Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
In town for business and ordered online for carry out. Ordered Large fry with extra seasoning and got this.. got back to the venue and wasn’t given a fork for my salad
I've been to this location in the past and as far as I remember its been good. Today As I leave this review the Lobby is closed as mentioned in other reviews. Not sure the reasons, but as a Customer you have to put yourself in their shoes!
Yeah, we all want our food fast, but if you want it bad enough , then be nice enough to wait. They might be understaffed, many sick, or remodeling or whatever. We're all humans and just trying our best. I don't know anyone working there, I just think think after reading all the nasty reviews that we need to have empathy and compassion for others. Especially those working in fast food, and other places.
My food was great! There was a super long line but it moved super quick! Got my food in no time.
I love Zaxby’s in other locations. I will get food from the drive thru, it will be horrible, and I’ll take a break from going. We picked up food last night, and we opened the container, the fried pickles were poured into the container with grease and it burned through the pickles and other containers. They were supposed to have a gift card ready for us to pick up. The manager said she saw where they had written to give us a gift card, but they didn’t make it so we would have to come back another time, as she wasn’t the manager working last night. Just terrible customer service. I won’t be going back to the Shelbyville location.
I ordered 2 garden salads on DoorDash. Delivery was good no complaints. But my salad was slushy. The coleslaw was so watery my bowl made the rest of the salad not eatable. I tried to call the store several times no one ever answered. I was so excited to try there zalad. I went in the next day to talk to manager. She told me that there was no way salad was slushy because the coleslaw was “not dry” but it was “extra” dry that day. I have never been so insulted in my life! I will never go there again. She also asked why I didn’t bring the salad back. Well it was from the day before and didn’t want it all over my car. I showed her I ordered from door dash. But apparently it wasn’t good enough. I guess I was out $23. And change for the salads because there was no way my salad was slushy!!! lol
our food is almost constantly undercooked or absolutely covered in grease with a puddle at the bottom of the tray. no one answers the phone and they constantly say that they’re closed. a bunch of children are working here and love having an attitude with people they don’t know. especially the customers. they rushed us through our order and forgot the ketchup and the double fries. they only gave one order of fries. and gave me a small instead of a large fry. also forgetting one of my ranch cups when i paid for 2. definitely wouldn’t recommend coming to this location unless you want to get laughed at by employees and told by the gm that your complaints basically don’t matter
I know that Post Covid and with the Economy the way it is during these times all restaurants have changed.
I hate waiting in lines and I hate it when you cannot get a stable (exp: Fried Mushrooms) that has always been a regular menu item for years.
But I asked for my Chicken Tenders to be Tossed (Wet) and I got," We Don't Do That."
So I left. I'll do it myself from now on at home. Never going back.
I love the food at Zaxby’s. If you’re not familiar with them, they specialize in chicken. In fact, it’s the only meat they serve. My favorite is the Cajun club meal or the Caesar zalad (yes, they spell salad with a “z” there). This location is clean and comfortable but the staff sometimes seems a bit slow. They have always been friendly to me however. I would recommend it.
The girls at the counter were laughing at my daughter, rushed me at the ordering. Gave me hardly any fries, had an attitude when I asked for ranch. And to top it off, the food was super greasy. Took five workers to make some food for two people and others were standing around.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 08:00 PM |
|---|---|
| Tuesday | 10:30 AM - 08:00 PM |
| Wednesday | 10:30 AM - 08:00 PM |
| Thursday | 10:30 AM - 08:00 PM |
| Friday | 10:30 AM - 09:00 PM |
| Saturday | 10:30 AM - 09:00 PM |
| Sunday | 10:30 AM - 08:00 PM |
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