WoodSpring Suites Tulsa Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
For the most part they were ok. Be prepared to buy your own EVERYTHING. They nickle and dime you. You have to take your own trash out, you have to pay 10 dollars a week to get fresh towels and they’re the thinnest towels ever. The night people are the WORST. I asked a man there at night if I had mail, he hurried up and said no and slammed the partition in my face. It is unbelievably unprofessional and disgusting. They take advantage of people going through hard times and that’s not right. Taylor is nice enough though. The night people live there and they act like it’s an act of congress to do their damn job. It’s ghetto, dirty and nasty. The staff at night is mostly rude and disrespectful.
Tina is awesome. Her customer service skills are the best. I have had a few glitches getting checked in on my end. She has been wonderful helping me through. This hotel is fine for a 2 ⭐ hotel.
Arrived to hotel and did not have a good feeling. We went in and knew immediately we were not going to stay there. I cancelled our reservations online and changed hotels immediately. Did not feel safe, smelled like weed inside in the hotel.
Absolutely unacceptable experience while staying here. Experienced racism and aggression from staff before we left for good, was locked out of my room several times during my stay, filthy rooms, gnats and roaches, and much more. Super ghetto and i wished i had read the reviews before I decided on this place. Don’t waste your money!!! go somewhere else.
Stay here for two nights I got charged way overpriced and on the last day that I was supposed to check out I woke up to my driver's side front windshield window broken out in my truck out in the parking lot they didn't do anything about it so I proceeded to fix it myself three other trucks got broken into as well and they do nothing about it so I went to the other one and broken arrow and that I have a whole other
Please don't waste your money.
I am going to give a very detailed broken down review for those who need it.
Location: first of all the location had seemed okay. Very convenient, right off the interstate and by a sonic for food however.. the crowd of people that liked to hangout around the hotel did not feel safe. We were told to park our car on the side of the building to make sure it didnt get broken into. Its located in a more industrial part of Tulsa so of course the view wasn't very pretty in my opinion.
Service: i think the woman who worked at the front desk was so sweet. She felt really bad about our room and the condition it was in. She also felt bas that a manager wasn't available till Monday. She wanted to help us best she could and it was not her fault.
Rooms: Our room was AWFUL! we walked in and first of all the elevator looked like it had water damage. We were supposed to stay on the second floor and when we walked up it smelled instant of body odor, pet pee, smoke and even worse Marijuana. Not just a little bit of it either, it was A LOT. Then we walked into our hotel room. We paid money to have a nice bed. No, Instead it was one of those foldable futon type beds and it was only a full size matress. Then the air conditioner unit in the window had old pizza rolls in it, the bathtub had dirt in it, our window screen was broken, our fridge had black mold on it, mirrors were dirty, floor was dirty, stove had old food in the burner and the air in our room smelled extreamly musty. It felt sharp to breath. We stayed in our room no more than 10 minutes.
We payed for a lot of money to have a nice stay. Part of it was our fault, we didnt look at reviews or pictures before we went. I wish we had because that's money we don't get back. Please don't waste your time here. Spend the money if you can and get a nice hotel or stay in a different town closer to Tulsa.
I WOULD PUT ZERO STARS IF I COULD!!!! This place is literally the worst hotel I ever stayed at. For one we were locked out our room daily even after keeping key cards safe from digital devices. The place had gnats all over the kitchen daily they do not provide any type of room service to clean even after u pay your full weeks rent ahead of time. They even have a racist lil midget lady who works the front desk in the evening she can’t count and she has no idea what customer service is she is a very crazy person who told me to call the cops if I wanted to get my key activated to reenter my own room where my dog was locked inside. She claimed she did this because we are black. she was an alien, idk what race. her teeth was missing it was so scary. then they finally decided to unlock my room 2 hours later and throw me out after I was already paid for that night PLEASE DONT SUPPORT THIS DISRESPECTFUL DISGUSTING BUSINESS .
Problems-
WIfi paid for premier wifi-completely unusable. Called the service number 6 times. Gave up and used a hot spot.
Rooms- The room was not clean when moving in-feet were turning black ,swept under the desk,air conditioning and bed and got piles and piles of dirt. One burner worked on the stove. Toliet had multiple issues with flushing, Found a huge roach on the last day.
Washer/Dryers- 1. You can not select hot water or high heat even though they are paid for . Only 2 dryers work the others you dry your things for 2 hours around still are damp. This issue was not resolved.
Elevator- seems a bit scary as it shakes when in use
Service- Housekeeping is offered on the webpage but was told they are too short staffed to actually offer it for long term stays.
Front Desk: One of the staff members is always rude and seems annoyed to do her job. More often than not staff was not at the desk and more than 3 or 4 people would be waiting for 15 or minutes Calling the phone was sometimes useless as nobody would pick up.
Guests are often noisy at night but there is no front desk to call and complain.
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