there.
Drink machine broken but employee working the inside register was giving people cups with their orders and not offering to prepare their drinks from behind counter. We had to ask for our drinks to be prepared after discovering the drink machine was broken on our own.
Wings were luke warm at best. I was having to tell customers that the drink machine was not working as employee continued to give out cups with no instructions of this. Many customers who were there were disgruntled
And unhappy with the service as we heard several talking back and forth about their experience while we were there.
Same employee at front Register was also working to prepare food for drive thru line and taking food out to people in their cars and he was on his personal phone a lot. Lots of inappropriate laughter with employee at front and those cooking in the back. Poor attention to details. Apathetic.
I’ve had several family and friends tell me they have had the same experience here over past few months and that the drink machine was broken for them too.
Extremely disappointed because I really like Zaxby’s food and remember how excited I was when they first came to Mint Hill.
Will not be returning here. Honestly feel we should be reimbursed for what we spent
On our meals but definitely will
Not be back. Poorly managed establishment atleast for the one in Mint Hill.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:00 AM - 10:00 PM |
|---|---|
| Monday | 10:00 AM - 10:00 PM |
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
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