Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Great food. Clean venue. Not really busy at the time . Very affordable. My only issue is that they were rushing me and my friend out with funny looking faces and the way the employees acted after we got our food. It was late but not closing yet and no one else was there.
Went in to pick up my food and they said my food wasn't ready, after sitting for a bit he asked for my name again and got the order off the rack. He didn't check it like they usually do so I opened the bag and all of the ranch was spilled at the bottom of the bag,he gave me a new one and I had to ask for a new bag because the one with all the food was drenched in ranch and was going to tear. The wings are no longer full of sauce. They're look like a dry rub.
Gave us expired veggies, so gross, and my son's boneless wings were so tiny and hard and dry. The habanero wings were awful. Usually, they are my favorite, and this evening, they did not taste right at all.
Will not be returning to this WingStop.
I ordered my food online and was given an estimated time of ready for pickup at 7:00 pm. I show up at 7:10 and the cashier tells me that the order is not ready. Ok no problem I sit down to wait but notice that other people are starting to complain about how long is taking. One person asked the cashier if he knew how much longer would it be and he just answered “I don’t know. I don’t cook” with a pretty bad attitude. I wait another 20 minutes and still nothing. At that moment a couple that had been waiting longer asks if one the bags that had been completed was theirs and turns out that it had been ready for at least 15 minutes. My order was next to theirs also ready for a while. Everybody working seem to not care and the customer service was terrible. This is the worst experience I’ve had at a Wingstop restaurant.
The current guy with glasses they have working the front is the absolute WORST. He has horrible customer service to begin with but also I waited on the phone prior to getting to the location to put an order. He immediately put me on hold and NEVER answered or got back to my call to take my order. By the time I drive to the location, I see him just talking and chatting while I had been waiting on the phone to place my order. Once I arrived not only did he not communicate the specials or the menu questions I had but was so dismissive and rude. Truly a horrible person to put as the face of your store with no manners and extremely disrespectful to customers. Their ice machine is broken and when they came to ask him for help he’s like just keep pressing and looked away with no regard to help every single person who came with the same issue. Which in the time lapse I was there was minimum 3 different people. Worst wingstop location by far. Also as I am walking out he leaves the store for a smoke break and the phone is ringing. Absolutely ridiculous.
Thank you Laura for take my order . Everything was good and delicious . Will be back soon.
Food was cold and salty . I call and made and order for pick up and the couldn’t find my order it took them over 20 min
I called in an order, picked it up, and once I made it to my destination I realized my sides were missing. I called the store while I was in route, explained what happened, and the associate had zero empathy and just said come back and get the sides. He refused to give me his name by saying "I can't tell you my name, I don't have to tell it to you", which I later see on the receipt "Jose" and he refused to tell me the manager's name. He replied by saying "the manager is a girl who doesn't speak english". When I made it to the store and requested the manager a guy named "Caleb" said he was the manager and when I explained the issue to him he said "it's just sides I can fix them". Very unprofessional and again zero empathy and no apology for the inconvenience. Then he taped my bag and I asked him not to so I can check and make sure everything is in there and he said "it's my job to make sure you check" and I replied it's also his job to fix my order correctly which he didn't do the first time and he said his job is wings which was done right and I explained to him he told me he was the manager and a member of his team failed which means he did also. This location will NEVER get my business again, this is the worst experience I've had with "Wingstop". The store associates, which were gathered around on their cell phones, lacked training and were extremely unprofessional. I've been calling to speak with the general/district manager, they refuse to give the name of this person and say they aren't in and won't be back for maybe two days. Order elsewhere, don't waste your money here!
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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