Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Horrible experience. A friend and I went through the drive thru and asked if we could order the 20 piece wing (25.99) with two different sauces. The drive thru associate said we could not. Not understanding when this became the policy, we asked for clarification and she changed her answer to yes, we could order two different sauces without any explanation….weird. So we proceed to order a 20 piece with two sauces, or so we think. After that point, the lady taking our order was short with us. After everything we ordered she replied “what else, what else, what else”. We pull around and pay and laugh it off as being weird.. I checked our receipt and she charged us for TWO 10 piece wings for 14.99 each. She just ran the card without telling us she rung it up differently. When we asked why it costs four additional dollars to toss 10 wings in sauce, the lady who took our order walked away from the window and another guy came to the window. When we asked him again why tossing wings costs four additional dollars, he first replied with “a 20 piece is 25.99”……???? Right? So why are we not being charged for that when that’s what we ordered? And why didn’t she communicate that she would have to charge us that way? He then started to repeat “I’m new to the situation, i didn’t ring your order up” as if we were being aggressive and rude by asking when we honestly just wanted to know the answer to the question and his responses weren’t coherent or helpful. Seeing that we obviously weren’t going to be helped, we pulled off. To make matters worse, we get home and not only is there not toast in our boxes although they charged us for a regular 10 piece, this had to have been the STINGIEST use of sauce I had ever seen. You would think the wings would be swimming in sauce for a four dollar upcharge. Overall, a hot mess twilight zone of an experience.
I've been here a lot of times now and this place has the most professional, genuinely friendly, productive manager ( I think he's the GM ) I've ever seen at any restaurant I've eaten at before. He is constantly hands on everywhere, still engaging every guest, and always maintaining a positive attitude which has to feed into his staff. This man has no idea who I am, but I hope he is promoted more and more. He is a blessing to your company.
This was the first time my husband and I had ever eaten here because we don't have a Zaxby's near us. And let me just say omgosh it was so good!! We are definitely sad that we don't have one near our hometown LoL. The chicken is seasoned perfectly, juicy and delicious. And the Zaxby's sauce is awesome, not to mention the coleslaw was also really good.
Took my son here to eat after an extremely hot day pressure washing. My first time eating at Zaxby's. I absolutely love the way the inside feels like a restaurant. I was informed that this place is a fast food joint. WOW. The food was 4/5, service 5/5 and cleanliness 5/5. Fried pickles were delicious and the Z sauce excellent. Chicken not as good as Popeyes but close.
I just want to give Jeff a shout out! He is such a gem! He made my day better by just entering the building. This place is so blessed to have him.
What the hell happened to the zensation salad? Got it today for the first time in probably more than a year and it’s definitely not what it used to be. Drowning in teriyaki sauce and the chicken is tough. This location needs to step up their customer service. Rude girl with the star tats on her face.
This location is the best Zaxbys in Middle Tennessee. Thank You, for your excellent, superior fresh food!It's always a pleasure to visit your location! I'm looking forward to my next visit! Great Job!
The food here was horrible. It seemed like the chicken was old or they were using chicken beaks instead of actual chicken. The fries were cold and limp too. To top if off, the store smelled like they used an old mop that had not been properly cleaned. We just left never to return.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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