WoodSpring Suites Allentown Info
Amenities
Crowd
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LGBTQ+ friendly
Other
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Free parking
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Free Wi-Fi
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Air-conditioned
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Wi-Fi
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Star rating
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Check-out time
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Check-in time
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LGBTQ+ friendly
Amenities
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Free Wi-Fi
Best WLM Reviews
It is a little difficult to get there. from the highway. What was really interesting is that there is a Dunkin fairly close, but it takes a few minutes of driving to get there.
I was impressed with almost everything about the room. It was comfortable and had a large amount of space compared to your average hotel room. It included a large refrigerator and a number of other conveniences.
One important thing to me when I stay at a hotel is the comfort of the bed. In this case, I have mixed feelings. as the bed was fairly comfortable to lie on, but the mattress was not secured. So if you pushed against it, it was likely to slide a foot or more off the supporting material.
The only reason this is getting 2 stars is because our room was clean. No bugs, no grime, so that is bearable. Other than that, checking in was a 10 minute process. It felt like I was going through customs. They needed my ID to make a copy of, and my guests ID, and I had to initial 5x and sign 2x. Literally took 10 minutes to check in.
Hallway felt like a sauna.... I should have turned around then. Got absolutely no sleep because of either the child, elephant, or pet in the room above me. Still unsure what it was THE WALLS/FLOORS WERE PAPER THIN!!!!!!! I called down to the front desk twice to complain that the noise was going on for over an hour. They did nothing and it continued all night.
To top it off, the room had a very harsh smell of some type of "perfume" that was blowing out of the air conditioner, probably to mask the smell of smoke. It was so overpowering that we had to open the window, and at 4 am woke up to a girl screaming on the phone using profanity about how her baby daddy cheated on her. In the morning, waking up with a pounding headache from no sleep, I showered and come to find out there was no hair dryer in the room, so I had to go all the way to the front desk with a sopping wet head.
Absolutely unreal. I would have been better off sleeping in my car!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Everything about this place is amazing!..I've stayed here a few times for period of times and it never disappoints...The floors throughout the hall are always shiny and clean...Each time I come in the doors, walk down the halls as far as you can see it is sparkling clean....I really don't know their method but, I really appreciate it all of the team that make our stay pleasant and enjoyable.
The location is perfect to wherever you want to go, all kinds shopping, and right off the interstate, stores banks, gas stations and so much more, are minutes away, yet secluded from everything and quiet...with great views...For the cost to stay here is surprising affordable.
What more can I say? A lot!...
Your own full size refrigerator and stove top....Family friendly and no real noise to deal with...I am very impressed with Woodsprings Allentown and I will come back over and over again when I can....
We stayed at this Woodsprings Hotel and had a very good experience here. The rooms and beds were very clean, very comfortable and welcoming. The staff was incredibly friendly and helpful to us. I highly recommend staying here for anyone looking for a clean, and friendly place to stay.
Management is a mess at Woodspring Suites Allentown and no amount of training can improve anything from top to the bottom.
I checked in on 8/21/24 till 9/9/24 which was clearly mentioned on the “Registration Card”.
1) On my checking out on 8/8/24 after 19 nights stay I was charged extra $152.71 without any reasons and several excuses were made like the phone system is bad and broken, staff is new and it took almost 3 weeks of several attempts before I got that refunded on 8/27/24.
2) On my current checking in on 8/21/24, I was additionally charged incorrectly for $148.34 beside my $370.99 charge for the week. The reason given by manager Mayra was that the machine is very sensitive and sometimes does this. Of course not poor system but poor management and inconvenience for the customer.
2) Manny charged me for the week and I told him that I will not be coming to hotel on Sep 3 and 4 and will be here on Sep 5th evening. Manny told me to call on Sep 4th which I did and the message went to the answering system. Knowing the poor management I emailed the manager Mayra Fernandez that I will pay on Sep 5 after 4 PM.
3) The door card did not work on the rooms and I went to the front desk where Manny who seems to be on high said that I had checked out on Sep 4 myself. I told him that he must be confused since I was working at my job for 48 hours. He kept on saying that we have closed the folio since you have removed all the items from the room.
4) The following were missing items when I returned on 9/4/24 1600:
Olive oil, oat meal, eggs, bread, cheese, garlic, grapes 3 lbs, detergent and scrub, onion, tomato, papaya, bagels, yogurt, cup that my mother gave me with almonds, lentils with jar, watermelon, exercise mat, Mikasa tea cup plate, travelers teacup.
5) Manny in between said illogical and strange things like he is not responsible, he does not know who did this, he is not responsible for every one, take the offer of $75 per night or otherwise leave since he cannot do anything, he does not know about my items etc.
6) Mayra gave me her number with the instructions not to call after 5 PM. I called her 4:15 PM and rather than apologizing for her staffs behavior she asked me “ why did I call her on her cell phone number “ which she has given me herself a week ago for any such situations. She also told Manny to tell me not to call her any more. What a world class manager! She cannot be a manager of any hotel anywhere in the world if someone wants to run a good business.
7) I went to front desk at night on 9/5/24 and a different lady was there, I showed her the photo of my lamp and she asked Mayra who acknowledge that they have the lamp in their possession in the room behind front desk. But she did not ask her to give it to me then but asked me to come back after 10 AM on 9/6/24.
8) Table nightstand lamp returned after much deliberation by Manny on 9/6/24 1110. Manny was in between saying one date and thinking about the other. He has done this on at least three occasions where I had to correct him that we are taking about Sep 5,6,7, 8 and not 15, 16, 17 and 18 nights.
Manny again aggressive impolite and repetitively said “end of the talk” as if under some compulsion.
All has been communicated to the Choice hotel management and they have not done anything except for wasting my time, sending unnecessary emails and asking me to deal with those insane management myself.
The management is rude and condescending to employees and guest. No ice machine anywhere on property. Dogs and homless are every where. And no fitness room. Only stay as last resort if you cant sleep in your car. There is a nice Motel six less than a mile away.
Full kitchen included, very comfortable and clean room, had trouble with the original room being over booked staff helped with no problem free of charge and upgraded to a new room! Great hotel, will be back again.
Where do I begin?
The room was clean, no issues there.
The advertisement, stated that it has a kitchen. The expectation was that it had all of the proper utensils needed in order for us to use the kitchen. The cabinets were empty... no cups, plates, forks, spoons, knives, pots, pans, coffee maker, nothing except... yes, a dishcloth. Why would there be a dishcloth for no dishes???
The light switches were weird. You cannot turn out the light without getting out of bed and only if certain lights were on.
There were not enough towels for two people and there was no face towel in the set.
There was no facial tissue.
There was no iron or ironing board in the room. We had to call downstairs and then go pick it up from the front desk.
There was no closet and no safe. There was an open space with hangers and a small laundry basket overhead.
They cut corners on all of the essentials normally present in a standard room but the price was the same. In over 20+ years, I have traveled and stayed in many properties and have been provided with all of the amenities mentioned above. This is the first place that had literally nothing. So don't expect to cook anything here unless you want to pay for renting pots.
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