Wyndham Garden Totowa Info
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
I like it because of the large breakfast buffet and there's a gentleman at the front desk what handlebars mustache he's the greatest he knows his job he's efficient.
Despite that they have a few sticky finger housekeepers or at least one that I know of him.
Everything else is good every hotel needs improvement in one way or another but this one is satisfactory for the needs of staying overnight or a few days for an extended stay. And it has a great view on one side of New Jersey.
We recently stayed at Wyndham Garden Totowa because of a water outage at our home, and we didn’t know when it would be resolved. Since the hotel was close to our workplace, we chose to stay here. Although we only stayed for one night and didn’t have much time to fully experience everything, we had no issues during our short visit. In fact, the breakfast was fantastic compared to many other hotels. For this reason, I believe you truly deserve a 5-star rating.
Nice stay for our bus trip. Rooms were on par. Clean and the pillows were of a good selection. Breakfast was a very nice surprise. The coffee our best hotel coffee in five days. Egg and sausage were. Not over cooked. Fruit was excellent.
Booked this hotel through capital one travel. The pictures showed in the application are nothing to what it is in reality. Me, my wife and my 1 year old daughter arrived today 10/24/2024 and i was given the room 124 which was being USED by another guest, then they gave me room 116 which was Dirty, cigarettes smell, blood stains on the floors cigarette marks on the night stand. The worst part? I had to cancel my reservation of 4 nights which probably will not be refunded by my bank. Worst experience ever.
Check in was easy. We stayed for three nights and the room was never cleaned. We were assured by the front desk the room would be cleaned the next day as housekeeping had left for the evening. There were dried boogers (!) on the table next to the bed. The tub was clogged. My husband pulled out a HUGE mess of hair from the drain.||||We had to get clean towels from the front desk, along with toilet paper, since our room was never serviced. ||||I stopped at the front desk at least twice a day to voice my complaints, only to be met with wide eyed stares. ||||During checkout, I explained to the gentleman at the desk about my issues. He said he would check and verify my room was never cleaned, and would credit my credit card "at least $50.00". I checked out on Monday, July 1st and as of today, July 6, my credit card shows the full charge, and no discount.
Smell in hall was horrible. Noise from the street with vehicles going over the bridge at all hours. Didn't get much sleep. Staff was very kind. Did have a new mattress but the sheets had holes in them. Ironing board had an encap missing. Nice sized bathroom and room. Lamp was broke. One stairwell was moldy and musty smelling. Outside pool was full of junk, not using.
This was my second time to stay at this hotel, I’m a tour bus driver and both times(june&september) were with groups. Hotel smells of mildew and or mold, especially inside the elevator. The rooms I had on both occasions were filthy. Floors not swept or mopped, I wouldn’t dare go barefoot and my white socks turned black and had to be thrown away. Jacuzzi tub had mold inside and around the jets. Tile grout was full of mildew. The water in the tub had a brown tinge to it..Toilet lid had urine on it and urine stains. Sheets had other people’s hair on them and I found bugs on both occasions. Only one working ice machine for the whole place. Parking lot needs attention, trash everywhere and needs to be paved. Pool is on the 4th floor and looks like it hadn’t been used in decades. A/C was set on 60 but the ambient temperature never got lower than 74. Honestly, had I not been so tired from driving all day I would’ve just slept on my bus. Also every single one of my 42 passengers said they would have rather slept on the bus as well. Don’t waste your money here. I will be calling the NJ health department as soon a 8 am strikes on Monday morning, this place is absolutely disgusting.
I arrived at the hotel to be told I had no room after the room was fully paid for. The desk manager was lying, gaslighting and rude to us. I asked for the manager she said no one was available. I asked for the manages manager, she said they were not available. She refused to give us a room and refused to give us a refund. I drove from Pennsylvania so I had to go back to my car. Another employee was beeping the horn and yelling at me to move while I was waiting for the police to arrive. I called the police and filed a report! Do NOT STAY AT THIS HOTEL! Horrible customer service! @theelisanicole
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