Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Cocktails
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Comfort food
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Late-night food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I went through the drive through at about 10:45 and ordered loaded fries, a 3 piece tender meal, and two funnel cakes. They forgot to include caramel for the funnel cakes so I had to turn around and come grab it which wasn’t even the worst. After making it to my destination I realized that nothing I ordered was fresh whatsoever and they funnel cakes were obviously refried! They opened at 10:30 not sure what happened in 15 minutes but it was terrible! I tasted smoke in my food and when my partner entered the lobby to grab the caramel she stated it reeked of marijuana! I am so disappointed in Zaxby’s! I won’t be returning at this location ever!
If I could give you a zero star I would!!!! There was literally 9 employees in this restaurant working and we had to wait in the drive thru line to get our food for almost 15 minutes. The reason I k ow this is we had to go in after witnessing the staff giving orders to the wrong cars. There’s a huge problem with this. It’s called cross contamination. I’m sure the health department would not like this. We don’t know if there sick or what they may be carrying. Once we got our order it was not cooked as ordered and the staff member that brought it out does not need to be working in the hospitality industry. Once again I will say 9 employees and none of them knew what order went where!!!! The pickles are literally burnt.
Every time I come here they always get something wrong. Today they gave me a Cobb salad WITH NO CHICKEN! AFTER THE PLACE IS KNOWN FOR THEIR CHICKEN
Great customer service by the young lady up front. They got me with the fresh cookies that were being baked cause the smell was irresistible. We ordered the loaded bacon and ranch fries and a zaxbys snax pak. Tenders were fresh and so were the fries. The cookies were icing on the cake!
Really loved it here .. we need one in Cape Coral. Chicken is excellent because it's real chicken. There is most definitely a difference, and you can tell other fast food places offer chicken, but it is processed most times . This place has real chicken, and you can tell, so when you see a zaxbys and haven't tried one, i recommend you pull in and try them out.
Service is very hit or miss. Oftentimes the staff has an "I don't care" attitude. Last time I was there my friend and I waited I line for 15 minutes while those working the register and front line had attitude with customers for simply trying to order or ask about orders. It seemed like online orders and doordash drivers were frustrating the girl on register. We ended up leaving and eating elsewhere.
Took our order then told us to wait for it (literally not one person inside or in the drive). After sitting there 10+ minutes. Then the workers start bringing out food (mow there's 4 cars waiting) they do not know what food goes to what car so the employee are taking back food they just gave someone (after that person goes thru that food). I go in because they never brought us , I go in and find 9 employees standing around chatting. Looking confused! Our chicken was burnt , drowned in sauce , burnt pickles, and cold fries. Nasty attitudes, gross food. Do NOT STOP HERE!!!
Never again. Had to wait on the side of the drive tru just to get half empty tortilla… to compare here’s the advertisement. Where are my veggies?!
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
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