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Zaxby's Chicken Fingers & Buffalo Wings

+1 901-441-6073
3852 Hacks Cross Rd, Memphis, TN 38125 United States of America
Open Today: 10:30 AM - 10:00 PM

Amenities

Service options
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Highlights
  • Great tea selection
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Quick bite
  • Small plates
  • Vegetarian options
Dining options
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Family-friendly
  • Groups
  • Tourists
Planning
  • Usually a wait
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

I visited the Zaxby's on Hackcross Road today. The parking lot was clean including the landscape. The restaurant was clean, neat also. I stopped by to use my birthday reward for 3 chocolate chip cookies. The cashier was friendly and helpful for me to redeem my reward. The cookies were very good. It was a great visit.
The bread and tea was good fries wasn’t done and chicken was burnt this was absolutely horrible
It’s nice and clean inside and out. It’s just the entryway closest to Pax Crossing is not the best entrance. It’s best to come down the street in between Zaxby’s and discount tire. Overall, it’s a nice location quiet not too busy unless you go through the drive-through and also it does help to download the app in advance to get quicker service.
My salad was lovely until I spotted an insect on the lettuce. I’m pissed because it was so yummy ☹️ now I feel disgusted.
I ordered a chicken club sandwich. The sandwich cane with pickles and bacon on it. I asked for extra cheese. They put 1 slice of cheese on it. The chicken was hot, but it was an old piece of chicken that they dipped back into the grease. I called they didn't answer so I left a . This is second bad experience...
This experience was horrible.
First there was no sign on the door saying that the dining room was closed so we had to go through the drive through.
They didn't tell us it was going to be about a 20 minute wait before we ordered.
So we ordered 3 signature sandwich meals.
The speaker was way too quiet so we had to turn our vehicle off to hear. They didn't ask if we wanted any sauce.
At the window we asked why the dining room was closed, and they said that the power had gone out so they were trying to get back up.
There wasn't great customer service. They didn't seem to have any sense of urgency. They didn't apologize to anyone, that we heard, for the wait.
6 cars from behind us got their order before us.. and we didn't receive our order until my mom walked back to ask if they forgot about us.
In total it took 27 minutes. Definitely not fast food.
And finally, the food wasn't good, chicken was burned and stringy, pattie was small, fries didn't have seasoning and the portion sizes were not good.
Would NOT recommend or go back.
I just went to the placed a order at 9:12 The staff told me I needed to pull up to the first parking lot so I did that I was sitting there at least about 30 minutes and I just got home at 10. Her attitude was very bad and she was very rude and it seems like she was mad at me for waiting on my food. She didn’t even had a decency to apologize for me waiting. I had to walk back up to the window and grab my own food.
No one reads these, but my boneless wings were tough and cold. Why did i have to wait? For the fries? They were fresh and hot. The young crew was pleasant. I hate fast food cause you never know what you'll get, and it still rings true. Had my mouth set on the wings after trying my friend's wings that were on the stove for three hours. Those were better than these! Can't say im dissapointed, always expect the worst.... maybe they just give the drive thru whatever they can dig up

Quick Facts About Zaxby's Chicken Fingers & Buffalo Wings



Today

Opening Hours

Monday 10:30 AM - 10:00 PM
Tuesday 10:30 AM - 10:00 PM
Wednesday 10:30 AM - 10:00 PM
Thursday 10:30 AM - 10:00 PM
Friday 10:30 AM - 11:00 PM
Saturday 10:30 AM - 11:00 PM
Sunday 10:30 AM - 10:00 PM

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