Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
We walked in 20 minutes before closing on 12/1/24. We were the only customers there. The male manager and two female employees were standing around talking when we walked in. One of the girls was actually sitting up on the counter and did not bother to get down. How unsanitary to have your bottom sitting on the counter where food is handled. Clearly the manager didn’t have a problem with it.
The place was filthy.
The tea was sour and the manager seemed unphased when I ask for fresh cups and
told him the tea was bad. The drink machine looked like it hadn’t been wiped down in days. I counted at least 8-10 dirty tables and the trash was overflowing.
I could understand the dinning room looking like this in the middle of a lunch or dinner rush but we were the only ones there and only one in the drive thru. They were standing around and sitting on counters. The food was average. I hope the owner sees this review so they know how poorly their management is representing their business.
I am not the world's biggest zaxby's fan, but today was a very good experience! I didn't get Her.name, But the young lady who was leading the ftont end on the lunch shift at the one on.
Old Lee Hwy in Oolteway on August 25, 2024 won me over as a return customer today. That was the classiest, most professionally handled, and all around best fast food experience I have had in decades. America needs more people that work as hard as she does. To get it right. If two thirds of my employees work half as hard as she does, I would get three times as much done in a day
Sincerely Brian Griffin
The employees are unforgivably rude. On my first visit, I was yelled at for simply asking for ketchup and pointing out that they missed an item in my order.
Assuming everyone has bad days, I went back to the store, only to be met with the same hostile attitude—again, over something as small as sauce.
I always try to space out my visits because it feels like the employees don’t want to serve people. But every single time I go, I’m met with disrespectful and inconsiderate behavior. If I could walk into the kitchen and grab my own food and sauces, I would. My most recent visit a blonde woman with glasses and a girl with very long nails threw the sauce at me and slammed the window... because I asked for ketchup.
It’s honestly anxiety-inducing to want to eat at my favorite food chain, knowing I’ll be treated as an inconvenience. No matter how nice I try to be, it feels like they automatically hate me. I really miss the employees from 2021 who made this place feel welcoming.
This is definitely the best looking of the Zaxby’s in the area, however, the service sometimes is pretty mediocre.
One such experience was when I placed an order on the app for the first time and the funds were accepted but when I opened the app again there was a supposed error. When I arrived at the location and explained the situation to the manager on duty she insisted I just place another order and wait for the original order to be refunded as it was still “pending”. Some of us college students can’t afford that at all times.
In fact, I used to work in fast food and as long as our app validated an order we would just make it for the inconvenience on their end. We would then waste out the food later to prevent it from affecting the food cost.
This location clearly missed that lesson. There have been occasions where errors have happened at the Shallowford location and they just provided us with what we had ordered.
I left that day and just hoped my money would be refunded. This actually prevented me from ordering on their app again and that’s unfortunate.
I heard that the Asian Zensation Zalad was back and I was so excited. It's the only thing I eat at Zaxby's. The zalad was great except there was no egg roll and some of the lettuce was a little past fresh. I also ordered a Peach tea and it was good but way too sweet. I took it home and watered it down and it was perfect. My husband ordered the chicken finger plate. He said the crinkle fries were stale like they had been sitting under a heat lamp. The chicken fingers were good with the Zak sauce and the Coleslaw was average.
i went in used restroom it was clean and i was greeted once i came in nice and clean employees, clean and well decorated restaurant food was fresh and seasoned just right and my meal was $8 which was worth it GO ZAXBYS 04/07/24 yayyy
Cheddar bites were old and greasy along with the fries. Asked for new cheddar bites and received a fresh order. They also proceeded to take the old nasty greasy cheddar bites back through the pass through window and the guy working in the back placed them in the back. I’m sure to give to another customer. The young long haired guy must of been offended I asked for fresh ones bc he had a smirk on his face. He was also trying to be slick and took a picture of me. Yeah man, I saw ya. I will never go back!!
Fast food pickup we were starving!!!! 7:45 P.M
Meal was $51.00.
Water was yellow, looked gross, fries were under cooked with no seasoning. Bread not fully toasty it’s greasy and wet. Bonless wings were tiny, chicken tenders had no crisp to them. Cheese bites were small. No cheese just crust. Over all the Dr. Pepper was good. We eat here a lot, drive through and dine in. Food has been very inconsistent lately and tired of it. It’s to Hit or miss. Be careful going. You just might get a disappointing meal. I’ll be back but not for a while.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
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