Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
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Usually a wait
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I bought half lemon pepper and Garlic parmesan . The chicken was Terrible It was so greasy I could fried chicken with the grease that was at the bottom. The chicken had absolutely no flavor. The french fries were so salty. I’m surprised I don’t have high blood pressure. I literally can only eat one wing each because that’s how greasy the chicken was. I probably had a couple of fries and my mouth started hurting because how salty it was. The Ranch was so water down, and it tasted like they put sugar inside of it as well. I would never spend my money at Wingstop ever again.
I would not recommend ordering from this Wingstop location. I placed a delivery order for 30 lemon pepper wings, all flats, well done, through their app. When the order arrived, I found that the wings were coated in a wet pepper sauce instead of the dry rub I requested, and most of them were drums.
I drove to the store to return the order, hoping they could remake it, but the customer service at the register was disappointing. When I explained the issue, the employee just stared at me and said, “Umm, what do you want me to do?” I asked to speak with a manager, only to be told that there was no manager on duty—just a store lead. The store lead was unprofessional, smelling strongly of weed, and said only the manager could issue a refund. She took down my order number and told me I’d receive a refund by Thursday.
Overall, the service was very poor, and the lack of hygiene from the kitchen staff was concerning. I saw an employee scratching his head with a gloved hand, then returning to prepare food without changing gloves. I wouldn’t recommend ordering from here, as the staff seem indifferent to both quality and cleanliness.
I placed a mobile order at Wingstop at 7:30 PM with a pickup time of 8 PM. When I arrived at 8, I didn’t end up leaving until 8:30 due to an incredibly slow and inefficient pickup process. Despite my order being marked as “completed,” the staff weren’t actively helping to hand out orders for those who had already placed them online.
Meal couriers also seemed to be waiting forever, and it wasn’t due to being understaffed—it appeared more like poor management of orders. The employees didn’t seem very professional, and there was definitely a better workflow that could have been implemented. While I understand they were busy, they should have prioritized helping customers in-person more efficiently. Some customers were even receiving incorrect orders, which added to the frustration.
Mobile orders should be easily accessible for pickup or delivery, but here it was the opposite. Other places have grab and go stations for easy pick up. A place like wingstop should also have ordering kiosks since ALL the employees are overwhelmed with completing orders in the kitchen. The lack of order status screens and the inefficient process of yelling out names at the pickup window felt outdated and frustrating. Overall, it was a disappointing experience that could easily be improved with better organization and tech.
The pictures speak for themselves food was hard as a rock and barely any chicken at all.
Service was terrible, you could not know when your order was called, people were crowding the tiny pick up window, could not understand what the workers were saying and the place was as filthy. Would not recommend at all go any where else told it would take 20 minutes for food and took more then double the time and the online website would not work and had no trash cans inside causing for trash left everywhere . DO NOT GO!!!
My friends and I recently decided to take on a fun food challenge at this amazing spot. We ordered a massive spread: 75 wings, six trays of fries, and I had a large soda to wash it all down. It was an ambitious order, but we were determined to finish every bite, and guess what? We did! The experience was not only about the food but also the great time we had together while enjoying it. Let’s start with the wings—they were absolutely delicious! Each batch was cooked perfectly, with a nice crispy exterior and tender, juicy meat inside. The variety of flavors made it even better. Whether you like them spicy, sweet, or tangy, there was something for everyone. We sampled multiple sauces, and every one was spot-on. From buffalo to barbecue, every wing packed a punch of flavor and none of them disappointed. The fries were just as good. We ordered six trays, and each tray was piled high with golden, crispy fries that were perfectly seasoned. Despite the large quantity, the fries never felt greasy or heavy, which made them all the more enjoyable. The large soda was a perfect complement to the feast, keeping me refreshed throughout the meal. The service was also fantastic. The staff was friendly, attentive, and made sure we had everything we needed. The restaurant was spotless, and the atmosphere was comfortable and inviting, making our experience even better. Overall, it was a fun and memorable time with great food, excellent service, and a clean, welcoming environment. We’ll definitely be back!
This place lacks leadership and professionalism. It took 2 hours to prepare my food, despite the app indicating it would be ready in 20 minutes. This is my second visit to this location, and during this time, at 9:04 PM on Friday, August 30th, 2024, a crew member said, "SIT DOWN, WE ARE BACKED UP. THE FOOD IS NOT GOING ANYWHERE."
On my previous visit, I witnessed a crew member prioritizing online orders for customers who tipped her extra cash. I saw her do this with three different customers. This establishment clearly lacks customer service and satisfaction.
Additionally, during my last visit, I saw a crew member yelling at customers to get up from chairs because she had just put them up for mopping. You have customers waiting over 1.5 hours for food ordered online, and then they are told they can’t sit down and wait? This behavior is highly unprofessional, and the establishment feels "ghetto." It desperately needs immediate leadership change and improvement.
Went in, not only waited 40 minutes but i got the wrong order, someone else with the same name took mine and the workers didn't even ask if it was the right person just handed him the food
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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