Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
After waiting over 20 minutes to give my order in drive through the car ordering never moved in the entire 20 minutes. I called and reported the extreme delay while sitting in drive through for over 10 mi used. Staff assured me they were just about to move. After a second 10 minutes I went in to wait another 5-10 minutes to get my food and exit to leave. While in store waiting for my salad..... no less than 6 different employees came and left from store with zero impact on any orders. So sadly disappointed. 1 star at BEST
Just went through the drive through and was laughed at when I asked about the eggs on a Cobb salad- I’m confused as to what was so funny when I’m sitting here hungry. Also why offer something you know you all don’t have at the time. I expect better when serving the public. Professionalism is a must. I cancelled my order thanks
I just left this location. They messed up my son's order and shorted him a chicken tender. And then when they gave him the chicken tender it was cut up and not whole as he ordered it. So I gave my son the cut up chicken tender to hold and eat off of while we wait on the whole chicken tender that he ordered on the side with his original order. Next thing you know the manager Gianna is yelling from the back for us to return the cut up chicken tender that she screwed up on his order. All of the other employees were in agreement that you guys are not supposed to take food back after you issue it out to a customer. I also want to say that food was eating from that tray with the cut up chicken tender on it which is very unsanitary post covid. I also feel that it was just flat out Petty of her to ask for chicken tender back while we wait for her to correct the order. That was not good customer service.
The young man who took my order at the drive-through was polite, patient, and helpful. The staff worked hard to get all orders out, fresh and hot. I appreciated them ALL for making my drive through dinner experience easy and enjoyable.
The order of food I got was good ! I don't understand why the drive thru worker doesn't say,"Thank you for coming" are ANYTHING. She just hands out the bag & shuts the window. ????
When I 1st started going here the food was good. Well, the last few times have been challenging. Service has gone down. Food always cold, ???? portion skimpy, and food presentation sloppy. I kept going back, giving them another chance hoping thing would get better. NOT! This last visit was it for me. It's a wrap. Food cold and have no idea what was up with my bread. Looks like someone e took their finger and poked a hole in it and to think they couldn't take time out to correct this before presenting me with my food. Oh, and let's not get started on the sorry-looking and horrible-tasting funnel cake. It was nothing but a glob of dough full of heavy grease. Not appealing like the picture they advertise. I always go online and place a complaint but it's never acknowledged. So, this is it. This was the last straw that broke the camel's ???? back.
Staff forgot part of the order, then acted rude and inconvenienced when we asked for the rest of our order. Ordered the fried white cheddar bites and they were burnt to a crisp. This location is also consistently the slowest Zaxby’s I’ve ever been to. If your in the mood for Zaxby’s, save yourself the disappointment and go to a different location.
The person bringing food to car was confused about who gets what order, and when I told him I had 2 salad and only 2 dressings his attitude changed as if I was getting on his nerves. That’s bad customer service.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:30 AM - 10:00 PM |
|---|---|
| Monday | 10:30 AM - 10:00 PM |
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 11:00 PM |
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