Zaffiro's Pizzeria - Ridge Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
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Great beer selection
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Great cocktails
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Sports
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Happy hour drinks
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Happy hour food
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Hard liquor
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Late-night food
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Quick bite
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Small plates
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar onsite
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Been to the downtown location, and the food and service there is better.
Came here after the movie, it was Tuesday evening. The place was 50% full. Got a table right away, and our server got us drinks and took our order, gluten crust, cheese and sausage, and a chop salad The server was efficient, but not especially friendly.
The food came out in a reasonable amount of time. However the quality and preparation was not impressive. The crust of the pizza was undercooked, and tasted doughy. Sausage not evenly distributed. The salad vegetables tasted like they had been cut well in advance, and not fresh.
Plenty of other places to go after a movie. Not some place that we would come back to.
Ordered a pizza to eat while I watched a movie there at the theater. While biting into my pizza found a ball of hair in my food????
I notified the manager on duty that night. He had no empathy, did seem to care he acted like it was not a big deal.
I will never order food from them again. This still turns my stomach until today. Please try to look over your food (which is hard to do while watching a movie in total dark) if you dare to order from them.????
Normally we have very good service & food. Unfortunately, tonight, our food was not so good. The Zeppole were the size of golf balls and hard, microwaved? I ordered a sausage, pepperoni, & mushroom pizza. I got an S/P/ & onion pizza. The pepperoni pizza was fine. We ate most of the food only because there were 5 of us and ate what we took out of the package. Service gets a 3 for not checking our food. By the time the movie was over, zaffiros was closed. Do better.!!
Update: Tuesday 20% off food stacks with Clipper coupon. Ask for to go cup for drinks to take into theater and refills.
Update: 50% off pizza coupon promo ended. Only reason I go here
Update: still slow for pizza orders but they have more waitstaff.
Disappointed. They only had one waitstaff so it was 30 min wait for table. Instead got to go and order was wrong. Only went because of coupon. Food and service has gotten worse.
Food is ok, if you get it. Not once have I had my order ready when requested. Every time I pad the order more and more - 7:00 movie? I ordered at 5:30 online and requested food to be ready at 6:40. It’s now 6:56 and they told me 10 more minutes. And they are out of a number of items. Very convenient if the timing would work, but I think this’ll be the last time I get food here, and I certainly don’t recommend this - for theatre goers or just as a standalone restaurant.
We held my nephew's birthday party at Marcus Ridge Cinema and Zaffiro's New Berlin. Our guests were blown away by the staff's hospitality and genuine kindness. We had a private screening of Jurassic World and the popcorn and drinks we ordered were ready and waiting when we arrived at the theatre. Chandler and Elle at the vending stand were very patient with the kids as they ordered candy and icees. They allowed us a few minutes to put up simple decorations in the backroom of the restaurant. Emma and Jissell were AMAZING! They had the pizzas and sodas waiting on the table for us as we walked in from the movie and checked in through out our meal to see if we needed refills. Emma even provided a trash can for all of the wrapping paper from gifts. A HUGE BONUS was the cute little photo op by the ticket booths as you walk out of the the building that just so happened to match our party theme!
I came here for dinner with my dad. I've actually been coming here for years, but I wanted to write a review for my recent experience.
So the food is awesome. We got cheese and garlic bread with a pepperoni and bacon pizza. All of it was stellar and arrived pretty quickly. I never had issues with the service or food. Our server was great and everything in our order was good and correct, though my dad would say that he wishes the old fashioned he had was stronger.
The restaurant was almost empty on a Friday night, which seemed really unusual especially for a restaurant tied to a movie theatre. I also noticed that there was an unusual wait for the check, like over 30 minutes of waiting. The waiter came by and apologized and explained that the POS system went down and asked if we had cash (which I fortunately had). After another wait, he came by to explain that he couldn't ring up the bill, accept payment or bring us a check due to the system being down so the manager had actually comped our entire meal.
I wanted to give Zaffiros a great review because I really do love this place. I've been going to this restaurant for years and it's still one of my absolute favorite places to get food. I've always enjoyed the pizza here, and the service has always been solid. I just hope more people come here and support this really great pizzeria.
My carry out order was for: 2) small 10" pizzas with (extra sauce, extra sausage, extra pepperoni, mushrooms and onions on both.) Additionally, I added, "please spare no expense as I am willing to pay for all the added toppings." I explained to the manager taking my order that I essentially wanted what is displayed in the Zaffiro case located by the front entrance (a fully loaded pizza). My cost for the 2) small 10 inch personal pizzas: $16.82 plus 15% gratuity, (and missing the first 20 minutes of my movie.) Please note that each small 10" pizza at Zaffiro is $5 plus $1 for each extra topping.
What I received is shown in the photos provided,
Each had burnt crust, along with 14 Pea sized hard balls of sausage, 12 pepperoni and 29 tiny slivers of onion.
The 2 employees I spoke with, stated they were restaurant managers. They offered no apologies and insisted I take what was provided, or receive a refund, as the kitchen staff can not make anything better than what they have provided. They stated if they add any more toppings the pizza would burn on top and not cook in their ovens. I was refunded $16.68 I will never do business with, buy from, shop at, or be a customer of this Zaffiro establishment ever again. My posting is based on facts, not feelings, or opinions.
Quick Facts About Zaffiro's Pizzeria - Ridge
Today
Opening Hours
| Monday | 03:30 AM - 08:30 PM |
|---|---|
| Tuesday | 03:30 AM - 10:00 PM |
| Wednesday | 03:30 AM - 08:30 PM |
| Thursday | 03:30 AM - 08:30 PM |
| Friday | 11:30 AM - 10:00 PM |
| Saturday | 11:30 AM - 10:00 PM |
| Sunday | 11:30 AM - 08:30 PM |
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