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Best WLM Reviews
Absolutely HORRIBLE....if I could give negative stars I would. I understand it's an older building, but this is ridiculous. The room was filthy, was honestly afraid to take my shoes off. The air conditioner didn't work, had to open a window that someone clearly wrote "wash me" on previously...and the shower was justed and scary. We didn't even stay the night, left after 2 hours. NEVER AGAIN!
As always my stay was relaxing, quiet and fun. The pool is clean, and freshly stocked with towels. The staff is so very nice, accommodating and very helpful. The rooms are always clean. We woke up late, we decided to go out for dinner, when we arrived back at the hotel the beds were nicely made up and the room and bathroom was cleaned at stocked with fresh linens and toiletries. When we planned our trip a online site said they were full. I was so disappointed at the thought of not staying here. Something said call them Directly, I did and they had a room. I cancelled at the other hotel immediately. I will only stay here when I'm in Jersey. Even if it's a little out the way, I will make the trip. It's worth it. See you guys next trip Wyndham. Thanks for another wonderful stay.
Decent hotel for the price. Good space in the room. Would be great if the rooms offered a small fridge like most other hotels offer. Pool was closed due to a heating issue which was a bummer since it was an indoor pool and our kids wanted to enjoy it. Hotel as a whole is a bit dated and could use a revamp including the lighted sign on the top of the building missing a few letters when seen at night. Overall decent value for the price but plenty of room for improvement.
Comfy beds, clean room and bathroom, big stall shower, smelled good quiet, very accommodating, asked for 2 extra pillows and towels housekeeping brought them to our room within minutes of asking for them and the pillows were still sealed in plastic bags, easy check in and check out everyone was very nice. Only complaint was room was a little hot but we just opened the window a little and it was fine. Definitely going to go back there if we need to stay at a hotel again.
No longer Wyndham, it’s Clarion now. Honestly for the price I paid ( total was $70 dollars) it wasn’t bad. Pool is closed but would probably cost more if opened. Room was clean. No fridge in the room but the staff were so nice and got one for us cause I had an infant and needed a fridge for formula. You can tell this used to be a very nice hotel but is in despair at this point. Even the sidewalk needs repair, many broken tiles in floor, furniture needs to be replaced. Also the walls are very thin and you can hear your neighbors conversations.
Went here to see the Eiffel Tower, It wasn't here but its okay, the staff here are dolls, they comforted me. 5 stars, service is amazing, food is great! Bed's were clean, unfortunately the Eiffel Tower was not here, but me and my husband had a great stay.
We paid for the room ahead of time and once we arrived we were charged an extra $25 without being notified beforehand that this was going to happen. Then, we were told that one of the ACs were broken. Then the rep proceeded to act like they couldn't find our room in the system, which I don't understand if we technically paid ahead. We were placed in a barely chilled room during a heatwave. The floor smelled like cigarettes despite it having non smoking symbols. The room and bed was clean. The bathroom looked clean as well. The tub didn't drain quickly so I was standing in a puddle during the shower and dirt lingered around the edge of the tub.
We were given a free breakfast voucher to accommodate for the AC issues. Breakfast was very yummy.
Edit: We were never refunded the $25 fee. We called about it twice and man on the phone just gave us attitude and said it takes some business days to be refunded.
There's other hotels in the area if you don't mind spending more just go somewhere else.
Great locating, plenty of amenities and a beautiful entrance/lobby area. Once you check in that is when everything goes left. Housekeeper talking trash about customers, the room was huge with a tiny bathroom, the room was also dirty. When housekeeping came to clean the room she did not empty the trash, change the glasses, replace the complementary water nor replace all the towels and washcloths. There was a thick layer of dust on vents, paint peeling, old coffee spill in the wall and the beds were cheap and hard. This hotel has great potential if the manager, maintenance and housekeeping step their game up.
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