Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I wish I could give zero. We're officially giving up on this one. There is no flavor on dry rub wings where wet wings are swimming in sauce. Don't even get me started on the fries. They have started serving giant steak fries, too much salt when I didn't ask for extra seasoning, and we ask for well done fries and they never do it. They also come out wet. Like... what? The photo below is the weird giant fries we got today. They were completely inedibly, overly seasoned, floppy, wet, and everything else. Just gross. All the other times we wanted hours for what was said would be 30 minutes and even left and got refunds at some point... they really need help at this location.
Zero stars should be an option! Ordered at 4 pm for 7 pm pick up. Arrived at 7 and was told 12 more minutes. 30 minutes later order hadn’t even been started. What a shit show. So many unhappy customers waiting in the lobby. Asked for a refund and was told it would take 5-7 days. No apology…nothing.
I would like to give Yasmine a Big shout out for taking good care of a previous order that was made incorrectly. She handled the situation in a very professional manner. Thank you very much! This is my go to Wing Stop!????
The food was delicious!????????
Insanely slow service. Three employees on shift yet only one makes food. The other two just hanging about or doing something else. Other customers that came after got their food before me & I'm not talking about online or phone orders. Took over an hour to get my food out & all I ordered was two regular orders of fries. No other customer waited for as long as I did too. I've worked fast food before. Fries don't take that long to cook & make, even if it's got sauces, toppings, & seasonings. Need to fire everyone except for that one employee & hire new workers. When I asked for refund, they refunded me my money but threw my order away. Like, why? I would give negative stars if I could.
It's been a while since I been to this location, sad to say it's gotten worse than before. The young girl at the register looked overwhelmed, her co-workers weren't helping her. So she decided to te us before we ordered " it's going to be a 45min wait" i assume she was just trying to get rid of us.---- -General Manager fix this location. Wing stop is a great franchise but this one location is going down hill bad service and bad employees.
I placed a order Sunday night and my order was supposed to be delivered by 8:25 so my son could eat and get ready for school Monday. But when 8:30pm came around I decided to call and see what's going on with the order. I was told that it was a mixup and our order is being remade. I asked to speak to a manager and Dimayh long got on the phone after I was on hold for about 5 minutes. I asked her about the food and asked if there was anything she could do for the extra wait time. She immediately got rude and said it wasn't their fault the order hasn't been delivered yet but earlier I was told it was a mixup and that there's nothing she can do. Is this how you train your managers to talk to people and handle these types of situations? I hope to hear from someone about this matter soon. Thanks
We ordered online through Wingstops website and had it delivered. The delivery driver messaged me multiple times saying that the order kept getting pushed back 10 minutes every time. Finally just over an hour later I get my order and the order was a completely different order. I called the store and was waiting for them to pickup for over 15 minutes. I drove to the store before they ever answered the phone. They offered to remake the food, but I insisted on a refund at that time. The girl told me they could not refund the money as it was a DoorDash order. I advised her that the order was placed on their website, not DoorDash. If they contracted it out to DoorDash it’s still their issue and not DoorDash . When I mentioned calling corporate, the girl (Damiyah) said she would refund the money. She only refunded $34 of a $56 order. When I asked for their store managers information, she said she was the manager. Then issues another $17 refund which still does not add up to the $56 order. I lost all hope for this location and will still be reaching out to corporate.
Please, do yourselves a favor and NEVER order from here. There’s another one down the street at Eastchase. The extra time it will take to drive there and back to your home will still be quicker than you getting your food at this location. I placed my order at 4:56pm with an estimated ready time of 5:45 (ridiculous but ok). It’s now 6:07pm and I haven’t gotten my food or an acknowledgment. For the love of all things good, DO NOT order from here. This location needs to be shut down IMMEDIATELY.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 12:00 AM |
|---|---|
| Tuesday | 10:30 AM - 12:00 AM |
| Wednesday | 10:30 AM - 12:00 AM |
| Thursday | 10:30 AM - 12:00 AM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 12:00 AM |
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