Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
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Trendy
Crowd
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College students
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Came in here one night and just was craving some chicken wings. It was only about four people in there working at the time, I seen a lot of complaints talking about the french fries. I did order fries with the meals that I purchased. They were a bit soggy, but they did taste very well. I believe it’s because they’re putting a lot in the basket. Maybe next time I would ask if they could cook the fries a little longer so they won’t be soft. The food tasted as I expected it. It was the first time I ordered chicken tenders and I was glad they didn’t have a lot of breading caked up on the chicken. The only thing I didn’t like was that you couldn’t purchase the stuff à la cart and it all had to be in a combo. Being from down south there are certain Wingstopd that you can order just the wings or chicken tenders by themselves.
So this happen to me yesterday after visiting the chicken coop bc no way this is wing stop. I waited 10-15 minutes extremely hungry so I ordered a 6 piece that looks like crumbs. To even consider that this was a fair portion and drop it in the fryer was crazy to get all the way home than noticed this mess. I called them complaining about the sizes and never received any type of apology which I would of been okay with so I asked for the manager so the rude color girl said I am the manager and that I should come back and show her my complaint. I said I can’t come back now it’s not possible than she replied well that’s the only way I can help you in a very rude way than hung the phone up on me. I was so confused to why she was mad more than myself as if she had spent her hard working money which is why I asked to speak to a manager because she didn’t have NOOO professionalism about her at all & kept hanging up on me when asked her name. I was going to add her name to the review but she refused to give it to me over the phone and kept hanging up every time I would call back. Finally after 20 missed calls she answered and I said I asked for your name why would you hang up?? She goes my boss said I don’t have to give my name if I’m not comfortable. I said I asked to speak your boss before you got extra rude but you said he wasn’t in ONLY comes in to help out. This person was acting like a child so bad over the phone and didn’t have any management skills. She than proceeded to curse at me and hang the phone up again. If I could of went back up there in that heat of the moment it would have been uglier in their. The condiment area was full of trash along with the customer service. I have had a six piece but nothing like what’s in this photo and the ranch dipping tasted like it was watered down. Go at your own risk!
Horrible experience coming here. After about 10 minutes of standing in front of the register waiting for someone to take my order, they told me its online ordering ONLY. so i made the online order, and it took about 40 minutes to receive the food. The drink station wasnt stocked, and they just had a pack of lids thrown on the front counter. They forgot to give me my drink cup, so when i went to ask they had no idea what i was saying or talking about. Turns out only one person there spoke english. They were all very slow moving and seemed careless about the immense about of customers waiting for their food.
Waited for so long just to get GROSSLY over seasoned fries and corn, and the mild "heat" was too hot. Staff hardly communicated with customers. Only thing absolutely love is the brownie, and we all know they're not made in store.
Waited an hour for my order and had to end up asking for a refund. The only orders they were pushing out were Doordash and UberEats. When I asked how much longer it would take I was told, "Yeah I don't know, we're busy" and then walked off. I watch people coming in 3p minutes after me with door dash orders come to get their food. Will never come back. The customer service was beyond poor.
I'm not gonna review the food cause there's enough reviews about it, don't get the loaded fries tho complete waste of money. The service, horrible, wait time horrendous! And this last time I walked in immediately jump scared by loud a$$ tejano music like I could feel it in my chest. I only go to Wingstop if I have a craving but now I'm never going back I get better food and service from neighboring restaurants. AND I learned to make their ranch so ABSOLUTELY no need to go there.
The two times that I tried them, I was not very impressed at all. I have seen the photos and figured I would try their sampler wings and seasoned fries with the so called fancy PIECE OF CORN that is just a ear of corn cut into small pieces with seasoning. Nothing to write home about. That was alright. Not the hype for the price nor the amount of people that be in there like they're giving something away. The last and final time I tried them was for some seasoned fries. They were cold, soggy, and downright disgusting. Also when I had them the first time the wings as they call them weren't seasoned as advertised. I could have easily called and complained. But I get you where it hurts. Right in your wallet. I would NEVER order from here again! If I could give ALL zeros I would!
I placed an online order at 4:30, and it indicated that it would be ready in 16 to 21 minutes. When I arrived at the store shortly after 4:45, I was informed that my order was not ready. I left to pick up my kids from their after-school activities and returned about 15 minutes later. Upon entering, I discovered that they didn’t have the sauce I ordered for my tenders. At that point, I politely requested a refund. The cashier went to the back (only a few feet away) to inform them of my request and then returned to ask for my order number, which I provided. He wrote it down on a piece of paper and told me I would receive a refund within 5 to 7 business days. I then asked for a receipt as proof of my refund request. The cashier went back again to communicate this, but when he returned, he said that since I placed the order online, I couldn’t receive a receipt. I then requested to speak with a manager. The cashier went to get the manager, who approached me and stated that he couldn’t provide a receipt and reiterated that I would receive a refund in 5 to 7 business days, speaking to me in a very unpleasant tone. I asked the manager for his name in case I needed to report the incident, and he simply replied, “Q.” When I asked for his full first name, he repeated “Q” and turned away, walking off. Frustrated, I called the police, who arrived at the restaurant, and I filed a report. Needless to say, I will never return to this establishment.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
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