Wooster Street Pizza Cromwell Info
Amenities
Service options
-
Delivery
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Comfort food
-
Quick bite
Dining options
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Groups
Payments
-
Credit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
Pizza with extra Roaches
On July 18, 2024, at approximately 3:00 PM, my wife, our 10-month-old granddaughter, and I visited Wooster Pizza located at 77 Berlin Rd, Suite 6, Cromwell, CT 06416. We chose to dine at a table near the back of the establishment, which featured a Barbie display inside the table. We ordered a medium Philly cheese pizza with red sauce and waited for our meal.
When our pizza arrived, it was served hot on a pizza pan placed on a separate pizza stand. After consuming a couple of slices, I reached for a third slice, took a bite, and then noticed a large bug crawling from the underside of the pizza pan toward the top of the pizza. I instinctively flicked the bug off the pan, and it fell onto the table before crawling out of sight underneath the table.
Alarmed, I stood up and loudly stated, "There was a bug on the pizza pan." I attempted to locate the bug for identification but was unsuccessful. I then examined the pizza pan more closely, specifically the underside where it sat on the stand, and discovered two more bugs, which I identified as baby roaches.
I immediately stood up again and informed the waitress, who identified herself as the owner, by stating, "There are roaches coming out of the pizza pan stand." The owner responded, "Yes, we have been trying to get rid of them for a long time."
Disturbed by this revelation, my family and I promptly left the establishment. I vomited directly in front of the pizza shop, and at approximately 3:45 PM, I contacted the Cromwell Health Department to report the incident. I spoke with a gentleman named Sal, who assured me that he would follow up on this report.
Upon returning home, my wife began experiencing symptoms of nausea and regurgitation, which persisted for about an hour. I experienced similar symptoms.
Thank you,
Recently ordered from here while passing through. We had a calzone that I have to say may be the best calzone I’ve ever had. Chocolate mousse cake was very good also.
Great pizza shop! Grabbed a quick meal for family on road trip. Was easy to have individual pizzas for everyone. It is in a convenient location to our hotel across the street.
Service was great! Staff was busy yet attentive. Looks like a popular place based on the door traffic for pickups while waiting for our order. Pizza was great, and chef;s salad was well put together and fresh.
The restaurant has nice road/collector car decor. The tables in at least one section of the restaurant has interior car/train scenes. Really neat!
Great decor. Fast service. Not that inexpensive. So, I was on a long road trip. I stopped in this plaza. I think the pizza place was the only food joint in there.
I liked their combo menus. They had quite a few combos with a mix and match of salad, number of pizza slice and drink. Strangely, they also had huge portions of Backlava sitting on a tray by the cashier. I ordered one as well. It was filling enough.
The pizza was hot and had the right amount of cheese and flavor. The male restroom was clean and well lit. The Corvette pieces and road based interior was really interesting
Delivery | Dinner | $10–20
Today, I went to pick up an order on behalf of a customer. When I arrived I was told the order would be ready between 1-2 min., no big deal. It's now 12minutes into my arrival time my customer is inquiring about their order so I asked the employee what's the status of the order? I was told it's almost ready yet again. At this point time is ticking and I understand some things are out of our control things get delayed but it becomes a problem when I'm being told the order will be ready shortly next thing you know is 12-15 min into this wait time. Push comes to shove they call out my customers name so I approach the counter to get the order by then I'm frustrated but I proceed to pick up the order and exit the restaurant. As I get to the exit I hear an employee say an insulting word in Spanish, now me being bilingual I clearly understand what was just said and I know it was directed at me because there was no one else around. So as I turn around to confront the employee who apparently happens to be the owner of establishment, so I was told. Now let it be clear as I proceeded to exit the restaurant before a verbal argument erupted between the owner and I. I never said anything insulting or demeaning to this individual, she only saw how flustered I became after waiting longer than the expected wait time yet that gave her no right to insult me and take it that far. It became apparent to this owner that I spoke and understood Spanish by her facial expression and instead of taking accountability for her actions she proceeded to continue to insult me, better yet she stands there and admits to what she just said then proceeds to give me a lecture on the actual meaning of the insult. At this point a verbal argument erupts she proceeds to continue to insult me better yet her employee charms in with her insults yet no one is taking accountability. This all began by her insulting me for no good reason only because she felt like doing so. It sickens me to think that if this is the way they behave with me when I was simply trying to do my job I can only imagine what they do to their customers. As an owner you should be setting an example instead you choose violence and verbal insults. This place is a disgrace.
Rest assure I have reported this incident to Uber and DoorDash. I also plan on reporting this behavior to the better business bureau. This sort of behavior is a violation to the Community no one should be subjected to this treatment in any type of establishment. You all need to be held accountable.
In response your answer, of course you will make me look like the villain so you can remain with an innocent image. I WAS INFACT TOLD IT WOULD BE A 2min wait time otherwise I would have left. Yes, I was calm up to the point I was flustered and even if that is the case that doesn't give you the right to be disrespectful or call someone out their name for no good reason. So you claim I was rude to remain looking like the innocent restaurant owner. You are disrespectful and from the reviews it looks like this is not the first time this has happened. Your response clearly speaks for itself! Learn to handle situations in a better light clearly this was very disturbing and distasteful. ✌️
Could not get into the Berlin Fair, so instead went to dinner at the Wooster Street Pizza restaurant in Cromwell. Had a blast!!! Waitress was super nice!
Good pizza and good Cobb salad! Fast and fresh food here!
Years ago I had a Peanut butter Pizza! Tried it on a lark and it was SO GOOD! Well they still have it and it's still Awesome. When I remarked to the cashier that I was surprised that it was still available and she replied it was one of the most popular. Seriously.
Quick Facts About Wooster Street Pizza Cromwell
Today
Opening Hours
| Monday | 11:00 AM - 09:00 PM |
|---|---|
| Tuesday | 11:00 AM - 09:00 PM |
| Wednesday | 11:00 AM - 09:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 09:00 PM |
How to go there