Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
After Sunday service, we frequent this location. Last Sunday, there was a huge crowd inside and in drive thru, but the lines were moving workers, including management, were serving and cleaning.
One manager was at the cashier's register, and the other was helping, which was helping cook and prepare food. Customer service was great because they recognized those who are regulars and while we were eating came out and greeted us.
Yesterday, we went back and tried the new chicken Philly. The sandwich was a favorable and hardy portion; served with fries and a beverage. Great price. I thoroughly enjoyed it to the point I messaged family and friends to try it, too.
See you all again soon.
Their chicken fingers are delicious. I used the drive thru and took you with me.
I emailed customer service, requested that I be contacted with a resolve, and never received one. SO they must not care about what happens in their establishments.
I have NEVER had Zaxby's EVER. I have lived here in Clayton since 2014 and finally today decided to give Zaxby's a try.
It is my first, and LAST time eating here. Their image is tarnished in my mind now....
I placed a TO-GO order. I arrived, checked in on the app and watched 12+ cars go through drive-thru, I tried calling, to ensure everything was good, and no answer (later found out they were on the line and that is why it just rang) I walked over to the service window and asked about my order.
This was after waiting 12 minutes for an order I placed on the app (should have given them even more time to make a simple order)
Lilly went int o find my order, and sure enough it had just been sitting there and no one was paying attention.
I told her that the drink wasn't even supposed to have ice, yet there it was, full of ice. (She could have offered to remake it but she did not)I should have checked my order before leaving but I was already aggravated and in a bad mood.
I pulled off and checked it at the grocery store on my way home and the ONLY thing that they got right was the chicken strips and even those were barely warm and tiny dried up things. They put NO SAUCE, I wanted coleslaw as the side, I got fries and there you have it! That is my first impression of your restaurant.
I did speak to the Manager Octavia(not sure if that is correct spelling of her name) and told her what happened. She did apologize but that means very little when you waste your time and money on something and it is made that horrendously and incompetently wrong. She offered to make a free meal (and why would I want that? so it too can be made incorrectly?)
I can now understand why these are considered an unskilled job, but I mean, come on? can they NOT even read an order receipt?
they need to do better at this location....but I am 100 million percent not interested in their food anymore.
Smithfield's has better service and chicken strips anyways.
I am sorry that I gave this restaurant a chance.
So yeah they forgot both sauces. As you can see on the receipt it was supposed to be coleslaw and I got fries instead...
And then you can see what the chicken strips look like which were dry and barely warm.
Plus my drink saying no ice was full of it....
Sometimes what makes a place great is how they handle when things go wrong. And this Zaxby’s just impressed me beyond belief.
An item was forgotten from my online order today. I received a phone call as I was pulling into my driveway to let me know that an item didn’t make it into my bag, which is quite impressive in itself. I returned for the item, which was remade so it’s fresh, and received a coupon for a free meal at a later date. Then, I was surprised when I got home and there were a few extra chicken fingers in my box. The two managers (David and Marguerite?) who assisted me were friendly and went above and beyond in this situation. And this, folks, is how you get a customer to give you a 5-star review and rave about your restaurant to everyone they see all day even though their order was incorrect. I actually think more highly of this Zaxby’s as a result of this mistake and it’s all because they made me feel valued as a customer. Amazing employees and service at this location!
The employees were professional sweet and welcoming. The environment was mellow however, The manager constantly yells at the workers and is very demanding. I asked for a honey mustard and instead of handing it to me he yelled at an employee right next to him to hand me the sauce
As a employee of Chick-fil-A it takes teamwork and positive tones to create a healthier environment and I feel that if he wasn't as stern it would motivate the employees to what to do better and create positive environments as a whole.
The funnel fries I ordered were delicious!
I frequently order delivery from this location and I'm usually happy with my order, but something I want to warn others of when ordering delivery: certain things you order delivered, won't be fulfilled. I like Zaxby's hot honey mustard, but everytime I order delivery, they make sure every hot honey mustard is replaced with just the honey mustard. I even called to ask if what I ordered was out of stock: both the employee and manager assured me it was in stock. Good food, but just a warning: delivery is not prioritized, at all.
I ordered whimpy wings and when I received my order at home, the wings were bone dry! Completely unacceptable!
really funky tasting. like dirty. bad oil??? i dont know. normally food is food and ill eat it but this is really really gross. soda was out of syrup too :(
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:30 AM - 10:00 PM |
|---|---|
| Monday | 10:30 AM - 10:00 PM |
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
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