Wyndham Garden San Jose Airport Info
Amenities
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Pool
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Free parking
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Free Wi-Fi
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Air-conditioned
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
Best WLM Reviews
Room: Overall, the room was clean, but in very poor repair -- not filling in old holes before painting, rust on lights in bathroom, baseboards in bathroom coming off, showerhead missing a piece so it could angle correctly. Also, there was no handle on the inside of the sliding bathroom door, so you couldn't shut it all the way.||Premises: Didn't seem too sketchy to me, but honestly really hard to navigate.||Accessibility: I was given a wheelchair accessible room (because I booked only one bed), and there was plenty of space for a wheelchair to navigate, but the showerhead in the walk-in shower wasn't working correctly (or missing a piece? no idea), so if you wanted to not hold it, it would only stay at a very weird angle close to the wall and too low to stand under it. This was only annoying for me (I'd like to chill in a hot shower after a long flight), but would be a concern if they're marketing this room as specifically as accessible to people with mobility disabilities.||Overall, I didn't leave, but I did immediately decide not to return when I come back to the area to move into my apartment.
DON'T WASTE YOUR MONEY OR TIME!
They also charge you as the company: UPTOWN OASIS SAN JOSE AIRPORT for incidentals!!!
I paid $235 for 2 nights, but I can't complain about the price. However, you really get what you pay for....bugs, smells, and all.
We get into our room and are immediately greeted with the smell of mold. The plugs on the desk didn't work. Only one plug in the wall worked that a lamp was plugged into. The door to the cabinet containing the mini fridge was off its hinge. Luckily, we didn't get charged an incidental for that. The king-size bed we got had a very large divot on the length of one side of the bed. So uncomfortable. The bed was so close to the wall and the nightstand, literally 1/2 inch gap between bed and night stand. I hit my head while waking up.
Took my kiddo to the pool. It was not kept up. Algae is growing at the bottom of the pool and dirty looking. No smell or chlorine. Jacuzzi wasn't even hot, barely warm. We ended up just going back to our room.
When checking out, they wouldn't give me a receipt due to booking through a 3rd party vendor. OK, that's fine. But getting charged for a small spill my child cleaned up is a little far fetched since all towels and linens are heavily bleached in an industrial washer.
Their incidental refundable deposit over the span of 2.5 months went from $100 to $200.
The whole hotel looks run down and unsanitary accept the lobby with the electric door that has not been fixed even after 2.5 months from the last time I stayed.
Stay at a different hotel like the nicer one behind La Victoria Taqueria.
We will for sure never stay at this hotel again.
Room was clean and amenities provided. Shuttle service was a Lyft which serves the purpose. Shower hot and high pressure. Fridge cold and convenient. The AC sounded like an airplane about to take off, but that also could have been the airport. ???? If that was the only thing, great place, and great value. Would stay again!
I woke up to a dead cockroach on my floor and spider in my bed. At first glance, the room seems clean but once you really start looking around, it was filthy. Smelled very musty, borderline like smoke. I'd highly recommend spending a little more money on a higher rated hotel.
I was unable to complete the check-in process due to my concerns regarding the overall condition and safety of the hotel. This place resembled more of a run-down Motel 6. The establishment appeared to be in a state of disrepair, and the cleanliness standards were subpar, leaving me with a deeply unsettling impression.||Initially, I joined the check-in line, but I decided to step outside and explore the property. Upon returning, I continued to wait but ultimately concluded that I could not, in good conscience, stay at this location, given the perceived level of discomfort and concern for my safety. The place is in poor condition and feels unsafe.||I have a history of positive experiences with Wyndham hotels and, as such, felt confident in making this reservation. However, the conditions I encountered at this particular establishment were far from what I expected and were, quite frankly, unacceptable.||In light of this, I promptly contacted the hotel and the third-party booking site in the hope of obtaining a refund for my reservation. They informed me that they would need to reach out to the hotel directly to inquire about the possibility of a refund. They made several attempts to contact the hotel, investing a total of 45 minutes, before receiving a response. The individual on the other end conveyed that the hotel's manager would not be available until 9 a.m. tomorrow, and only the manager possesses the authority to approve a refund.||Days later I was informed that no refund would be given even though this place does not meet standards and was beyond unacceptable.
I had stayed here one year ago and had a good experience. This year I had an even better experience. The staff was extremely helpful and my room was great. I’m a senior woman traveling solo.
This hotel located in bad neighborhood. I almost got break in after two hours check in ( at 3:00pm) in broad daylight. The font desk told me they have camera and security walking at night. But after incidents I also found out that their camera not function for along time(they lie). If you wamt to have nice vacation and stess free, don't check in this hotel.
The rooms at this hotel are not fancy but they are clean and very functional. What made the difference in our stay was the customer service at the front desk! Priscilla, who checked us in, was amazing! She was cheerful, knowledgeable and very helpful with our needs. She gave us airport shuttle info, restaurant info and suggestions and said "if there is anything you need please feel free to ask". Folks like this deserve kudos because they are hard to find nowdays! An attitude like that makes everything better! Thanks for a good stay and great customer (with a smile) service!
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