Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Catering
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I don’t know who the hell thought it was okay selling wings that look like this. I’ve worked in The food industry, and no way in hell would I give a customer food that looks like this. You can clearly tell that these are waaaaaay over cooked. Out of 50 wings I ordered I’d say about 5 of them we okay. Called to see if they could refund me, and I was told I needed to talk to the GM about it I was informed I’d be called after their lunch rush. I still haven’t received a call back.
Update: talked to the General Manager, and he was so disrespectful. I tried to explain to him what was wrong with the wings, and he just dismissed me every time I tried talking to him. I Honestly think he needs to be fired, and that whole store needs to
Be retrained.
My husband and I waited for a reply to emailing about this issue at this location, but have not gotten anything back for a couple weeks now. We have gotten wings from Wingstop before and they are normally fully coated with the sauce. These wings look like they were just drizzled on with no effort to toss them, and not enough sauce at the bottom to help coat them ourselves.
Specifically picked this place to order from because of the high ratings.
Very disappointed in the delivery service part, they don’t mention on their website it’s door dash who delivers for free for them or specifically on Wednesdays. I ordered $80 worth for a family birthday celebration. When the dasher dropped my food off he did not follow instructions nor was ALL MY FOOD THERE.. the bag seal was broken and I wish I noticed as I grabbed it from him, but I was rushing as the party had already started. For one, it said Maria your dasher is approaching and it was a whole male, for 2 I noticed after that the bag seal was broken and lastly of course you can guess, I was missing food! There was wings missing in the packs I got! A side of fries was missing as well. I am extremely disappointed and I hope management reaches out too me. I ordered on your website! Was not expecting the service I got. Extremely disappointing..
****UPDATE******
5 stars for how management handled my concerns with what happened, Cassandra the GM was outstanding and offered me a refund! Super thankful for attentive detail and hearing me out. Fast quick and efficient service! Thank you!
I just ordered a combo of wings and fries and the wings were completely dry and the fries were burnt, in short, I will not buy there again. It's a shame.
Worst Wingstop location ever. The customer service is trash, the wait time is atrocious, and the environment of the place was just off. The cashier was very incompetent and sluggishly walking around, and his voice was really quiet and I couldn’t understand what he was saying. I love Wingstop, but this location was absolutely awful and I would not recommend coming here.
While the food here can be very good, I would avoid this location because the front-end customer service is very bad.
Pray that they call your (correct) name loud enough when your food is ready, otherwise your food will become cold and soggy on a shelf. They really need to put more effort into letting people know their food is ready, I watched it happen 3 times while waiting for our own food.
Also, when we visited their ice machine was broken, their drinks were all warm (gross), and they just kind of shrugged when I asked about it. No advance warning and no offer for a refund.
I've had negative experiences both times I've dined here so I will avoid this particular location in the future.
I took my grandson Zander with me to Wingstop ..this is the second time we been there the chickens good.. But rje PRICE is Definitely OVERATED.its not worth the price..I could of went to Smiths food store for groceries...bought 2 whole Raw chickens fixed them at home like I wanted far LESS than $35!!!!!!!!!!!. Are you kidding me for a chicken sandwich ..chikn tenders n 2 orders of fries.one drink.. Never Again
Ordered food on Sept 7th and got the wrong order. Did not notice until I got home. I called immediately and was told they would take care of it and refund my card. Did not happen called Sept 14th again the employee apologized and said they would refund the card. It did not happen. Called on Sept 21st and was told could not refund the money but the District Manager could so gave my information was told they would call asap. Called store Sept 23rd because never heard back for DM. Gave in information again was told DM would reach out Did not happen. Found the corporate number on Sept 24 called them gave information was told some would reach out in 72 hours nothing happened. Called corporate office again on Oct 3rd was told to wait 96hours and this is know escalated they told me, nothing happened. Called corporate today oct 9th gave information again. Because of this experience I will never eat at a wingstop again and I will make sure that I tell anyone that will list.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 11:45 PM |
|---|---|
| Tuesday | 10:30 AM - 11:45 PM |
| Wednesday | 10:30 AM - 11:45 PM |
| Thursday | 10:30 AM - 11:45 PM |
| Friday | 10:30 AM - 11:45 PM |
| Saturday | 10:30 AM - 11:45 PM |
| Sunday | 10:30 AM - 11:45 PM |
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