WoodSpring Suites Las Colinas - Northwest Dallas Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
I have recently moved to the Dallas area and have been staying in different motels for the last month and have had horrible experiences with rude staff, uncleaned rooms, bugs, homeless people begging for change every time you step outside, hidden fees while booking online... none of that is the case here. Immediately, I noticed a difference with the front desk staff being very friendly and accommodating. The rooms are very clean, nice, and comfortable, not to mention affordable. I've been to 6 different weekly motels in the Dallas area, and this is by far the best one in the price range with no hidden fees. I would definitely recommend WoodSpring Suites Las Conlinas to anyone traveling through.
They say you will be able to check in anytime at night… that was my reason for booking this hotel.
Get here at 6:30 am off of a red eye flight for them to tell me to wait until 9 am for someone to come work the desk.
The lady they tell you to call to check in , will tell you that you can’t check in.
Trashy beat up cars in the parking lot.
Loud kids running everywhere.
This is a weekly , monthly hotel …. So it’s going to have that crowd come with it.
Worse experience ever.. the most unfriendly staff. Hallways smell awful. The first place I stayed at, they don't provide room service unless you're staying here for more than 14 days. I had to buy my on towel because hotel ???? rooms and regulations you have to pay for it ???? ???? ???? . Don't waste your money like I did. It's not worth it.
My body itches. It's definitely ???? a bed bugs ????
Not recommended. The staff was very nice but unfortunately my experience wasn't great. The pictures online at the time of booking looked nice but the hotel was pretty dirty... to the point that I didn't want to sit in the lobby chairs. My take is they are probably understaffed and need more people to own their first impressions and cleaning. My first room had a sticky floor, sticky desk, and sticky door handles with visible food residue throughout. The front desk was great and got me a new room which was much better. In the morning, the complimentary coffee (available at 6:00a according to their sign) had no cups in the area which caused more disappointment. The sidewalk to my car as I was leaving had dog droppings that I had to avoid. I got the hotel because of the location but I should have done more research. This might be a great option for someone looking for a cheap medium-term stay on a budget but I wouldn't recommend it for business travel.
Saturday morning 1/27/2024 2:21 am
I had a late check in at this location. After I showed and got ready to sleep I find that there is no blanket on the bed only a sheet, I try to use the room phone but it doesn’t work, so I go to the front desk and have to use the front desk phone to ask management about extra blankets. The guy says that there are no clean blankets and there will be clean linens later after housekeeping arrives, I explained that there is no blanket only a sheet, he says that there is nothing that he can do, I asks him what am I supposed to do, I’m cold and want to sleep, he hang the phone up on me, I call back but to no avail. First time at this location and I’m highly dissatisfied with the way the front desk management handled this. Better guest accommodations are required here and better guest services.
I was shocked to find out this is a Choice Brand hotel, the African guy that works the front desk is absolutely insane, rude and unprofessional. He yells at guests, tells guests to pay their bills, and threatens that he is going to turn off the water and electricity in the room. That tells you what kind of hotel I’m glad I checked out of.
He is handling this hotel as a project hotel, and the other guests here bring this hotel down which you add the cheap furniture, the decor, the cleaning services only twice a month (laundry too… where you will feel like your in jail waiting to get clean jumpsuits) seriously!
Keys never work, poop is everywhere, trash everywhere, I hope the owners and management company reconsider their decision on hiring the team he has in place besides the ladies who work the office.
By far the worst hotel besides location.
We came for the eclipse, April 2024. The hotel felt safe, but has a serious roach problem and needs better cleaning. Weird smells, loud dogs, and an iffy elevator make for a non-repeatable location.
We checked into the hotel Feb 07, 2024. We walked in the room read a note on the door saying they will be spraying all room for PEST CONTROL. I walked down to the front desk. The night manager was at the desk. I asked him why he didn't notify us about the pest control issue. It seem like he intentionally held this information from me. He got very agitated when I asked him for his name. So he said call him NIGHT MANAGER. So I asked him again and he got very aggressive and slammed the gate down. He almost close the pulldown gate on my finger.I went back to my room and packed up.
I refuse to stay in a place like this so I left immediately. NIGHT MANAGER needs to learn Costumer SERVICES skill. I see why he works at night. He needs to be retrained. I could have worked pass the pest spraying, but he had a piss poor attitude. ADVICE ALL TO STAY AWAY FROM THIS PLACE. I wish I could give this place a NEGATIVE 4????????.
Update......
I spoke with the Day manager. She was very professional. She addressed my concerns. She should be the measuring stick.
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