Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Healthy options
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Crowd
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Family-friendly
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Considering the amount of money this store spent to tear down and rebuild you would think that upon reopening, with almost no patrons visiting, that our orders would be correct. Two finger plates that did not include the slaw or toast that were ordered. Photo for reference. This is ridiculous. I certainly don’t expect to hear from anyone with zaxbys as the last complaint made against the other location, for missing items as well, was completely ignored. Steer clear.
Went on 10/8/24. Got this kids meal and this is what I received. Absolutely pitiful. Anytime I visit the Stuart road location they give an appropriate portion of food.
They also had my credit card for the transaction for at least 5-8 minutes. Never coming back! Disappointing.
Dang I like the new building and all but what happened to the size of these chicken strips? Way too small. Guess I'll have to find something else on the menu to try now.
Zacby's on 25th Street in Cleveland, TN, presents a perplexing predicament for its loyal patrons. Nestled amidst a pristine facade and tasteful landscaping, this eatery initially beckons visitors with the promise of a delightful dining experience. However, as one attempts to secure a parking spot for an in-person rendezvous, an astonishing revelation unfurls—a baffling parking arrangement that grants priority to delivery drivers, rather than the loyal customers who grace the premises.
Picture this: you arrive at the establishment, your expectations high, only to encounter a perplexing parking puzzle. The available spaces for guests are inconveniently parallel to the drive-through line, forcing you to maneuver through a sea of idling vehicles, their engines purring impatiently. Alternatively, you can opt for the parking lot behind the restaurant, but traversing the treacherous terrain flanked by the drive-through line—on one side, cars anticipating their turn to order, and on the other, the victorious ones already clutching their culinary conquests—leaves you feeling like a tightrope walker navigating a circus of moving traffic.
The question naturally arises: why this parking predicament? The answer, my friends, lies in a disheartening truth. Zaxby's, it seems, has chosen to disregard the comfort of its cherished in-person customers, reserving the most convenient spots for the third-party food delivery drivers. In essence, they have raised their proverbial middle finger to those who, dedicatedly, drove to their establishment for an immersive dining experience—the true patrons. Instead, their favoritism leans towards the non-patrons who earn their bread by transforming their vehicles into mobile delivery machines. For them, Zaxby's is just another pit stop on their quest for a tip, the flickering lights of their cash registers serving as their true guiding star.
Oh, Zaxby's, how you disappoint! By prioritizing these transient drivers, you have forsaken the very essence of hospitality—the essence that thrives in our great nation, where we welcome and cater to our guests with utmost respect. After all, when was the last time anyone witnessed a homeowner giving precedence to the mailman over their esteemed company? Such absurdity is unheard of!
Let us, for a moment, shift our focus away from this parking conundrum and delve into a glimmer of hope within the walls of this perplexing establishment. Behold, the "Freestyle" soda machine! A spectacle of carbonated creativity, it boasts an array of flavors that, when mixed and mingled, create a tantalizing symphony of taste. Here, dear reader, you can unleash your inner mixologist, concocting hundreds of unique drink combinations that dance merrily upon your palate.
As you sip your customized creation, take a moment to admire the local school memorabilia adorning the walls. The pride of the community seeps through each framed photograph, painting a vivid picture of camaraderie and shared experiences. But hold on, for there is a twist amidst the laughter and nostalgia. Behind the counter, hidden from plain sight, lies a treasure trove of amusement—an unexpected symphony of profanity. Yes, dear reader, the voices of innocent children metamorphose into the expressions of seasoned sailors, much to the amusement of the eavesdropping customers. It may not be everyone's cup of tea, but it surely beats the sanctimonious clucking of holier-than-thou chickens.
However, I implore you, Zaxby's, to reconsider your skewed priorities. Embrace the concept of justice, and restore the rightful place of your true guests—the ones standing in front of you, ordering at the counter, and choosing to partake in the communal experience of dining within your establishment. Remember, they are the pillars of your success, the ones who provide the foundation upon which your reputation is built. Grant them the parking oasis they so rightfully deserve and let their satisfaction radiate through the land, like a symphony of contented clinks and murmurs.
If I could put zero stars I would. Terribly trained staff there. Cashier was fine at her job, but there was no sense of urgency as 10+ of customers waited for our orders around 30-40 minutes inside, while the drive thru wrapped around the building got taken care of first in 20 minutes. The manager had to micromanage every worker there because they obviously haven't been trained enough. This store opened way too soon because nobody knows what they are doing. Orders were fulfilled out of order and mine kept getting pushed to the bottom.
Side note: I like the way the old zaxbys looked on the inside better, and it had lots more seating. Now the store inside is smaller. Although the drive thru is bigger, there are way less parking spots now.
Food was over cooked. Also not my order. When in drive thru you get rushed and given rude looks when you check. 2nd. The coke I have no clue what it was but tasted like chemicals. It is not a good place to eat at if going drive thru. Go inside cause than your order may be correct. Seems like drive thru is hard for people.
The new Zaby’s on 25th street is by far the worst food I have ever had. The coke machine was down. The fries were not seasoned. I didn’t get my slaw. One of the workers come out of the bathroom and passed right by the sink. He put his apron on and went right to work.
I placed an online order and got there within ten minutes. When I arrived at the window I was rudely spoken to, and I asked if there was two sauces in there like I ordered and there was only one. On top of this I asked for extra seasoning and there was no seasoning at all on my fries, and the toast was just a piece of bread not cooked at all.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
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