Wyckoff Pediatric Care Center Info
Amenities
Accessibility
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Wheelchair accessible entrance
Best WLM Reviews
Prolonged service just to see a doctor, to be waiting hours on end, whenever you call: nobody picks up!! Trying to get a closer appointment is ridiculous and the Big black desk lady in the front always have a damn attitude for no reason knowing everyone who goes to this clinic comes from different areas in Brooklyn. Just to try to speak to the patient advocate to get information is ridiculous because they never pick up the damn phone! I'm changing my children's doctor and hospital services to Maimonides: WAY BETTER SERVICES AND ACCOMMODATION FOR ALL PATIENTS.
I see now why this place has 2 stars. It’s my first time rating this place. I should rated it before because there is not doubt this place is a mess. I Take my son to this place because he was born there and the process to make an appointment is terrible and take a very long time. How can be possible that they never pick the phone up when people call? Front desk staffs are terrible. They don’t know anything on how to treat patients. Very rude and unprofessional which I think doesn’t send a good message about Wyckoff. I have to wait two months to make an appointment because it is full already. It’s outrageous and exaggerated that people have to wait for such a long time to see a Dr. You should do better because you are a health organization where people go to seek medical care. Be more efficient and professional.
If I can give them NO stars I would be more than glad to because this clinic is the worst for everything! They take forever to see you and on top of that they take months to give you an appointment with your child’s doctor then they recommend for you to do a walk in but you won’t be able to see your child’s doctor it would have to be the walk in doctor i will be changing my kids doctor so I won’t be dealing with this kind of nonsense when my child needs to see a doctor I get better service elsewhere
I have been coming to this place for 12 years 2day I was faced with the rudest front desk lady/boy ..I was early for my appointment & from the get go she was like oh you have a appointment but this is not the time you early so I try to explain 2 her why I’m early let me tell you who ever is hiring at this place screen them ppl & teach them how to speak to customers!! This place use to be good now they running a circus ????
This has got to be one of the worst places to see a provider. They are constantly overbooked and treat humans like we don't matter not to mention our babies. The Staff lacks empathy and professionalism. They lack efficiency and do not care enough to upgrade their procedures on how to intake and properly organize scheduling for parents.
Worst place to take your child, they Never pick up the phone and at time even hang up while the phone is ringing. To get an appointment when needed is practically impossible.
Edit: I gave this clinic another chance, because it was closer and I just need routine care for my child. The wait wasn’t too bad, but the care was definitely an upgrade, from my previous visits with my child. They were very accommodating and attentive to my needs for my child and provided the service that I expect from all clinics and hospital. The receptionist were friendly and sweet. They kept my child engaged in convo as they made the next appointments(my child really hate clinics and get quite anxious)The Doctor my child seen was very attentive and thorough throughout the visit. He made my child feel comfortable and made it easy for my child to speak to him(Dr. Cho) So shoutout to the upgrade in service, and thank God they have new receptionist. The receptionist we saw was an African American male of a Stocky stature. Very sweet and professional.
The wait is ridiculous, the receptionists are beyond rude and unprofessional, hard to get an appointment at a reasonable date, no matter the urgency. This place is the absolute worst. There was an older dark skinned Spanish speaking lady with a very short haircut( like a man’s cut) at the reception desk that was the rudest person I have ever come in contact with. I thought she was having a bad day until 2 visits after I knew it was her character to be that uncaring and rude. Why would you have someone like that as a receptionist. Will never go back there with my child.
Now I see why this place has 2 star nurse lack professionalism no greeting and super rude telling my 2 year old to walk barefooted to get weighed than can't interact with babies she is in the wrong work place please check your staff this is a children place.
Quick Facts About Wyckoff Pediatric Care Center
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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