WoodSpring Suites Harrisburg Linglestown Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
First impression, the room smelled like a cleaning agent trying to cover up bad odors. The room appeared clean but when going to bed the sheets appeared used and stained.
The bed was uncomfortable and the blankets were thin. We were freezing all night. The pillows are super cheap and we woke up to the bright sun because although there are blinds, there are no curtains to block the light. There are absolutely no common amenities (coffee pot, hair dryer, ect) not a big deal for me but might be for most.
The staff were very friendly at first, however, I had a very rude experience with the female manager.
We only stayed for two nights and brought our dog. The night before check out I asked for a late check out (3pm). The guy was very nice and said no problem I'll make a note of it. So the day of check out, I receive a missed call and because I was in church did not answer. I call back and the woman said, you were supposed to check out and that she called the police. I said for why would you call the police and then advised that the guy at the front desk put a note in for a late check out. She then said well I don't see a note but everything is fine. She then said to return by 3pm.
I get to the hotel, take my items and go to return the key. The guy from the night before was at the desk. I explained to him what happened and he couldn't seem to believe it. He said he did put a note and even told her the morning of.
I honestly don't think that woman should ever work customer service. The other gentleman was very accommodating and kind.
I am not super picky since I didn't stay there long but the rudeness and calling the police was over the top.
Do not stay here....
Bed bugs and roaches!!!! Not very clean. Super unfriendly. The manager Eileen has one of the worst customer service.and she is rude!! She lies right to your face. Will tell you one thing and then change her mind later. We were forced to leave even though we were paid in full. They will find any reason to get you to leave! So they can re rent the room out for twice the price She has her workers go into the room with out prior notice saying they wanna “check” for bugs but really look for any reason to get you to leave. Don’t recommend if you need a long term stay they don’t care about the people only the money!!!
What a great place for extended stays! Very clean! No bugs! Full Size refrigerator, stove, and microwave. Fantastic pricing. Just call the front desk directly. And ask to speak to the manager. What a lovely Woman she is, and very professional and knowledgeable of all aspects of managing WoodSpring Suites in Harrisburg Linglestown PA.... Happy Holidays to all staff and to everyone here and around the world!!!!!
room had piss in the bed, and on the floor when we checked in. there was black mold in the bathroom. one of the other tenets fired a pistol into the wall next to my head and the staff never even checked on me or apologized etc. i scheduled the room to be cleaned several times and it never happened. then i was warned that having a pizza box could get me kicked out for "excessive trash"... the trash bin wasnt even half full. there was "fluids" of some sort in the hall and elevator every single day.
This is one of the best wood springs we've stayed in. We've stayed in allot. It seems to be fairly new. All the clothing/Tv/ eating/desk area is change from others. The staff was very good. Brandon, Alex, and Julia.
DO NOT LET THE CLEAN INTERIOR FOOL YOU. We were very concerned about staying here after reading reviews (didn’t think to check until after it was already booked). We checked the ENTIRE room for any sign of bugs upon entering and it seemed extremely clean. However, about three days into our trip there were bugs infesting the room. we found multiple cockroaches and flies. They do not provide anything for you, and even if you have a family of 4, anything more than 2 towels and 2 washcloths come “at a fee”. There is no blow dryer, iron, ironing board, or coffee pot. The bathtub does not drain. Apparently daily linen exchange is also a fee, so maybe they want you to use the same towels everyday for your entire stay. They will not come in and clean the room, unless it’s been 2 weeks. They’ll only come in more often for a fee. The staff was kind when you can find them, but when told about the bug issue they weren’t even shocked. They gave us a refund for just one night, and gave us a spare room in case we wanted it, which was just as bad. worst hotel i’ve ever stayed at.
DO NOT STAY HERE!!!!!
Upon arrival if it is past a certain time we arrive around 1030-11pm you have to use the phone in the lobby area to call to be checked in we have never had this in any other hotel. When calling the person said someone will be right down. Had to wait at least another 10 mins to be checked in. We stayed on the 3rd floor (313) getting into the elevator it was hot and smelled horrible like cat piss! We get to put floor the smell in the hallway smelled like cat litter and cat piss! We get into our room and is clean but upon checking for everything you would normally get in a hotel was not in the room hair dryer, iron, tissues, only a handful of towels. You have to call the for them to bring ANYTHING to the room. The lady was kinda of rude when I called the next morning to get us more towels, toilet paper, hair dryer and a few other things she sounded like she didn’t even want to bring it! My niece was using the bathroom and said she saw a bug in there it was oval shaped we just blew her off thinking it was some type of bug from outside (we where so wrong) Saturday morning there was people outside of our room in the hallway being VERY LOUD around 530-6am we could hear everything!! Saturday we left and spent the day at Hershey park. Got back kinda of late turned the lights on and a COCKROACH WAS CRAWLING ON THE COUNTER TOP BY THE SINK. I Immediately called down to the front desk. The young man who answered was GREAT. He told he he would make a note of it and let the manger know! And I would get half off my stay (not sure if I will or not)
We found this hotel just for a place to stop for the night, it was after check in time but was quickly accommodated and shown to our room. We booked online, which was straight forward and had no issues. The room was excellent! Very clean and have such a homey feel to them with a huge kitchenette and refrigerator. Adam was phenomenal when we were checking out and made sure it was super smooth and answered all our questions before leaving! Will stay here again if we are in the area.
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