Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Inconsistent but in the end, it's Zaxby's.
There's a lot of chicken wing competition on this intersection but Zaxby's survives even with its inconsistent staff. I have to admit that I stop by, even though my orders are often wrong or slow.
Typically, I go through the drive thru and order the 5 wings with fries and 8oz of coleslaw. On this visit, I got those items but the coleslaw was warm. Sometimes, I get wings and fingers.
On the upside, the wings are usually great and I love their coleslaw. The fries vary more than the other items but, typically they're hot and crisp and delicious.
Placed a mobile order & had "extra fries" added to one of the orders. The amount of fries in the container is the same amount as the one with the regular amount of fries in it. I came inside and the little girl in at the front went to ask the cook and he said that it was extra fries. So because he said so, that was that. So she turns to me and says "He said that's extra fries" and THEN proceeds to walk away.... I wasn't about to argue over fries, I was just going to order another side of them. But she walked away. Didn't even ask if there was anything else I wanted or just stayed there so she could hear me say I'd let to order another side of them then. Just disappeared. I ordered then through the mobile app since no one apparently wanted to come up there to help. The other girl in the drive thru just sat there looking and snickering like something was funny. When the other girl returned back to the front, she went to the girl in the drive thru and just started talking while I'm still standing right there. I guess watching someone stand at the counter and not going to check to see what they wanted was the funny part. When I saw her bag the fries and set them aside I told her those were for me since I apparently couldn't order with her. I never had issues with this location before. But that type of service is ridiculous. Aren't you supposed to be at the front counter when there are guests there???
I ordered 2 meals at the Drive Thru..
BIG HUGE MISTAKE!! After sitting at the drive thru for at least 25mins...I saw at least 4 vehicles give up and some I found in the lobby. After waiting for this one customers order...I lost my patience. I drove around this one person and parked in front of her in order to "inconvenience her" as much as she inconvenienced everybody else. She was scary looking though the drive thru. I raced in and demanded my order. Maybe you could get the employees to ask customers with a difficult order to pull ahead so other customers can get there food and go!!!
P.S. To top things off... my order was wrong ???? ???? ????????????
I'm not one to complain easily, but as an avid Zaxby's customer and long-time rewards member, I have say this is one goes up there as the worst experience I've had to-date. I ordered online for a pickup time of 7:15. When I arrived, the workers walked back and forth looking right at me and other customers waiting with no acknowledgement. Some customers left for having to wait so long. When I told one the girl (with the pink hair) about my pickup time not being ready, she interjected and retorted "Izz not ready" and then walked way. I asked when it would be and she completely ignored me. Finally got her to say it'd be 5 more minutes which ended up being closer to 15. I picked up my food around 7:45. There was also another customer who was there before me who got her food about 15 AFTER mine. I told the girl she's got to treat her customers better than that to which she rolled her eyes and walked away. If anyone cares about this sort of thing - especially being so close to HQ in GA, this location is in need of serious improvement! The bar Zaxby's has set is too high to settle for this customer DIS-service.
This location is just horrible dont matter the time or day from the service to the food its just bad .They constantly take forever to give you your food just for it to not be fresh just save yourself the trouble and go to the one on jimmy carter they re open later and have better service and food this location 9/10 will leave you disappointed and give you uncooked food literally had to throw away a whole meal because the fries werent cooked all the way and the chicken definitely was old or been sitting see below .AVOIDING THIS LOCATION IS THE BEST THING YOU CAN DO.
Yesterday I ordered online and when I got there, the Zaxby’s team let me know they did not have what I ordered. However, they already replaced it with something else and even left me a hand written note stating I can come back in and get a free shrimp meal. I have never been to this location but it is now my go to. Shout out to Jeremiah, the young lady at the register and team (I did not get their names). THANK YOU I truly appreciate the stellar customer service; unfortunately, it’s not always common.
I guess I should have read the reviews before trying to get a meal here. Apparently, it was my turn to wait 12 minutes in the drive thru without anyone ever responding. I did not assume the worst - I didnt assume it was deliberate laziness or incompetence. Because I have had reasonably decent service a couple of times prior, I went inside. Well it was the worst. Instead of just lazy and incompetent, I was actually threatened. They have crazy criminal employees there threatening customers with violence and an even more foolish manager encouraging them. If I could give -1000 negative 10 thousand stars I would.
It’s been a long time since I’ve eaten at Zaxby’s and today I had a hankering for a salad. I ordered “The House Salad-Grilled”, large Dr. Pepper, three cookies and extra slice of Texas toast. It arrived before stated ETA provided, complete and correct, and packaged well for delivery.
The chicken was really tasty. Grilled and spiced quite well. The salad contained lettuce, tomato, cucumber and red cabbage. My dressing choices were 1000 Island and Blue cheese and I split them half and half. Most salad tastes the same so you can’t say a whole lot about them other than it tasted fresh. The whole plate (including toast) was tasty.
The cookies (I got 2 macadamia and 1 chocolate chip) were tasty as I remembered them to be. The Dr. Pepper was well...Dr. Pepper.
The meal hit the spot and I wouldn’t have any issues with ordering it again b
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:30 AM - 10:00 PM |
|---|---|
| Monday | 10:30 AM - 10:00 PM |
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 11:00 PM |
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