Zaxby's Chicken Fingers & Buffalo Wings Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Quick bite
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Family-friendly
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered original chicken sandwich combo meal, 3 chicken fingers and 1 order of fried pickles through the drive up. Arrived home and no chicken fingers. Chicken sandwich we actually laughed at because NO ONE would eat that tiny, overcooked, piece of whatever that was. Whole dinner absolutely AWFUL.
We ordered a 4 pieces chicken fingers plate and a Cobb salad and they gave us very small amount of food for the money that we paid, even the salad has almost none chicken and chicken and fries were cold.
The service and cleanliness of this particular location has gone way down hill. It's not uncommon to find yourself waiting for over 5 mins just to place an order, even if you're the only person there. Teens are constantly in and out of the place taking the serving staffs attention, and the restaurant looks like it's been the "busiest day of the year" every day as far as being a wreck. Not sure what the deal with the owners are, but places in this state of poor management do not last long here.
Sadly I won't be shocked to see a "Closed" sign on the door soon.
I tried for more than 30 min to place an order. Tried online but the website threw an error when you submit payment. I tried 2 different browsers and 2 different cards, same problem...malformed JSON string. So I called and they said they don't take orders over the phone. I told them the website wasn't working and was told you have to use the app. Downloaded the app and tried to log in but password didn't work and the forgot password function show me a phone number I have never had so I use my email...six times and never got the confirmation code. So try to create a new account using a different email...there was an error with the info I submitted. No highlighted field...just an error in the perfectly accurate information. At this point, I have spent more than 30 minutes trying to place my order and it is now 8:30 and they are closed. I am convinced they do not want business. I used to eat here regularly but stopped when they dropped the black and blue zalad. After 2 years, thought I would give them another chance. Won't do it again.
I don't know why I keep expecting these to be better!!!! Once again I specifically say that I don't mind waiting for fresh fries!!! I'm thinking that folks at this location need a lesson in fresh. Fresh doesn't mean hurry up and put 'Not Done Fries' in !!!! The prices we are forced to pay for this is ridiculous to begin with!!! So why not at least make an effort to do things right?!!!!
Ordered 3 nibbles meal with no seasoning on my large fries. When I went into the store they said they could remake them..... not long after I was presented with fries that looked like they where dipped in the oil to rinse off the season and where dripping with oil. So they remade them. I guess this is a large and thats the customer service I get.
I would say zaxbys in general is amazing but this review rating is for this specific one. Always when I drive off there isn’t something missing. Wether it’s a drink or a part of a meal or a dressing to a salad. My grilled chicken was over cooked to charred beyond chewing. The bacon in the Cobb salad consisted of one piece broken into small pieces. I’ve been getting zaxbys for 10 years now and throughout the country and this one has always disappointed me.
Placed an online order at 12:03
Email said food would be ready at 12:13
12:15 still waiting
12:20 still waiting
12:25 asked about my order, she asked cook where is order. He said don't have one.
So I was there for 15 minutes waiting and they haven't even started to make it.
Finally got food at 12:30
I put on online no tomatoes or lettuce
Opened box and tomatoes and lettuce on my food. What a disappointment.
See pics.
Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings
Today
Opening Hours
| Sunday | 10:30 AM - 08:30 PM |
|---|---|
| Monday | 10:30 AM - 08:30 PM |
| Tuesday | 10:30 AM - 08:30 PM |
| Wednesday | 10:30 AM - 08:30 PM |
| Thursday | 10:30 AM - 08:30 PM |
| Friday | 10:30 AM - 09:45 PM |
| Saturday | 10:30 AM - 09:45 PM |
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