Wrong! Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Melda Gardner is very smart! She’s also very understanding! I’ve always enjoyed talking with her, as I think she’s very interesting, and I see her art is very nice she’s more than fair, I think she has a caring way, she doesn’t ever not call or take care of us her paitients ! She really does care!
Never return calls or voicemails. They start you on all kids of meds, then never respond to refill requests by the pharmacy or the patient. I was put on Wellbutrin then forced to stop cold turkey after being on it for 3+ months because they would not respond to any of my calls or voicemails. I went through horrible withdrawals.
They also had me do unnecessary labs, then refused to fill out a Letter of Medical Necessity so my insurance would cover the labs. I’m out $400+ and in a worse mental health state than when I started coming here. Avoid this place!
My Doctor referred me to this place but after reading some of the reviews about the office staff. I am a bit worried I to will be ignored when needing meds appointments or just to ask a question sense the staff does not return calls or fill meds. The Doctors have good reviews.
I have a really great provider; Dr Melissa Andrade is absolutely wonderful and listens to every bit of information I provide her with and deliberates carefully on what can help. However the problem is the Holloway group. Ever since merging her private practice with them, it’s been nothing but inconsistency. They’ll cancel appointments randomly or won’t even answer the phone. I left a voicemail 2 weeks before my appointment and it never got answered. Horrible communication
This office does not care about you as an individual. Multiple calls and messages left and no return call. I'm done. All the billing errors, charging you for co-pays you've already made, rude office staff and no apologies or respect. How sad for a mental health office. Going elsewhere for an office and staff that has your interest at heart. They aren't what mental health should be. Go elsewhere. So sad. They do not care, that's very obvious.
Mel Garner at the Holloway Group is incredible. Not only has she taken great care of my mental health, but also she is lovely to speak with at every appointment, feels like family. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality care. I highly recommend becoming her patient!
This company is called the hollow way group. They give poor service my mom has been calling and the person upfront don’t answer any calls or calls back, Eva used to be a receptionist here and she was really good! It’s not the same anymore. So if you like to get ignored this is the place to go..
I've been coming here for over 2 years and it's been an excellent experience. Yes they get busy and yes sometimes they can't call back, it happens when you're in the middle of a pandemic. Dr. Garner has been amazing the entire time I've been going to her, even with her doing telemedicine. I would and have recommended them to my friends and family.
Quick Facts About Wrong!
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 04:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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