Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
My mom, little brother, and I went in for lunch today. My mom ordered first. Then my brother. Then me. My mom ordered the loaded fries. My brother ordered loaded fries and wings. I ordered a chicken fingerz plate.
My order was done first. I got called. My brother grabbed my plate for me. Then my brother's order was called. He grabbed his plate. My mom sat and waited for twenty minutes. Several other orders were passed out before hers was, even though she'd ordered well before these other people had. She finally got up to ask about her order or ask for her money back. She stood and waited for ten minutes with the cashier looking at her and then ignoring her several times.
When she WAS finally acknowledged, it wasn't a friendly encounter. She was accused of lying. My mom said the woman in the kitchen area told her she'd already gotten her order. My mom NEVER did, despite having waited thirty minutes at this point. She's not comfortable eating the food they did end up giving her, and I don't blame her. When the kitchen staff starts acting like total assholes, I certainly wouldn't touch the food.
I wish I knew the names of some of the staff. The behavior was totally uncalled for.
Food? Warm, not hot. Decent flavor. Service ruined everything, though. I wouldn't recommend eating at this particular store. Better options around Winchester, anyway, with better food and much nicer, more understanding staff.
EDIT: For more context and to further specify, our orders were all on DIFFERENT TICKETS. This was not a case of, "Oh, well, maybe the staff got confused and only put down one order of loaded fries." Nope. Separate tickets entirely. She had loaded fries on her ticket. My little brother had loaded fries on his.
$11.29+tax for half a container of salad. There are no knives to cut the large pieces of chicken in our Zensation zalads. Perhaps lower the price to reflect the smaller portions. The Asian coleslaw made up the bulk of the salad greens and the egg rolls were burnt. Disappointing truly, not much value for so much money
At least the two men that ordered salads after me, got what they paid for, I feel robbed and you should too Zaxsbys bc you aren’t getting your money’s worth out of the employee that mat makes the salads
It seems like every single time I go to this location, they do not give me all my food. I order more than one combo or meal, I pay for all the items, and like magic they manage to not give me all the food I paid for. It happens every time, without fail, at least one entire meal is missing.
I’ve been here on two different accounts and both times customer service has been extremely poor. the orders come out fine and the food tastes great, but the customer service makes me not want to come back..
i’ve gone through drive thru and dine in.
Food was good. Loved the new fried cheesecake bites with strawberry sauce.
My wife's chicken salad was fine my chicken sandwich was tough and stringy, left chicken on plate and took it back to clerk. All I got was I am sorry no offer of replacement. Another thing was the soft drink fountain doesn't work.
Guess I will be driving to Chick-fil-A when I want a decent piece of chicken
Drive to Tullahoma. Just sat through 45 mins line for this. The worst Zaxby's I've EVER had. Taste like it was cooked the day before.
UPDATE: Pretty sure I got food poisoning from this. Do yourself a favor and eat literally anywhere else.
Super extra friendly service and faster than expected. Very clean inside and out. Bathrooms are tidy, be wary of the water pressure at the sinks, though. ????
Honestly one of the best Zaxbys in Southern middle Tennessee and Northern Alabama.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 08:00 PM |
|---|---|
| Tuesday | 10:30 AM - 08:00 PM |
| Wednesday | 10:30 AM - 08:00 PM |
| Thursday | 10:30 AM - 08:00 PM |
| Friday | 10:30 AM - 09:00 PM |
| Saturday | 10:30 AM - 09:00 PM |
| Sunday | 10:30 AM - 08:00 PM |
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