Wingstop Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Comfort food
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Late-night food
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Quick bite
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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College students
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Groups
Planning
Payments
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Credit cards
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Day of 11/20/2024 at 6:34 pm , I have picked up order and pick up time is 6:30 pm but when I get the store she said I have to wait more than 10 minutes?? I don't know why? There's no customers there only me? Order for 2 items I have to wait long time? Where's the manager here? It's bad ???? services.
This one star is well deserved! Horrible experience all around with the food, the kitchen crew, and the GM. Wings were horrible, soggy fries. Kitchen crew were all on the phones while cooking and did not wash their hands after getting off the phone. Then they touched everything that is for food handling. I tried going back to let the manager know my meal was Horrible. But I met with GM instead. He just wanted to say my meal was the way it's made. Then i could hear him and I turned around hes talking about me to his kitchen crew. As a manger for restaurants, that was very unprofessional. Just gotta admit sometimes your crew dropped the ball. Never had such experience from WS. Will not be coming back to this location. Do yourself a favor and drive a few minutes to the one off rufe snow
As a chicken wing lover it pains me to write this review.
We usually order from a different wingstop location but chose to order some garlic parmesean and cajun flavor wings with fries from this location.
I noticed right off the bat that the two baskets of fries we ordered had completely different amounts of fries in them. No biggie, was able to divvy it up evenly. Then came tasting, the basket with way more fries was pretty good, soggy, but had flavor and was seasoned and cooked well. The other basket...well, it was like they forgot to season it? It was bland, and without the seasoning the limpness of their fries really stood out.
Then the wings. The chicken was cooked decently although some pieces were drier than others. But the sauce / seasoning is a different story. The cajun style was coated well in the sauce but they only poured the dry seasoning on like 2 wings out of 8. The Garlic parmesean was a disaster. The sauce was given to me on the side in a little cup, it was just melted butter, not garlic butter, just regular melted butter with a cold brick of parmesean floating in the middle. Was i supposed to pour that over my wings? I tried dipping it to see if it tasted better than it looked and it tasted exactly how you think it would. Like just straight melted butter. Thats it. No garlic flavor. hardly any parmesean flavor aside from the cold hard small brick floating in the butter.
BUT. the biggest upset i had was watching the food be made...
I saw TONS of employees, both front of house, and back of house on their phones. They went from being on their phones, to touching food without gloves, to going back on their phones. It was... unacceptable. The amount of germs that can spread from phones to food and back again.. it's just so bad.
And you know, we went back to try and explain the situation and gain a resolution. I was going to give this place a chance at redemption. And the general manager we spoke to just had an attitude, acted like we were being difficult, argued about what we ordered, told us "that's how the sauces are made" (we've been to other locations and know better, we've never had an order like this before), and then proceeded to tell us he'd remake it "this one time" and went to his employees directly in front of us to vent about the situation. I mean, we were within eyesight. It was... very unprofessional and surprising. Needless to say, we will not be ordering from this location again.
Dissapointed in our experience. Get better food safety. Needs more professionalism and better quality control of meals produced.
I will ABSOLUTELY NEVER come to this location again. I came in to order carrots sticks and fries, that’s it! Took them over 20 minutes to prepare and have ready. The black cashier in the front was not hospitable AT ALL. Didn’t reassure me or give me a time frame on my order, she just saw me standing there and did not help. I asked for my refund and walked right on out. I can’t stand when people are rude and don’t understand true hospitality and communication.
Stopped here to grab a few wings about 8pm. I ordered the 6 piece meal. I don't like leaving a bad review, but feel I have to warn people. First, the wings were awful. Fatty, thick skin, barely fried and the Hawaiian sauce was so bad. It tasted like ketchup, vinegar and maybe some pineapple juice, but mainly ketchup. I literally used almost a roll of towels wiping the sauce off to make them edible. The fries had so much salt on them it was falling off. Staff was okay, but it truly feels like they hate their jobs and just don't care. This particular store can really use better management help to bring the overall quality up - stay away until that happens!!!
I recently had an unpleasant experience at Wingstop due to the unprofessional and rude behavior of the red-haired staff member. Her attitude, particularly towards delivery drivers, was unfriendly and made the visit very disappointing. I hope management addresses this issue
As a delivery driver for Wingstop, I frequent your establishment to pick up orders for delivery. Unfortunately, during my last visit, I experienced disrespectful treatment from one of your servers. The server's attitude towards me was dismissive and lacked the professionalism I expect when interacting with restaurant staff.
It's crucial that all customers, including delivery drivers like myself, are treated with respect and courtesy. Such behavior not only affects my experience but also reflects on the overall reputation of your restaurant.
I kindly request that you address this matter with your team to ensure that all customers receive equal and respectful treatment. Thank you for your attention to this issue
Don't expect too much as far as customer service...which honestly, is a okay with me because the food is always fresh and delicious. I don't need an over the top back and forth with the employees and I'm sure they deal with enough rude people as it is. So, I will gladly leave yall be. Yall know what you're doing with the food. Orders are always accurate and fresh.
Quick Facts About Wingstop
Today
Opening Hours
| Monday | 10:30 AM - 11:00 PM |
|---|---|
| Tuesday | 10:30 AM - 11:00 PM |
| Wednesday | 10:30 AM - 11:00 PM |
| Thursday | 10:30 AM - 11:00 PM |
| Friday | 10:30 AM - 12:00 AM |
| Saturday | 10:30 AM - 12:00 AM |
| Sunday | 10:30 AM - 11:00 PM |
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