WoodSpring Suites Greenville Simpsonville Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
I rented a room for the week after the storm took everything and I just wanted some rest. Night #1 @ 1230 the fire alarm goes off for an hour, the strange part was no fire truck showed up and I was the only one to actually evacuate the building. Night #2 people in the parking lot all night keeping me up. Night #3 it is currently 11 and a dog has been left in a room barking non stop for the last 2 hours. I was worried maybe he was a medical dog and tried to call the front desk, no answer. Went to the lobby, no one there except a person trying and failing to check in because there is no staff in sight. I recently lost my house and just wanted some r&r and so far I have been sleep deprived every night. I don't blame the dog, I blame the shitty owners who left the dog and pray nothing is wrong because there is no one here to check. I have 4 more nights booked but feel I will be checking out tomorrow and calling corporate. I will not return.
Everybody is spectacular Jasmine,Darrell, and Kat have went above and beyond for me. They are kind, respectful and their hospitality is amazing. Thank you for a great experience I will be staying for a very long time! I’ve never had a problem with them or the buildings cleanliness.
If I could give it less than one star I would. I booked the room through Expedia. I tried to check in an hour early and they told me to come back at 3:00 p.m.. I reserved a room with a king size bed and the couch that had a kitchenette. I was told that despite reserving the room they would have to give me another one that was just as big. That was a lie. A queen bed, no couch or kitchen. Just a microwave and table.
I immediately went back downstairs and asked for a refund. I was told not a problem, she would put that threw and for me to have a nice day. When I asked for a receipt she said I did not purchase anything and that it would take 7 to 10 days for the money to be returned to my card. I quickly told her not with cash app. As soon as the refund is sent it will post with 20 min. After an hour of back and forth she finally put my refund through cash app had it back on my card within 3 minutes.
Would like to give 0 stars. Had issues with previous hotel. Called them from the hotel I was leaving. Was told they had a room. Paid for the room over the phone. Got an Uber to that place. Got there, no one was there at the front desk. Used the phone on the wall. Waited and waited and waited till someone answered. Then we are told over the wall phone they have nothing for us. Are you kidding me?!? Sigh...so we start calling for another hotel and now another Uber. Marriott had a room. And it was amazing.
I don't even know where to begin with this place. First off, they are a "non-smoking" hotel yet reeks of weed . Every floor has a weird smell. Roaches. Roaches everywhere!! There is a definite Roaches infestation in this hotel. I complained multiple times and was told they are spraying these certain days and never showed up. The room was never cleaned when we arrived. Had to clean that place from top to bottom, and floors were super sticky and clothes left behind. When you need something fixed, it doesn't get fixed. People are very loud in this hotel. The only good thing about this place is the friendliness of staff. This is definitely a place that you wanna stay at only temporarily. If you find another place, I would recommend that.
My husband and I had been living here since May paying on time with no problem. Due to a work injury my pay stopped in June until my short term disability kicks in and my husband found himself between jobs. Certain staff has been working with us and last week my husband only had a 3 day check and gave them all he had minus $20 because he needed gas for work. My husband was told by management that the owner was not willing to continue to work with us! Was told to try and pay at least one night by the weekend which we did yesterday and this morning we were put out! That’s all the money we could come up with until he gets paid Wednesday night! All the refrigerated food we did have we had to leave behind because we have no where to keep it! I said all this to say I understand you have a business to run and I get that but it seems to me you would rather have drug users, drug dealers etc in your hotel! Some can’t always help the situation that come their way and sometimes grace is needed to be shown. I wish your business the best and I pray you or any of your staff is never faced with homelessness while in between jobs or injured waiting on payment from a job! Big Shout out to Jamie her heart is pure gold and she will continue to blessed in everything she does!
If I could give this place zero stars, I would. Worst place i’ve ever stayed in my life. Management is horrible and more worried about smoke breaks than actually helping the people that live here. They find ways to charge you just because, including for linen. The bathroom handle is broke and there isn’t even a way to keep the door closed. Did I mention they never have any linen available? On top of that, the manager, Amina, is a bold faced liar who is willing to withhold funds because she, and I quote, “Doesn’t like your attitude.” She blatantly lies about not having conversations that she has DEFINITELY had, and is overall a horrible manager on a powertrip, looking for recognition she will never find it. The beds are horrible, and the roaches and bugs are absolutely disgusting. The fridge barely works and the entire place reeks. The wifi is horrible. The showers have burn marks and haven’t been cleaned, and neither have the floors. Please, if you love yourself and your family, do not EVER come here. I’m not sure why they haven’t been shut down yet, it’s health codes and violations everywhere.
Front Desk girl had an amazing attitude when we went to check in,! I loved the vibes as soon as you enter, Darell was also a very good sport!! He had amazing customer service!! Recommend 100%
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