Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
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Great tea selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Healthy options
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I had such a wonderful experience at this Zaxby’s. We stopped on our road trip and had a great meal. I left my purse there and didn’t realize it until we were hours away. When I called to ask to see if there was anyway they could ship it to me, the manager personally called me right back and said he would take care of it. He followed through and kept me updated. I asked if I could reimburse him and he would not let me. He went above and beyond with his customer service and I received my purse a couple days later with everything still in it.
The absolute worst service and food ever. The girl at the window was rude and was cursing. We ordered a #6, (20 piece tenders fries and toast). We were told 8 minutes for fresh tenders. We didn't receive fresh tenders, we received hard, rubbery, cold tenders. The fries were so salty and the bread was cold and hard.
I'm beyond disappointed in the service as well as the food. Some much needed training is due.
Ask for honey mustard and they charge extra but didn’t get it, ketchup packets had sticky mess all over them so couldn’t use ketchup and the chicken strips were barely as long as my finger as if we ordered a kiddy meal. Total rip off. We got food to go because we had to be somewhere so who has time to go back and let them make the same mistake twice. We never have this problem at other zaxbys! It is always a constant mess up in Marion! I don’t get on many places and leave bad reviews but after several times of giving another chance is enough! Get it together. Make your employees be accountable. So now I’m without lunch today!
I normally really like Zaxby’s, but this location needs a serious cleaning! The floors in the dining room are really sticky, but the floors in and going to the restrooms are slippery! And the whole store could use a wash down. It was barely an hour into the lunch service and the tables and benches were dirty.
Hey, Zaxbys in Marion. I get a bad day, night, week, etc… EVERY time I come here. The employees are slow, almost as if it’s intentional. & they’re rude. How about you hire people that don’t hate their job or customer service? Lord. I’ve never wanted to speak to a franchise owner as bad. What is the goal here? 6 people behind me. I’ve been here waiting for a pick up order for 15 minutes!
Wanted a salad with 2 extra chicken fingers, which I know I have to pay extra for, but the 1st one rang up for $1.39 and the 2nd one rang up for $1.89. I asked for and explanation and Manager basically said because they can. Needless to say I told them to cancel the order. Will not be recommending them to my Hotel guest.
Parking lot was full of trash and the bathroom and dining area were dirty. The staff were friendly, but the place is not kept up. The owners 3rd grade child must be currently painting the interior. There was just as much paint on the walls as the wood trim and floor. My first trip to a Zaxby’s is likely my last.
There is not one time you can go to the drive thru in Marion without waiting 30 minutes before your order is taken. This is not acceptable being that this location is the only one serving the local neighboring cities in the area. This happened to me today. But worse than that, I got my order and then called to ask for a manager. I was transferred to a young woman. I greeted her and she hesitated greeting me back. I asked her what was her name. She refused to provide her name and told me she isn't under any obligation to identify herself. I informed her that I would be contacting corporate. Zaxbys advertises the following: At Zaxby's, we believe in putting our people first, personal accountability, transparency, innovation, and diversity and inclusion. The manager who refused to provide her name for the purpose of transparency was not putting people first and taking personal accountability. This location NEEDS TO BE AUDITED! CORPORATE NEEDS TO PAY THEM A VISIT and I am personally asking for the removal of the current manager who was on duty July 20th at 6:30pm. I have submitted multiple complaints and I WONT STOP UNTIL THE ISSUES ARE FIXED!!!! I would like some sort of acknowledgment of the inconvenience this has continuously been time and time again.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Monday | 10:30 AM - 10:00 PM |
|---|---|
| Tuesday | 10:30 AM - 10:00 PM |
| Wednesday | 10:30 AM - 10:00 PM |
| Thursday | 10:30 AM - 10:00 PM |
| Friday | 10:30 AM - 10:00 PM |
| Saturday | 10:30 AM - 10:00 PM |
| Sunday | 10:30 AM - 10:00 PM |
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