WoodSpring Suites Chattanooga Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
The weekly rate was very affordable, and the full fridge and freezer were very convenient to have on hand. However, there were many bugs in my room over the course of my two week stay. The day I checked in there were nearly half a dozen, and every day I came home from work there was usually one or two waiting for me that I had to kill.
This place is an absolute nightmare and I would not recommend it to anyone. They love to kick people out and are very rude. I stayed there too long and in the end they will place you on the streets with our any cafe about your well being. They are crooks and liars. Even if you're doing everything right they will find something wrong. The management is pathetic there. They are not helpful in anyway. They just want to charge you a fortune for terrible service, this is s half star hotel.
Well my experience here is not pleasant they have alot of bugs no amenities kids be up all night wifi is terrible here and the attended isn't so pleasant neither
Lance and all staff are great!!! Room was extremely clean and the housekeepers really try to keep hotel clean.
The service here needs improvement. There has been occasions we're unable to have access (in/out) to all four doors. Management would be aware and choose to fix the broken door at a very slow rate. And what make matters worse by not putting up a sign saying/warning others the door is not fixed. However, there's sign posted throughout the building at one point about placing a rock to prop the door open, front desk watching the camera and possibly be fined by doing so. This is Not an Example of Great customer service! To know you don't have full access to the building.
Front desk temporarily closed during hours of operation some of time without "will be back" posted noted.
The card reader doesn't work on the new vending machine. Most snacks inside are bite size but affordable!
Positive Note
Cleaning crew is good! Clean floors, rooms, laundry room, lobby and trash cans are pulled almost everyday.
Woodsprings on Lee Highway is best extended stay on this end.
Update: back door still doesn't work
Reasonable and clean accommodations for a 4-day business trip. Nothing over the top, but I had everything I needed for a comfortable stay. Perfect options, washer and dryers, fridge, micro and stove top. Even though like most I didn't use the stove top but it was nice to have a fridge for my left overs and a microwave to warm it up the next day.
Very nice!! BUT if you plan on eating breakfast, prepare to be stalked and hounded cause they don't believe anyone thats there eating actually stays there!! Its crazy! Especially this one lady, and you will kno who I'm tlkn bout when u are there
The rooms are clean and have everything they are supposed to and if not staff is quick to give you what you may need. No bugs. The hallways are a little bit nasty and they need to change the water on each floor instead of using the same nasty black water for the but besides that they do a good job of keeping the hotel clean and the stairwell clean.
They could leave the air conditioner in the hallway on because it gets very very hot but all together this is a good hotel to stay at.
The staff is overall very good. Nancy is very helpful and straightforward. Jay is very friendly and quick to answer any question I do feel like he's a bit nitpicky at times but overall he's good. Lance is a good worker and is nice. The employee that really is made of impression on me is Aaron the night security guard that works during the week. He goes above and beyond expectations for his job in my opinion. He even often is seen working on weekends. He's always quick to answer calls and fix whatever problem there might be. He has even walked me in from the parking lot when it's dark and helped carry groceries.
I would definitely recommend this place.
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