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Wingstop

+1 757-518-9464
928 Diamond Springs Rd Ste 105, Virginia Beach, VA 23455 United States of America
Open Today: 11:00 AM - 12:00 AM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Comfort food
  • Late-night food
  • Quick bite
  • Small plates
Dining options
  • Lunch
  • Dinner
  • Catering
  • Dessert
Amenities
  • Restroom
Atmosphere
  • Casual
  • Trendy
Crowd
  • College students
  • Groups
  • Tourists
Planning
  • Usually a wait
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I went in to purchase a drink and observed that the soda machine and sweet tea dispenser contained dirt and mold floating in the tea.
The workers in the kitchen w/o gloves and kitchen just nasty ????????????
When I pulled up they were cleaning, which is always good, but having every chair on the tables gives the impression that they are closing soon, already closed, or they don't want people to dine in. They don't tell you about the specials other customers tell you. I asked for a drink, and I was never told they did not sell that drink but they rang me up for a drink, knowing they didn't sell what I asked for. I believe one of the staff was being trained, but until they know how to do everything, they should not be taking orders alone.
I haven't eaten from a Wing Stop location in years due to a bad experience, but I decided to give it a try. I went inside the restaurant to order and was greeted by the most polite staff member. He was very friendly and kindly took my order. Great experience so far! I ordered the mild wings with fries and a drink. Unfortunately, I went home to eat the food and was very disappointed with the wings. It literally tasted like oil, water, and very little sauce. The ranch was the only reason I was able to eat the chicken, in addition to my own hot sauce. I reached out to the company through the website to share my experience and they were amazing! I received a gift card from them and decided to try again but a different flavor. So I went in and had the same good customer service experience and picked up the order of classic Cajun wings and Cajun fries with cheese and ranch sauce. This time, I was very impressed with the food!! It was fresh, cooked just right, and the flavor was most certainly poppin! I loved how it had a lil spice to it as well! I'm grateful that the company responded well and provided me with the gift card to give it another try! But I most certainly hope they improve that mild sauce so that others don't have the same experience! The fries were always good though!!
Cold A$$ fries look & taste horrible and unappetizing. the chicken wings I was served I’m sure they been there more than a decay it’s rotten and stiff smelling bad. I threw up when I got home plus get an extra charged for sauce I never get mayo was on one of the seats when we arrived I had to clean it up
Another great find on google maps, staff very nice and pleasant first time trying, I ordered To Go Carry Out, 8 classic wings combo all flats fried hard with half and half sauce garlic Parmesan and Mango Habanero, ranch dipping sauce on the side and seasoned fries. Hmmm very well cooked fresh, hot and tasty, wow the sauce on the chicken was amazing, So Good! I’ll try other items next time I visit. I love trying next restaurant, It was a good experience.
I placed an online order for their deal they have for 20 boneless mild wings and a large fries, scheduled to pick it up at 12:15pm go there at 12:18 to pick my food up, and my “mild” boneless wings were just regular wing with no seasoning and my fries were disgusting and soggy. I called them to inform them of their error in the flavor of my wings the manager told me that “mild”wings have to spice … which defeats to propose of calling them mild wings. Plus to cashier and the manager was very rude in person and over the phone. Bottom line don’t eat here. I’ve never seen a wing stop as dead as they are, which then again I understand why by the service of the food and their customer service.
If I could rate 0, I would. I ordered $50+ worth of chicken that had a fishy taste to it. I called the store, and the young lady informed me that the grease might need to be refreshed but only the manager could do that. I spoke to the manager, Dashawn, who seems like a nice guy but has given me the runaround regarding my refund and has not communicated in a few days. Every time I call the store, he's not available nor returns my calls. He originally stated he would resolve it within 72 hours after forwarding it to the regional manager. I have escalated it to corporate and am waiting for their follow-up. Let's see how fast they move. Run from this establishment. Please believe the reviews; I should have. It's been 9 days without resolution so that should tell you how they feel about their customers!!!
Update: I contacted corporate through their Facebook page, and they sent me a gift card for the amount I spent. I will use it at a different location, and I made that known to them.
Ordered off uber eats, we ordered 30 wings (mix of drums and flats), extra ranch, fries & veggie sticks. When our order arrived, we had all drums, with the sauce just thrown on top. The wings were dry and cold and looked like they had probably been sitting there for hours. We were missing the veggies and ranch and our fries had no seasoning. We tried calling the restaurant multiple times when we got them, but there was no answer. Really disappointing since we usually have great service.

Quick Facts About Wingstop



Today

Opening Hours

Monday 11:00 AM - 12:00 AM
Tuesday 11:00 AM - 12:00 AM
Wednesday 11:00 AM - 12:00 AM
Thursday 11:00 AM - 12:00 AM
Friday 11:00 AM - 12:00 AM
Saturday 11:00 AM - 12:00 AM
Sunday 11:00 AM - 12:00 AM

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